Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotJust locked out without specific…
Just locked out without specific reason, due to unusual activity apparently. My first negative experience with Facebook (apart from all the Scams and other ****, but I have only just recently been using it as a full-time app. Just for fun. But it is not fun now, as I have now wasted a lot of time uploading and making fake friends, etc. My first bitter taste of an extremely evasive help and support Centre. What a load of dribble. Unless you can log in again, there is virtually nothing you can do to delete the account except waiting and seeing what happens with the obscure email addresses: support@fb, appeals and disabled@fb? Given the content being show on the App, it is a bit hypocritical to be locking people out if it is connected to the Terms and Conditions regarding and online behavior. But I will just have to wait and see, and that in itself is frustrating. I thought this was a more freedom of expression App. Time will tell.
For · 14 February 2024
★★★★★ 1/5
TrustpilotI was receiving racist and religious…
I was receiving racist and religious hatred from an individual and I reported it but their message was allowed to stay but as soon as I replied and criticise him in a non violent way I get my comment taken down. You’re allowed to abuse any religion on Facebook apart from one. Judaism. You say anything about Israel that doesn’t reflect it in a good light but it’s true, you will get banned by Facebook owner who has deep connections with Israel. What happened to freedom of speech, only when it suits you hey . Hypocrites
Gibson · 14 February 2024
★★★★★ 1/5
TrustpilotAd sites are scam, scam, scam …
The amount of scam ads on here is unbelievable. I clicked on an ad which showed as a Trusted site but which is a complete scam. I have lost my money and nowhere that I can see to report the scampany. I should have known better - I hold my hands up. In future I will never buy anything from any site appearing via FB. If we all take this view then legitimate sellers will hopefully be able to force FB to put their house in order and stop these complete sheisters stealing our hard earned cash.
Donna · 14 February 2024
★★★★★ 1/5
TrustpilotFacebook is unable to contain or…
Facebook is unable to contain or control the scammers and drug dealers, the counterfeit china products and the fake profiles.The AI has actually made the problem worse.
Michael · 23 May 2024
★★★★★ 1/5
TrustpilotAssistenza Facebook ridicola pari a zero meno!
Vi auguro di non aver bisogno mai dell’assistenza Facebook, un colosso come Facebook che non ha assistenze serie e reali è semplicemente ridicolo. Tu mandi un messaggio e questo continua ad avere risposte preimpostate senza risultati. È un giro “vizioso” è come un cane che si morde la coda, sono messaggi preimpostati, se hai un problema al di fuori dello schema sei fregato, non riuscirai mai a venirne fuori. Tutto perché non c’è una persona REALE che si prende in carico il problema e lo porta avanti. È dal 5 febbraio (oggi è il 13 febbraio) che gli mando messaggi e foto in allegato in tutti i link che mi mandano, ma, essendo come detto risposte impostate e nessuno legge realmente, come detto se hai un problema al di fuori dello schema sei fregato, non riuscirai mai a venirne fuori. Gli ho spiegato ormai decine di volte, che il giorno 9 MARZO 2023 hanno hackerato il mio profilo di YouTube. Successivamente hanno hackerato quello di Google e poi, il giorno 17 MARZO 2023 hanno hackerato IL MIO PROFILO DI FACEBOOK. Nell’account del profilo inserzioni risulta un pagamento insoluto di una o più inserzioni per un totale di euro 66,24 fatto da chi mi ha hackerato il profilo il giorno 17 MARZO 2023. Gli ho spiegato che questo importo è da eliminare, resettare, perché blocca il mio account, gli ho spiegato 100 volte che la mia ultima inserzione risale a giorno 10 Dicembre 2020. Gli ho mandato allegati dove possono verificare, compresa la denuncia fatta ai Carabinieri il giorno 24 Marzo 2023. Dare assistenza, significa comunicare con una persona che si prende in carico il problema e lo segue personalmente, perché un problema può essere al di fuori degli schemi preimpostati, quindi non si risolverà mai! ----------I hope you never need Facebook assistance, a giant like Facebook that doesn't have serious and real assistance is simply ridiculous. You send a message and it keeps getting canned responses with no results. It's a "vicious" cycle, it's like a dog chasing its tail, they are pre-set messages, if you have a problem outside the scheme you're screwed, you'll never be able to get out of it. All because there is no REAL person who takes charge of the problem and carries it forward. Since February 5th (today is February 13th) I have been sending them messages and photos attached to all the links they send me, but, as said, being set replies and no one really reading, as said if you have a problem outside the scheme You're screwed, you'll never get out of it. I have explained to him dozens of times now that on MARCH 9, 2023 they hacked my YouTube profile. They subsequently hacked Google's and then, on MARCH 17, 2023 they hacked MY FACEBOOK PROFILE. In the advertisement profile account there is an unpaid payment for one or more advertisements for a total of €66.24 made by the person who hacked my profile on 17 MARCH 2023. I explained to him that this amount must be eliminated, reset, because blocks my account, I explained to him 100 times that my last advert dates back to 10 December 2020. I sent them attachments where they can verify, including the report made to the Carabinieri on 24 March 2023. Giving assistance means communicating with a person who takes charge of the problem and follows it personally, because a problem can be outside the preset patterns, so it will never be solved!
