Trusted Agent profile · Carshalton, Surrey
Verified
★★★★★
362 reviews across 2 platforms
92 High Street, Carshalton, Surrey, SM5 3AE
Part of Hunters, see every office.
Hunters's office in Carshalton, Surrey, at 92 High Street, is rated 4.8 out of 5 across 362 reviews on two platforms, including 361 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hunters is the UK’s fastest growing, independent estate agency chain. We are the largest estate agency franchise network with over 130 branches throughout the country. Our ambition is to become the nation’s favourite estate agency brand by 2020 and to achieve this we intend to invest more time, money, expertise and technology than any other estate agent. We established our business in 1992 on firm principles of excellent customer service, unrivalled pro-activity and the best possible results for our clients. OUR MARKETING APPROACH Our marketing strategy is based on a very simple principle - the more buyers we can get interested in your property, the better price we are going to get for you. Your home will be marketed within your local area, across your region and throughout our entire national network; bringing more buyers to your door. Our dedicated Marketing Department ensure that Hunters is seen across a huge variety of media. We consider ourselves to be market leaders in the key areas of communication and technology including national television adverts and newspapers! Hunters is at the forefront of the latest developments in the industry and was the first estate agent to introduce a mobile app for smartphones. The full Hunters marketing package includes our dynamic, intuitive website huntersnet.co.uk, our mobile website, profiling on the top online property portals, Hunters property apps for Social Media and smartphones, and ‘Intelligent’ For Sale & To Let boards, where applicants can view your property details on their mobile device simply by texting or scanning the QR (Quick Response) code on the board. OUR MOTIVATED PEOPLE Our biggest strength is our people, we are an Investor in People Company, with fully qualified staff via the Hunters Academy. The Academy was founded in 2003 and our courses have gone on to gain the highly sought after accreditations. We firmly believe in providing the best training; it is essential in equipping our staff and franchisees with the professional skills required to ensure the highest standards in customer service. QUALIFIED, REGISTERED APPLICANTS As well as our guarantee to accompany 100% of all viewings, we also assure that only genuine, qualified buyers are brought to your door. What’s more, our interlinked network ensures that we will find the right buyer for your property, regardless of whether they live next door or on the opposite side of the country. All buyers registered with us will be contacted within 24 hours of your property being marketed.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
1/5
GoogleThe worst service ever. I was interested in a property managed by Hunters (the estate agent was Lauren) and beside having a very poor communication in my regards I have been let down while I was waiting literally in front of the door of the …
5/5
GoogleVery prompt & clear communications. Great service all around.
Thank you for your feedback ! We wish you the best of luck in your new home. Lauren
5/5
GoogleLillian came by to do an inspection on our flat. This was done in a professional and friendly manner.
Hi Lindsay, I am really please your recognized my efforts. Thanks, Lillian
5/5
GoogleA very friendly, family run agents. There's a happy vibe from the moment you walk in 🙂 …
Hya Luke, thanks very much for your kind words. See you soon, Aimee & all at Hunters
5/5
GoogleProfessional and friendly service, very responsive in communications.
Thank you for the positive feedback. It was lovely meeting you. Lauren
1/5
GoogleThe company slogan should be “A few quid is more important than a person”
Hi Lucius, we respond to all Google reviews especially negative ones. We've searched our database and have no record of you, perhaps you have the wrong agent? Please feel free to call the office and we will happily investigate whether you've had any contact with us. Fleur
4/5
GoogleI enjoyed the presentation style and the agent was very helpful with professional manners
Thankyou John! Delighted to know you was happy with the service provided Lauren
5/5
GoogleVery professional service. An estate agent that listens and really cares about what their customers needs are. thank you.
Dear Farhaan, Thank you for your kind words. It is amazing to see that the service and care we strive for is being well received. We look forward to our future business … More
3/5
Googleis going to be one year since i started with this agency, and my experience with them are being good.
Dear Maria and Victor, Thank you for your positive feedback and for renewing with us this year. We look forward to our many years of good service ahead of us. Sally and the Hunters team.
5/5
GoogleHunters are very friendly and professional. Always have prompt communication via e-mail and the phone. I would strongly recommend them.
Dear Piotr, Thank you very much for taking the time to review our services. We are all so pleased that we are giving you the service and attention that we work hard to fulfil! All the best, Hunters Carshalton team.
5/5
GoogleVery professional and responsive, information are clear and staff is very helpful.
Thanks Christelle! I’m glad you was happy with the service you received. Kind regards Lauren
5/5
GoogleVery helpful and professional!
Thank you Hannah. I'm pleased to hear you are happy with the service. Lauren
5/5
GoogleCommunication was amazing
Thanks Andrew, and thanks again for entrusting Hunters with your sale! Best of luck with your future property ventures. Fleur
5/5
GoogleAbsolutely fantastic. Very honest and helpful. Everything you need in an estate agents
Hi Pippa, thanks very much for your lovely review! We are so pleased that we managed to secure the flat for you and Aidan and we are sure you will be very happy living there! See you soon, Fleur and the Carshalton team x
5/5
GoogleRating only, no written review.
1/5
GoogleLettings Side - If there was a 0 star option I'd select it. This relationship started well but 2 years on I am desperate to extract myself. If you want a letting agent that is only concerned about their fees and defending poor management …
1/5
GoogleVery poor management. Non reasonable admin charges for work which has not been undertaken and charge to two differing fees for the same service. Requirement for one bank account with name of 3 people. Showing no respect to their customer.
5/5
GoogleLillian came by to do an inspection on our flat and was very efficient and professional. She was great at taking my feedback on board and was very friendly.
5/5
GoogleThe Hunters agent, Aimee, has shown a very professional and great customer service. I wouldn't hesitate to recommend the Hunters Estate Agents.
5/5
GoogleRating only, no written review.
Thank you so much Ellie!
5/5
GoogleThe Hunters agent, Aimee, has shown a very professional and great customer service. I wouldn't hesitate to recommend the Hunters Estate Agents.
5/5
GoogleRating only, no written review.
Thank you very much Keita!
5/5
GoogleRating only, no written review.
Thank you so much, Adesola. I am glad you were pleased with my service. Paula :)
5/5
GoogleVery quick and professional
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Carshalton office has 362 reviews across two platforms: 361 on Google, 1 on View Agents.
Hunters Carshalton is rated 4.8 out of 5 across all 362 reviews, and 4.8 out of 5 on Google from 361 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, Carshalton won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Hunters Carshalton, 92 High Street, Carshalton, Surrey, SM5 3AE.
