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★★★★★
289 reviews across 1 platform
31-33 Fisher Street, Carlisle CA3 8RF
Your Move,'s Carlisle office at 31-33 Fisher Street is rated 4.9 out of 5 across 289 reviews on 1 platform, including 289 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Your Move,. Each award is assessed separately from the review sites.
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
GoogleCouldn’t recommend Helen Rudd enough, she has been so helpful throughout my first home buying process. She has always kept me up to date and explained things when I didn’t understand them. Thank you again for your amazing service!
Good morning Megan Sincere thanks for your very kind review. Helen and the team would like to wish you every happiness in your lovely new home. Best regards - Liz Bolger - Director.
5/5
GoogleHelen has been fantastic throughout our home buying journey, she is efficient, very competent and extremely reliable. If we ever look to move again we would definitely go to YourMove in Carlisle!!
5/5
GoogleI have two properties that I rent out via this estate agent's full management service, and I am very happy with their service to date. Jess Johnson, is very friendly and always happy to help with any queries about my properties. It isn't easy being a private landlord today, and this estate agent offer management solutions at a very reasonable charge, which prevent me worrying about the new goverment rules and threats of fines. They track all your safety requirements for you promptly, and they also assist you in contacting good, reliable work persons for repair jobs, and gas and electricity repairs/checks. Additionally, they are happy to negotiate with clients over rents, which saves you any hassle. I would highly recommend them.
5/5
GoogleJust wanted to say a big thank you to Jess and the letting team at the Carlisle branch. We have let our property three times with their help, each time everything has run smoothly. In particular when our last tenants gave in their notice thanks to the teams hard work we had new tenants in the property within a week.
Thank you for taking the time to leave this excellent review for Jess & the team.
5/5
GoogleI'm so happy to say my move has been smooth with each step managed by Lisa with so much kindness. Thank you your move and Lisa for making my new home so welcoming. I appreciate every step. Lisa you're so kind and Your reception is everything ❤️
Thank you so much for you kind words and wishing you many happy times in your new home, Best regards, Liz Bolger, Director.
5/5
GoogleGreat service .We liked that the branch was in town, had extensive opening hours and calls from us were always promptly answered by knowledgeable staff. Adele, Rachel and Helen of the staff particularly made sure they were very familiar our property for sale and communications were clear and concise .Thankyou
5/5
GoogleFirst class service from Your Move Carlisle Allison, Helen and Adele have been very professional, helpful and efficient dealing with our house sale. We would not hesitate to recommend them
Richard, thank you for your kind review, its very much appreciated, Liz Bolger, Director.
5/5
GoogleVery nice and helpful staff in the Carlisle branch. Jessica & Adele were very prompt at sorting out my property and made the process stress free and straight forward.
Thank you Simon, we are focusing on our lettings business and pleased you have enjoyed the service provided. We put a great deal of effort into our proposition. … More
5/5
GoogleHelen has been amazing from start to finish - she has answered all my (stupid) questions as a first time buyer and been patient with me throughout the process. Thank you
Jodie, sincere thanks for your kind words, no question is an issue as we understand the home buying process can be challenging. Wishing you many happy times in your new home. Liz Bolger, Director.
5/5
GoogleThe staff was so helpful and great communication I dealt with Jessica thank you for your kindness
Thank you for your positive review! The Your Move team.
5/5
GoogleRecently letted out my property with your move from start to finish the process was very efficent and made simple by Jessica who was handling the property for me. The whole process took around 7 weeks which i thought was very fast and efficent.
Adam Thank you very much for your kind review. We are delighted to have helped you and look forward to helping you through the changes in the upcoming lettings legislation. Sincere thanks Liz Bolger Director
5/5
GoogleProfessional and very efficient service from Jessica and Lisa in the lettings department at the Carlisle office. Excellent communication and organisational skills that make the process easy.
Graeme Sincere thanks for your positive feedback, we try hard and we are delighted that it was appreciated. Best regards Liz Bolger - Director.