Matteo · 13 February 2024
★★★★★ 1/5
TrustpilotThe amount of racists misogynistic…
The amount of racists misogynistic content that is on this app is absolutely disgusting. And they allow it to continue and continue and continue women get called a b**** a s*** and a c*** all day long but haven't forbid you stand up for yourself and say something to a guy you get banned or blocked. I'm sorry somebody needs to start a class action lawsuit because this is clearly not a healthy environment for women and I don't want my child on it that's for damn sure.
K · 13 February 2024
★★★★★ 1/5
TrustpilotZuckerberg’s FaceBook algorithm is so…
Zuckerberg’s FaceBook algorithm is so dumb. I get an advert for women’s shoes which I ignore but then I get hundreds of adds selling woman’s unachieved dreams. The scant dress and ridiculous heels that never got to bed! That makes me regret ignoring the first!FB throws up an add for a fish tank so not wanting a thousand of those I quickly delete and say why, So now my FB MP page is swamped by scant sad women, stabbing stilettos at tanked fish! I don’t have to go to Amsterdam, the circus has come to town!The repetitive unwanted adds feel like a bully ramming home their message, blow by blow… buy it or die! I see numerous FB adds that are obvious scams - if only by the test: Something worth 10 being sold for 2, ... is obviously a fake! Especially when it’s the same photo in other personal ads. They ask for up-front payment for goods they will forward later....??? When I report, FB's staff do not see a problem in such adverts. Everyone else seems to but not FB.
Martin · 12 February 2024
★★★★★ 1/5
TrustpilotWell my experience with face book was…
Well my experience with face book was unbearable as they disabled my account on me but let another person take over my account while I was trying to get back into my account as then after trying my best to get it back i got this back that they disabled it because they thought that i was a child under the age of 5 like really if I was 5 years old you think that I would be waiting my youth social media no I wouldn't be so I had another account open and it was under my name and my nickname from a game that i play so this one got hacked into but there was this woman that i knew from the game her account got hacked into but she got her account back so that made me mad and to so that is 2accounts that they have gave away as my first one had my information on there so it was a good thing that i got bank card change d but I was getting billed for things that i didn't authorized for as i have tried a few thousand times to get ahold of fb customers care to tell them what is going on but I have not got a response back from theme as of 2019 i got a message from mr zuckerburg stating that i have won $500,000.00 so if i wanted that money is that i had to buy them a $200 apple gift card which i had bought them $250 apple gift card and next thing you know the people that was suppose to deliver the they are from fedex they got into a accident and they wanted me to pay for their hospital bills so then right then and there i caught on but later i looked up face book and saw that there were a lot of Caroline Bernard across Canada and the states so they got the wrong Caroline Bernard but all I want is my money back for the gift card that i had purchased for them as i also had pictures of these gift cards on a old computer and now i think that i have them downloaded on to a fast drive too but who knows but yeah I would like to hold mr. zuckerburg responsible for these people action even do they say that he was not involved but it is his company and whomever played this awful prank on me should apolagize and refund my money back to me but knowing that I won't see that but yeah they have this websites like creatmy bag and all those online markets like why can't anybody be honest and stop scamming people just like the games they have on fb they say that they are free but none of them are free or fair but yeah back to my fb accounts one of my accounts i had 876 friends now it looks like the person that face book let keep deleted most of my friends and the other account this person tried to ask my brother for money but the person didn't succeed but yeah my main fb account had my mother's last picture's in it as due to trying to sign into game and the money I made purchase for the games are shot all because fb just keeps on letting people in to hack into other people account and i have been trying my hardest to get back into my accounts i just need to know if they can transfer all of my information from that account to my new one and that i can use my email address that had with my fb account with my new account instead of my phone number
Carol · 12 February 2024
★★★★★ 1/5
Trustpilotthis company is rubbish
this company is rubbish I'm glad its got a 1.3 star rating as i was trying to message people and they had blocked me from texting someone because I had sent 10 text in the last 30 minutes .that's just ridiculous this website is better looking then Facebook . well done mark for creaming a rubbish website different wont be using Facebook ever again
Ava · 20 November 2024
★★★★★ 3/5
TrustpilotIt's a good platform to connect with…
It's a good platform to connect with friends and family. Although it is very adictive for children. My kids spend all day on facebook and instagram. I had to limit it to one hour per day.
