Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
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5/5
GoogleVery happy with Your Move, they were very supportive and helpful during the whole process of selling my property. Alison in the first instance and Rachel couldn't have been more patient and efficient
Jeannie Β· 25 March 2026
Agent replied Β· 22 April 2026
Jeannie, thank you for recognising the teams efforts, its very much appreciated. Best regards, Liz Bolger. Director.
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5/5
GoogleVery professional service from start to finish. Jessica sorted the tenancy out but the whole office have been great to deal with.
Simon Β· 15 June 2026
Agent replied Β· 19 June 2026
Thank you Simon, your support is very much appreciated. Best regards, Liz Bolger, Director.
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5/5
GoogleHelen was fantastic!
Helped me with any questions I had and made it as smoothly as possible.
Highly recommend !
Jodie Β· 20 March 2025
Agent replied Β· 23 October 2024
Thank you Jodie, sending best wishes from Helen and the Your Move team.
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5/5
GoogleExcellent service from all the staff at Carlisle branch of Your Move Estate Agents. All aspects of selling my home, including the conveyancing,have been undertaken to make things very straightforward.
Thanks again.
Andrew Β· 13 March 2026
Agent replied Β· 20 March 2026
Andrew, That's wonderful news and thank you very much for sharing your positive experience. Sincere regards, Liz Bolger, Director.
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5/5
GoogleExcellent service. Thanks so much to Helen and the team! Highly recommended.
Patricia Β· 23 May 2025
Agent replied Β· 4 June 2025
Helen
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5/5
GoogleAmazing service there every step off way helping with all that I needed to Helen is amazing
Patrick Β· 20 March 2025
Agent replied Β· 23 October 2024
Thank you for your feedback Patrick, very much appreciated. We would all like to wish you continued happiness in your home.
Liz Bolger - Director.
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5/5
GoogleHelen Rudd has been helping us with our house move and I couldnβt recommend her enough. Helen is extremely helpful and very friendly. Always a pleasure to speak to her! If thereβs any information Helen doesnβt have, she is always more than happy to try and find out the answers. Thank you Helen for your patience and your amazing attitude. You have made things a lot easier especially for two first time buyers who donβt understand a lot of the process!!
Bryony Β· 23 August 2023
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5/5
GoogleWhile the whole process of buying and selling houses seems to be designed simply for the maximum of aggravation I still can't fault Your Move in general or Helen Rudd in particular. From valuation onwards their advice to me and efforts on my behalf were all I could hope for. I wouldn't hesitate to use or recommend them in the future.
Paul Β· 20 April 2025
Agent replied Β· 20 March 2026
Thank you Paul, your positive comments are welcomed and we look forward to helping you in the future... Your comments on maximum aggravation gave us a chuckle too. Sincere thanks, Liz Bolger, Director.
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5/5
GoogleFantastic customer service from the Carlisle branch. A very friendly and professional team. Helen in particular has been amazing with helping with the current sale of a property, she has gone above and beyond. Highly recommend this team.
Mikaela Β· 17 August 2026
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5/5
GoogleSuperb team at the Carlisle branch. Jess, Rachel and Lisa have been amazing with me. Ensuring this whole process runs as smoothly for me as possible, and they have.
Well done Ladies ! π€πβοΈβοΈβοΈβοΈβοΈ
Joanne Β· 11 September 2026
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5/5
GoogleWe have let our house out with Your Move Carlisle for the second time and as with the first time they were efficient, informative and very good to deal with!
Alan Β· 5 October 2026
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5/5
GoogleI would highly recommend the Your Move Carlisle team. Rachel Lowery helped us along with every step of selling our house and buying our forever home. She always followed up any queries we had, and made the whole process a lot less stressful β¦
Charlotte Β· 8 October 2025
Agent replied Β· 20 March 2026
Thank you Charlotte, your support is very much welcomed and we wish you many happy years in your new home.
Best regards β¦ More
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5/5
GoogleI would like to express my sincere gratitude to Jessica at Your Move estate agents in Carlisle. She's been extremely helpful, and professional and throughout my tenancy I felt supported. I highly recommend Your Move to anyone looking to buy or rent particularly if it's your first time.
Julia Β· 20 August 2025
Agent replied Β· 20 March 2026
Julia, thank you for your positive feedback, very much appreciated. We were glad to help and we thank you for your recommendation. The Your Move Team.
