Trusted Agent profile · Carlisle, Cumbria
Verified
★★★★★
289 reviews across 1 platform
31-33 Fisher Street, Carlisle, Cumbria, CA3 8RF
Part of Your Move Property @ Cumbria, see every office.
Your's office in Carlisle, Cumbria, at 31-33 Fisher Street, is rated 4.9 out of 5 across 289 reviews on 1 platform, including 289 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Your won in 2026.
The Trusted Agent 2026 results for Your, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
GoogleHad a wonderful and smooth experience with Lauren Robinson during my tenancy application.Very Professional , friendly and she made all necessary follow ups to make sure everything was done in time.Great job there 👏🏼👏🏼👏🏼.don’t hesitate to …
5/5
GoogleRecently bought my first home with Your Move. The team were always very polite and willing to help, meaning I had a stress free experience.
Congratulations on the purchase of your first home Chris, very pleased to hear that we helped make it a stress free experience for you.
5/5
GoogleStaff were always helpful and went above and beyond to help me and my girlfriend get our first flat together, which we are very happy with.
It was our pleasure to work with you both & we hope you will be very happy in your first home.
5/5
GoogleAll staff where excellent and very helpful throughout the rental of my property. Thank you especially to Helen & Jess
Thank you for your kind review, we are always delighted to hear positive feedback about our team.
5/5
GoogleGreat lasses at your move, very helpful and professional, sale went fast and without any hitches,only had to go in once or twice.thankyou
Thank you so much for the kind review Mick, it is much appreciated and it was our pleasure to sell your property for you.
5/5
GoogleThe staff at Your Move, Carlisle are always friendly and provide an excellent customer service.
As always it is our pleasure to work with you & find you a suitable tenant. Many Thanks, Melanie
1/5
GoogleTerrible! Wait weeks or even months for the return of your deposit when moving home! AVOID!!
Dear Amy, We are sorry to hear about the delay with your deposit but want to ensure you … More
5/5
GoogleThe staff were amazing. They worked their magic and helped me get a fast sale. Friendly and approachable. Always keeping me updated with what was happening.
5/5
GoogleHelen at your move was superb for our house purchase from start to finish, keeping us up to date every step of the way.
5/5
GoogleMany thanks, Rachel and Helen, for friendly and professional service.
Our pleasure Judith, thank you again for choosing Your Move and taking the time to review our service.
5/5
GoogleGreat service friendly staff helpful throughout our sale
Thank you for the review Michael, I am pleased to hear that you were happy with our service. Wishing you both all the best in your new home.
5/5
GoogleExcellent personal above and beyond service
5/5
GoogleExcellent service provided from day one and throughout the whole process, nothing was too much trouble and always available and willing to help. Thank you.
5/5
GoogleRating only, no written review.
5/5
GoogleKept updated throughout everything...could ask anything of the staff who are very patient 🤭👍 …
5/5
GoogleHelen provided advice and support well over and above our expectations. Much appreciated.
1/5
GoogleRang up about a property and the way the nasty jumped up piece of work spoke to me was disgusting maybe the Carlisle office needs to send there stupid woman back to customer service school
5/5
GoogleExcellent service! I chose Your Move Carlisle to market my house and they have been excellent. …
5/5
Googlefriendy and helpful staff answering all questions i had about purchasing house
4/5
GoogleMust say I enjoyed working with Your Move Carlisle again. The staff in the office are always extremely friendly and helpful. I would always recommend them to others. Thanks
4/5
GoogleRating only, no written review.
5/5
GoogleFantastic communication, helpful throughout the process. Went the extra mile to resolve any problems, from start to end.
5/5
GoogleHelen Rudd of the Carlisle branch is fantastic to deal with, very helpful and informative, friendly, very professional dealing with my housing needs.
5/5
GoogleLovely office, nice atmosphere, friendly and very helpful staff. Overall great experience, highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Your, Carlisle won Trusted Agent; Your, Northampton won Platinum; Your, Walthamstow won Platinum; Your, Goole won Platinum; Your, York won Platinum; Your, London won Gold; Your, Abington won Gold; Your, Chester Le Street won Gold.
