Trusted Agent profile · Carshalton, Surrey
Verified
★★★★★
362 reviews across 2 platforms
92 High Street, Carshalton, Surrey, SM5 3AE
Part of Hunters, see every office.
Hunters's office in Carshalton, Surrey, at 92 High Street, is rated 4.8 out of 5 across 362 reviews on two platforms, including 361 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hunters is the UK’s fastest growing, independent estate agency chain. We are the largest estate agency franchise network with over 130 branches throughout the country. Our ambition is to become the nation’s favourite estate agency brand by 2020 and to achieve this we intend to invest more time, money, expertise and technology than any other estate agent. We established our business in 1992 on firm principles of excellent customer service, unrivalled pro-activity and the best possible results for our clients. OUR MARKETING APPROACH Our marketing strategy is based on a very simple principle - the more buyers we can get interested in your property, the better price we are going to get for you. Your home will be marketed within your local area, across your region and throughout our entire national network; bringing more buyers to your door. Our dedicated Marketing Department ensure that Hunters is seen across a huge variety of media. We consider ourselves to be market leaders in the key areas of communication and technology including national television adverts and newspapers! Hunters is at the forefront of the latest developments in the industry and was the first estate agent to introduce a mobile app for smartphones. The full Hunters marketing package includes our dynamic, intuitive website huntersnet.co.uk, our mobile website, profiling on the top online property portals, Hunters property apps for Social Media and smartphones, and ‘Intelligent’ For Sale & To Let boards, where applicants can view your property details on their mobile device simply by texting or scanning the QR (Quick Response) code on the board. OUR MOTIVATED PEOPLE Our biggest strength is our people, we are an Investor in People Company, with fully qualified staff via the Hunters Academy. The Academy was founded in 2003 and our courses have gone on to gain the highly sought after accreditations. We firmly believe in providing the best training; it is essential in equipping our staff and franchisees with the professional skills required to ensure the highest standards in customer service. QUALIFIED, REGISTERED APPLICANTS As well as our guarantee to accompany 100% of all viewings, we also assure that only genuine, qualified buyers are brought to your door. What’s more, our interlinked network ensures that we will find the right buyer for your property, regardless of whether they live next door or on the opposite side of the country. All buyers registered with us will be contacted within 24 hours of your property being marketed.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
5/5
GoogleLauren Ireland showed me and my partner around a property and was very personable and helpful. She also had great background knowledge on the property and was able to answer all of our questions clearly. Our experience was very positive
Thank you Ravin, I'm glad I could help you on your property search. I look forward to meeting you again. Lauren
5/5
GoogleCeejay isVery skilled person and knows everything about the details that I asked him about the property.. on time and very kind person ..
Thank you Klinton, I am thrilled to hear of your positive feedback. - Ceejay!
5/5
GoogleI had a great experience with Hunters over the weekend at property viewings with the help of Ceejay. He was able to answer all of my questions in detail and was very friendly. …
Thank you Tiz ! I'm so pleased you was happy with the service, it was an absolute pleasure to be able to assist you on your property search and we are more than happy to help in the future. Best wishes Ceejay
5/5
GoogleHad my first viewing with Hunters today, Aimee was nice and really helpful
Hi Daniel, thanks so much for your kind words I really appreciate it! I wish you all the best in your search. Kind regards, Aimee
5/5
GoogleFantastic agent with no pressure selling. Ceejay Hallam, was excellent with his understanding of detail, tour of the property and communication thereafter l.
Thanks Saboor! I'm so pleased you was happy with our service. Ceejay :)
5/5
GoogleRequired a property valuation visit for my place. Staff were very efficient and professional to handle my query. The Lady who later attended to do the survey, was also very professional and friendly. 5 star all the way⭐⭐⭐⭐⭐
Thank you so much! Fleur
5/5
GoogleBooking the appointment is efficient and the agent could provide fruitful information for us so that we can make a proper decision.
Thank you, I’m glad I was able to assist and help find the right property for you! Seito😊 …
5/5
GoogleI complete to purchase my property at Oakhill road, sutton(SM1 3AA) this month under the assistance of Ms Sarah Schendel in Hunters. She left me deep impression that she is quite responsible and reliable. She can always reply me fastly when I have questions and we got a very good result although there were some obstacles during the process.
