Reeds Rains, Carrickfergus, NI reviews

★★★★★ 2/5

Google

Odd phone call, really. I Rang with some confusion over a valuation requested by my father, who has Lewy Body Dementia and unbeknownst to me, wanted to sell the house and move to a different country. I own half the property. I was uncertain if it was this branch or not, but quickly was told it was, and the lady was very pleasant, hence why I have not given a 1 star review. Why the other 3 star reduction is given is when I started to enquire about the relevant costs involved re valuation, sales options/plans etc I was told that the valuation would happen THEN the costs would be revealed. I asked again for the costs per sales plan and was told the valuation would happen first, THEN costs would be discussed. I took umbrage at this response and said that the valuation was booked without my knowledge and if I did consider selling the property I would want to know the costs involved upfront before deciding to go ahead or not and was given the same response. So, in short, the lack of transparency is the reason for reduced review.

Alan · 21 September 2023

★★★★★ 5/5

Google

We are genuinely grateful to Lynsey, Chris, Karen & Lisa in the Carrickfergus branch for their help and support in selling our home. Having sale agreed a property to move to through another branch of Reeds Rains, we put our home on the market with Reeds Rains Carrickfergus. All staff were very professional, personable, caring, supportive and honest throughout the process. Communication was very good indeed. I was informed promptly regarding viewings and follow up information on viewings was also prompt. Chris communicated closely with the buyers and both the selling and purchasing solicitor and we felt that everything was closely coordinated. We were delighted to have completion just before Christmas! Many thanks to everyone in Reeds Rains Carrickfergus. We hope 2023 is a really good year for you all!

Ruth · 21 September 2023

★★★★★ 5/5

Google

Amazing Estate agents! Super friendly, always willing to go the extra mile and always ontop of things. Chris from Reeds Rains made our first time buying and moving painless and easy! Would reccomend to anyone looking to sell or buy!

Jordan · 19 January 2023

★★★★★ 5/5

Google

We used Reeds Rains Carrickfergus to purchase our first home. Lisa was extremely helpful and made the process stress free. Would highly recommend.

TheBrewer · 20 March 2024

★★★★★ 5/5

Google

I was incredibly lucky to have Lynsey from the Carrickfergus branch guide me through the process of selling my home. Lynsey was able to add a real personal touch to everything that she did whilst still maintaining high levels of professionalism. I can't praise her highly enough and would not hesitate to recommend her and her team .

Barbara · 20 January 2019

★★★★★ 5/5

Google

The team at Reeds Rains Carrickfergus were so helpful and professional during the sell and purchase of our new home. They kept us up to date with everything through the whole process, Would highly recommend 110% ☺️

Stacey · 19 January 2023

★★★★★ 5/5

Google

I have used Reeds Rains on a couple of occasions buying and selling. I can honestly say I wouldn’t use any other company. Quite recently myself and my sisters had the sad task of selling our late father’s home. The staff went above and beyond to assist us with viewings and general advice bearing in mind we were a grieving family. Always polite, friendly and extremely professional. We could not thank them enough for ensuring everything ran smoothly for us. A great team. Thanks guys.

Denise · 23 June 2023

★★★★★ 5/5

Google

I highly recommend reeds rains Carrickfergus branch especially Chris who went out of his way to help me purchase my new house which was quite a tricky case I don’t think it would have happened if it wasn’t for Chris, much appreciated , Phil.

Philip · 19 January 2022

★★★★★ 5/5

Google

As a landlord, I have used Reeds Rains, Carrickfergus to manage my properties and have found the team very professional and helpful at all times, especially Lisa, where nothing is too much trouble. Always there at the end of the phone to sort any problems out, Lisa is a very dedicated member of the team.

Wilson · 20 January 2018

★★★★★ 5/5

Google

I couldn't praise the team more, from enquiring about selling my house to completion. They would call me regularly with updates and made the whole process as smooth as they could. I would highly recommend using this professional and very friendly company. Once again, a big thank to the team.