5/5
GoogleI would like to share a wonderful experience I had with Your Move Carlisle brunch, they made the moving process very easy for my family. Special thank you to Lauren Robinson she was just a call away, guiding me throughout the process. I …
Thank you Roseline, we were delighted to have been able to secure your new home. Wishing you lots of happy times ahead.
5/5
GoogleMany thanks Rachel (Carlisle branch) for your continued support and guidance throughout the process of selling our property. Very professional team
Alaa, thank you for supporting us and passing your positive feedback for Rachel. Sincere thanks. Liz Bolger - Director.
5/5
GoogleA big thank you to Lauren Robinson for all of her help in dealing with our tenancy application. Lauren went above and beyond in delivering excellent customer service, was always a pleasure to speak to and was so patient and helpful in …
Grace, thank you very much for the wonderful review and we are delighted that you have had such a positive experience. We will pass your comments to Lauren and Jess the Lettings Manager. Enjoy your new home.
5/5
GoogleThe team of girls helped me get my house up and for sale in a matter of a few weeks. They helped me reach a quick sale too. Definitely recommend. Thank you so much.
Cheyenne Thank you so much for your positive comments, its very much appreciated. Regards, Liz Bolger, Director.
1/5
GoogleLisa Dickinson and this company are disorganised and unprofessional and I regret ever contacting them. Avoid this company and use one of the many other renting agencies in Carlisle.
Good afternoon David, We are sorry to see your 1-star review, particularly as we have enjoyed a positive relationship with you throughout the process. We have done everything we reasonably can to assist with your application. However, our referencing process requires specific supporting documentation, and where this information cannot be provided, it can unfortunately prevent an application from progressing. Having reviewed our records, I can see there has been considerable communication and effort from our team in attempting to resolve the matter and find a suitable way forward, but regrettably we have been unable to do so without the required evidence. Should you be able to provide the outstanding information, we would of course be happy to review the application further and assist where possible. Kind regards, Liz Bolger, Director
5/5
GoogleFabulous letting service from the whole team at Carlisle. Great comms with Jessica!
Leigh, thank you for your positive feedback and we hope you enjoy your new home.
5/5
GoogleHighly recommended… I had wonderful experience with Your move.. The staff made life easier for us…especially Helen Rudd who helped me a lot. Huge thanks to Helen for her patience and positive attitude.. Her explanations are always crystal …
Thank you ever so much for the wonderful review, it was our pleasure to help you purchase your new home!
5/5
GoogleAbsolutely delighted with the service we received from Your Move Carlisle. From the valuation with Allison Scott to the negotiations with Helen Rudd these ladies were professional, helpful and knowledgeable. A special thank you to Helen who …
Thank you so much for your positive feedback Donna, very much appreciated.
5/5
GoogleRachel Lowery was brilliant and really great to deal with. During the whole process Rachel constantly chased solicitors on my behalf, always updated me when promised and quickly responded to any queries I had - explained everything really clearly and always in a friendly manner too. Would definitely recommend!
Thank you for the glowing review, Rachel was more than pleased to be able to guide you through your sale with ease. Wishing you all the best for the future.
5/5
GoogleHelen has been brilliant from start to finish during the process of selling our home; always prompt to answer any questions and incredibly helpful and knowledgeable with our paperwork. We really couldn't have asked for more and would highly recommend Helen and Your Move estate agents.
Good morning Adam. Sincere thanks for your positive feedback. Very much appreciated.
5/5
GoogleHelen is amazing and our move would be impossible without her help and support throughout the whole process. Much appreciated! Thank you very much!
Magdalena, sincere thanks for your kind words. Your feedback is very important to us and gratefully received. Liz Bolger - Director.
5/5
GoogleI've been dealing with Yourmove Carlisle for over a decade. They are always helpful, efficient and professional. Special mention to Jessica and Lauren.
David, Thank you for supporting our locally owned franchise business and for your continued support. Best regards, Liz Bolger, Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move,'s Carlisle office has 289 reviews across 1 platform: 289 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Your Move, Carlisle is rated 4.9 out of 5 across all 289 reviews, and 4.9 out of 5 on Google from 289 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Your Move,, Carlisle won Trusted Agent.
Your Move, Carlisle, 31-33 Fisher Street, Carlisle CA3 8RF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.