Martin · 21 October 2025
★★★★★ 1/5
TrustpilotFACEBOOK DO NOT CARE ABOUT NORMAL PEOPLE
I received an e-mail from Facebook to say that my mobile number had been removed. I then hit the link to try and sort it out. When I now try to login to Facebook, I am asked to click on a mobile number to receive a code! WHAT? THE MOBILE NUMBER WAS NOT MINE!!Now, it states that there is no account associated with my email address.I CANNOT LOGIN TO GET HELP!I have sent numerous e-mails to support and have not had any replies. I don't know what the correct e-mail address is. What is the UK number to call for help?HOW IS IT POSSIBLE FOR ANYONE TO GET INTO MY FACEBOOK ACCOUNT? WHY WOULD THEY REMOVE MY MOBILE NUMBER? WHY HAS MY ACCOUNT BEEN DELETED?I am just a normal guy. The mind boggles!
BRUCE · 9 February 2024
★★★★★ 1/5
TrustpilotI had 3 business accounts hacked, 5 days later zero progress or customer service!
On Monday night my personal Facebook and email were hacked, which gave the hackers admin control over 3 different business accounts!I immediately flagged this to Facebook by every method possible, business help support tickets, email, every phone number I could lay my hands on. I’ve worked full time on this for a week because the risk to my businesses is huge.3 days later, of course, a hacker used my ad accounts to run an advert for an RC Drone at £5100 budget per day. Apparently facebooks automatic checks thought this was totally normal behaviour and let it happen. Only the frozen business cards stopped the spend, when they couldn’t take the huge debits they wanted.5 days in and I’m no closer to getting control of even one business, let alone the three I have to manage. Support have been non existent, they’ve closed tickets because of ‘lack of evidence’ and silly reasons (not answering messenger within 1 minute).This company are an absolute joke - how they can expect businesses to use them is now beyond me. Scams and issues everywhere, and it’s no surprise with this kind of business support. I’ll battle with them until I get my accounts back but we are going to have to take our marketing budgets to google.
Chris · 9 February 2024
★★★★★ 5/5
TrustpilotDon’t understand why so many negative…
Don’t understand why so many negative reviews. Its a great platform
Mansi · 19 May 2026
★★★★★ 1/5
TrustpilotOnly want you to click the bait
Facebook no longer has any appeal full of attention seeking moderators . Who on the one side want to spam you silly with their junk posts while on the other forbidding comments that don’t fit their agenda . With face book being the main censor over seeing all of it . They make it look like the comments are free speech in action but in reality it’s their censors scissors. Why on earth would anyone want to be bombarded with provocative posts news items and other comment batters . When in most cases opinions wil be hidden and replaced by AI . Hope they get hacked
Stan · 3 February 2024
★★★★★ 1/5
TrustpilotTerrible Customer Service Experience
Terrible Customer Service Experience - Unresolved Issues and Frustration!Despite reaching out to their customer support team multiple times over, we were met with nothing but automated responses that have failed to address our issues or offer any viable solutions.Despite our diligent efforts to seek assistance, we have encountered a brick wall of incompetence. The lack of responsiveness and the absence of any meaningful resolution have left us utterly dissatisfied with the overall customer service experience.As loyal users of their platform, we expected a higher standard of service when facing challenges. We find it unacceptable that a company of their stature cannot provide the basic courtesy of addressing customer concerns promptly and effectively.
Holly · 2 February 2024
★★★★★ 1/5
TrustpilotCan not log into Facebook most of the…
Can not log into Facebook most of the time, it sucks.