Philip · 19 January 2023

★★★★★ 5/5

Google

Highly recommend reeds rains. Staff are very helpful and efficient, recently purchased a house through them and they made the process so easy. Fast replies on emails and went out of their way to make sure we had everything we needed.

Rachel · 20 March 2025

★★★★★ 5/5

Google

Reeds Rains are excellent, the estate agent we dealt with was so helpful and made sure we were aware of everything during our application, moving in process and setting in. We would personally recommend them and like to thank our estate agent for helping us move so easily.

Luke · 19 January 2023

★★★★★ 5/5

Google

The Reeds Rains team in Carrickfergus branch are the most professional, friendly people I have ever had the pleasure to deal with. They sold my house and secured my new home. Lisa, Lynsey, Chris and Karen took on all the responsibility and stress of moving and made the whole process hassle free and enjoyable. They phoned when they said they would and kept myself and our buyers informed every step of the way. I have moved house about 7 times over the years and can safely say that this team were by far the best! I would not hesitate to recommend them to my family and friends.

Penny · 19 January 2023

★★★★★ 5/5

Google

As a long term property owner and having dealt with many different rental property management teams I have found Reeds Rains property letting services invaluable. Lisa has been responsive, professional and has offered excellent advice when needed. Many thanks again to Reeds Rains and keep up the great work.....!

Catherine · 20 January 2020

★★★★★ 5/5

Google

Fantastic service from Chris and the team. Very clear communication throughout the process and prompt replies to queries. The biggest hurdle in moving house is communication and Chris has made that part easy. 5 star customer service. Highly recommend ⭐️

Julia · 19 January 2022

★★★★★ 5/5

Google

The sale of my house with Reeds Rains Carrickfergus branch was seamless. Karen Smyth was a pleasure to deal with and would highly recommend.

Janice · 23 July 2023

★★★★★ 5/5

Google

Very helpful,and friendly service. Especially Debbie helped us a lot, she was always on hand to give advice. She went above and beyond on many occasions to ensure the purchase progressed as quickly as possible and we are so grateful. Would definitely recommend!

Popi · 19 January 2021

★★★★★ 5/5

Google

I worked with Lisa to rent out my property while I was working abroad and cannot recommend her highly enough. She was friendly, professional and highly responsive throughout the process and really helped to ease my worries about having strangers living in my home. Amazing service!

Pauline · 20 January 2020

★★★★★ 5/5

Google

Karen is a gem, goes out of her way to help you

Wiliam · 20 March 2024

★★★★★ 5/5

Google

A big thank you to Lynsey & the team. Fab service from beginning to end. They were always on hand, Lynsey & Debbie in particular to give advice and never once was I made to feel as If I was bothering them. Thanks

Kerry-anne · 20 January 2020

★★★★★ 5/5

Google

Thankyou so much to everybody in Reeds Rains Carrickfergus, Lynsey and Lisa have been brilliant througout our move! Keeping us informed and dealing with all our queries so efficiently during a really challenging time for any business. They always remained professional and friendly. Would highly recommend if you are planning a move.PositiveQuality

Kelly · 25 August 2021

★★★★★ 5/5

Google

Lisa and the team was absolutely incredible from start to finish, Friendly, professional, and fast in helping me and my partner find our new home

Sean · 19 January 2023

★★★★★ 5/5

Google

Absolutely recommend Reeds Rains,Carrickfergus. From valuation of my house, arranging viewings and finalising sale I cannot fault them. And then they also sorted my new rental property. I could not be happier with the service provided and am so thankful to the team at Reeds Rains for making a very difficult time for me where I had to sell a much loved property,so much easier. Many thanks.

Janee738 · 23 June 2023

★★★★★ 5/5

Google

Really satisfied with my experience of buying a house with Reeds Rain Carrickfergus branch. Debbie was extremely helpful keeping in touch by phone and email at all times when needed and helped to make sure things went smooth the whole time. Thank you

Rachael · 20 January 2019