Thanks so much for your review, I am so pleased that you took the time to post this! I hope to be of assistance again in the future, Sarah.
5/5
GoogleMy 1st contact was with Lauren on a viewing, she was great, friendly and knowledgeable about the property. Being new to it all, she talked me through the process required, and made me feel quite assured about everything I needed to do. …
Thank you for the great review! I'm pleased to know you now feel at ease about private renting. I look forward to working with you and fulfilling your standards throughout the tenancy. Lauren
5/5
GoogleHad an apartment viewing with Ceejay Hallam for hunters estate agents, really their service is highly recommended. Much appreciated 👍 …
Thank you for taking the time to leave us a review Huma. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! Best, Ceejay :)
5/5
GoogleLauren @ hunters carshalton has been fantastic throughout our experience with finding a property to viewing and then being accepted for tenancy. She has been friendly and professional and has made our whole experience a easy one. I would higher recommend hunters and there fantastic team
Thank you Laura, it was a pleasure working with you. Lauren
5/5
GoogleOur viewing was great with Ceejay! Really nice and polite young man, showed us around the property and was friendly.
It was great to meet you too Paula-Rose. I look forward to assisting you further. Ceejay :)
5/5
GoogleHe was kind and very detailed with explaining everything about the house. I had a good experience. Thank you
Thank you Berakah - I really appreciate your feedback and i'm so pleased you was happy with my service. Ceejay :)
5/5
GoogleFleur Tickner was a fantastic estate agent and gave us a 1st class service in selling our house. Fleur is very professional and she provides great advice, support and guidance. If you are thinking of selling your house quickly or buying one …
5/5
GoogleI would highly recommend Hunters Estate Agents, the team are warm and friendly and professional. They are very swift at answering to any queries and the recent level of excellent service received by Lillian was appreciated.
4/5
GoogleGreat agency who provide a great service and advice when you require it. Very professional and accommodating. Never got the sense that my issues weren't important - and they did everything they could to assist me during my three years at one of their managed properties. Would recommend to fellow tenants.
Thanks soo much for your great review. Your kind words make the Hunters team very happy!
4/5
GoogleI was impressed with the overall service I received from the agents. Would recommend
Great news! Thank you Fleur
5/5
GoogleHunters were simply fantastic!. First class service. No nonsense, no pushy sales - just honest, upfront advice. Hunters were the driving force behind our move and kept us 'up to date' during every step of the process. We absolutely love our new home and Hunters played a major role in our 'relatively' stress-free move.
Dear Darren, thank you so much for your feedback. We are delighted that you were pleased with our service and wish you all the very best for the future! Fleur and the Carshalton team.
5/5
GoogleGreat experience recently - had faulty wall sockets and an issue with one of my windows and both were fixed within a day of reporting. Really appreciated how quickly and professionally Aimee Grierson acknowledged the problem and organised for someone professional and friendly and experienced to fix it all! Thanks
Hi Natalie, Thank you so much for your review, I really appreciate you taking the time acknowledging the service you have received. Kind regards, Aimee.
5/5
GoogleI had a viewing arranged with Sally from Hunters. Very professional and friendly person. She helped me when I was struggling to find the property and welcomed me with smile even though I was late - sorry again Sally :) Thank you and wish you only successful transactions. ;)
Dear Tomasz, It was a pleasure meeting you! I am pleased to hear Hunters friendly and professional services are being recognised and received. Thank you and we wish you well … More
5/5
GoogleGreat professional team. Accurate provided information, good approach, good communication and great skills! Lillian made our day with her positive energy and her great smile during last viewing! …
5/5
GoogleHas been nice meeting Seito for a home viewing. Good service
Thank you Cristina it was a pleasure meeting you! Seito 😊 …
5/5
GoogleVery punctual and courteous team at Hunters. Had a very good viewing experience with Lisa where she was patient and had every information about the property.
Thank you very much Amit for the great review. I'm glad that you had a positive experience and I look forward to helping you find your perfect home. Lisa
5/5
GoogleMet by a friendly member of Hunters on the viewing day she was helpful and efficient, although it was a busy morning I didn't feel rushed
Thank you for your kind words and I am glad you had a positive experience on your viewing. I look forward to liaising with you throughout the sales process. Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Carshalton won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