James · 19 May 2026
★★★★★ 1/5
TrustpilotJust a tool to manipulate behavior
Just a tool to manipulate behavior. A spy, too.1. Used Instagram posts to try to profile me racially. Then FB suggested posts based on its profiling.2. Locked or disabled account when I joined male-only groups.3. Kept on suggesting scantily-clad fashion models in military backgroupnds despite my repeated "stop this" preferences.4. Locked account after I uploaded a screengrab from a conservative video ste.5. Made my Samsung phone run hot and drained battery from 55% to 9% quickly.6. Locked account despite Likes received from technical-tool groups (where I am an expert, and won awards for) for my replies to help-seekers within the group. However FB did not lock replies from other replies that had incorrect solutions.
Happy · 1 February 2024
★★★★★ 1/5
TrustpilotFacebook allows all these gaming…
Facebook allows all these gaming platforms on messenger and post fake profiles on Facebook to scam others of their money. I know that maybe a person shouldn't be gaming if they work hard for their money but that's their God given right. But what isn't right or legal is for allowing and condoning someone for stealing it. And our government wants to shut down TikTok, they need to shut down Facebook!!
Laurie · 23 July 2024
★★★★★ 1/5
TrustpilotMy Facebook/Instagram accounts…
My Facebook/Instagram accounts (@tessobenauf) were disabled end of May 2025 without explanation. Despite submitting 2 appeals and providing ID verification, Meta has not responded. This is a violation of their Terms of Service and unfair to users. Avoid relying on Meta for business/personal use!
Tess · 25 July 2025
★★★★★ 5/5
GoogleSuper helpful and Friendly! The whole team could not help me enough and kept me up to date with everything throughout the sale of home. Ashley went out of her way to help me get the house on the market! Absolutely no nonsense with this team!. Straight forward and honest all the way which is so refreshing. Would totally recommend ⭐️⭐️⭐️⭐️⭐️
Erin · 25 August 2020
★★★★★ 5/5
GoogleIve used Gareth Mills to sell my house a few times which he did a great job! Viewings were arranged promptly, 5 star communication. Have recommended Gareth to many of my friends and family. I have been with Gareth since he has opened and will continue to stay with him and his 5 star team! Keep up the great work guys!!
Laurence · 25 August 2020
★★★★★ 1/5
TrustpilotMeta verified is a waste of money
I pay £14.99 a month for Meta verified and I have sent several emails to the Meta pro team in an attempt to get my disabled Facebook account reactivated so I can access my business page but they have been unhelpful and dismissive.On the 7th of December Meta permanently disabled my personal Facebook account with no prior warning or reason given. Whenever I try to sign into my account (which is linked to my business page) I receive a message saying my account is disabled. upon retrieving my Facebook data I came across some concerning log in locations, some of which aren't even in my country which makes me question Metas security when it comes to 2FA. I suspect this maybe why Meta has incorrectly disabled my Facebook account as I have not violated any of the companies community standards and my business page status was green.When I attempt to appeal my account being disabled on Facebook and upload my ID, I receive the message: “Your form couldn't be sent. Log in to your Facebook account for more information about how to request a review.” But of course, it is not possible for me to log in or appeal as my account is permanently disabled so I am stuck in an endless loop of despair.
Shaun · 29 January 2024
★★★★★ 1/5
TrustpilotTerrible company and there are no…
Terrible company and there are no avenues to correct problems.On Facebook I get targeted with some of the most bizarre and deranged posts imaginable, it's like being trolled with targeted adverts and memes. I report them and the issue to Facebook, they go away momentarily, but low and behold they come back ALL THE TIME, no matter how many times I block them, they come back.This web site facilitates trolls, stalkers and the creepiest people imaginable. And Facebook always takes sides with them, in every scenario. They excessively collect data on people, whether it's the right data or not, and they do this across multiply platforms and try to roll it all into one person's "back", it's pathetic. I don't get targeted with any of my actual interests and instead received targeting for things I have zero interest in, ALL THE TIME!!!
Unknown · 27 January 2024
★★★★★ 1/5
TrustpilotHeaven for darkness evil platform…
Heaven for darkness evil platform scammer / fake news / destroyerThis platform make me very ugly I don't know many people ignore with about this and give all information any real-life to them. look like many peoples to hypnotize on this social. I see many peoples money damage to being from scammer. but scammer not banned account and do scam continue.
Veta · 24 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.