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5/5
GoogleFantastic experience with Lisa and Jessica!
Shona Β· 2 August 2026
Agent replied Β· 3 August 2026
Shona, thank you for your kind and positive feedback. Best regards, Liz Bolger, Director.
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4/5
GoogleGood services by YOUR MOVE.I loved their services right from the viewing stage to the end was superb. Thank you very much for your kind services
Alfred Β· 6 March 2026
Agent replied Β· 20 March 2026
Alfred, thank you so much for your kind and positive feedback. Best regards, Liz Bolger, Director.
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1/5
GoogleBad Management, will make the landlord suffer to get their monthly rent paid by tenants by holding it in their bank account by making excuses, we made a big mistake of handing over our Brand new house to these estate agency, who are money mongers, will not respond to your calls, very expensive, told one price when we handed over the keys and almost took the entire month rent and even month additional charges for doing nothing and when we gave notice, kept holding our monthly rents, when we have to pay our mortgage, bills associated with the property, such a big no no to these unorganised, unprofessional, money mongers!! There are online Estate agents who are far better then these so called your move Estate agents who will not charge such a hefty charges and even make EPC free of charge, will do entire maintenance work of the property and will pay you monthly Rent for the term agreed, and there are no conditions, I will advise all landlord to approach those online estate agents rather then falling prey for such irresponsible Property management your move estate agents. Such Estate agents donβt even deserve single star.
Govresh Β· 22 May 2024
Agent replied Β· 21 June 2024
Good afternoon Govresh Parker.
We are sorry you have had these difficulties but rest assured our charges are all very clear in our contract and we do allocate external professionals to carry out most of these tasks, this ensures you are protected and we take legislation very seriously. I am aware you wish to move away from our services and this is being dealt with and will be done once we have received all parties confirmation. Once this is secured we will allocate the funds immediately. We wish you success with your new agent.
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5/5
GoogleThinking of buying a property, I'd recommend Yourmove and would give them a 6th star. Alex Hoodless and Helen Rudd are just too wonderful beyond words. I'd recommend both of them any time and EVERYTIME.
Valentine Β· 20 March 2024
Agent replied Β· 20 January 2024
Valentine, sincere thanks for your feedback, very much appreciated.
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5/5
GoogleGreat working with the team at your move. They made the process efficient and easy going, highly recommend. Would be more than happy to use them again in the future!!
Sean Β· 15 September 2026
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5/5
GoogleVery fast and helpful staff, we had never had to do this before and they helped us every step of the way. Carlisle branch
Douglas Β· 13 March 2026
Agent replied Β· 20 March 2026
Douglas, thank you so much for your feedback, as a locally owned business, your custom is very much appreciated as is your feedback. Sincere regards, Liz Bolger, Director.
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5/5
GoogleFrom start to finish Your Move Carlisle have been exceptional. From Allison valuing to completion and in between with Helen, my sale was dealt with both professionally and warmly. Advice, guidance and help i received was second to none . β¦
ELAINE Β· 8 October 2025
Agent replied Β· 20 March 2026
Elaine, thank you for your positive feedback, its very much appreciated and lovely for the team to be recognised.
Sincere thanks
Liz Bolger, Director.
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5/5
GoogleSuperb experience from start to finish. Quick, seamless and pain free. Can't have asked for better service from Lisa and the rest of the team.
Chris Β· 20 February 2026
Agent replied Β· 20 March 2026
Chris, thank you for your kind review, very much appreciated. Best regards, Liz Bolger, Director.
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5/5
GoogleLauren was really helpful with organising everything for my move.
Ralph Β· 20 March 2025
Agent replied Β· 24 August 2024
Ralph - Thank you, very much appreciated.
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5/5
GoogleA big thank you to Jessica and Lauren
Geoff Β· 20 March 2025
Agent replied Β· 20 March 2026
Thank you Geoff, Very much appreciated. Liz Bolger, Director.
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5/5
GoogleHuge thank you to Rachel for guiding us through the process of buying our first home. Although the sale did fall through (through no fault of the estate agents), Rachel still made sure to keep in touch with us and sent us other properties we may be interested in, and sent her congratulations when we found a property via a dofferent agent. Thank you for being so kind and understanding of our circumstances.
Would definitely use Your Move again.
Bethany Β· 20 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.