5/5
GoogleIf I could give a higher rating, I would! Helen kept us updated every step of the way and was always so happy to help and …
Trusted Agent profile · Carlisle · Cumbria
Verified
Your Move, Carlisle reviews
★★★★★
290 reviews across 1 platform
31-33 Fisher Street, Carlisle, Cumbria, CA3 8RF
Part of Your Move Property @ Cumbria, see every office.
Your's office in Carlisle, Cumbria, at 31-33 Fisher Street, is rated 4.9 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Your won in 2026.
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Awards
The Trusted Agent 2026 results for Your, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
Google5/5
GoogleHelen was really helpful throughout the whole process of selling our house and couldn't have made it any easier for us.
5/5
GoogleGreat service from Helen and the Your Move team from start to finish, everything I asked for was taken care of. I have to say out of all the house purchases I have made, this is the one with the least stress, it’s been a comfortable experience from start to finish.
Agent replied · 21 June 2024
Thank you for the lovely review Tony, so pleased we were able to make your purchase as stress free as possible. Enjoy you new home!
5/5
GoogleHelen and team have been very helpful throughout, kept us informed and we've had a really positive experience 😊 …
5/5
GoogleVery efficient and helpful. Felt confident going through the process of buying my first home. Thanks Helen!
5/5
GoogleGreat experience. Melanie was helpful and a superb communicator throughout. I would recommended their services to all.
5/5
GoogleI found the staff at Your Move, Carlisle more than went the extra mile to try and facilitate a very difficult house moving chain. We have now all completed our sales, and I have to give Your Move Carlisle a very big thank you.
Agent replied · 20 January 2024
Thank You Patricia it was a pleasure working with you. I wish you & your family every happiness in your new homes in Cumbria. … More
5/5
GoogleFantastic agents to deal with, fast turnaround and super helpful!
Agent replied · 21 March 2024
Thank you for your support and feedback Harry, very much appreciated.
5/5
GoogleGreat service from the team in Carlisle as always.
Agent replied · 21 March 2024
Thank you Mr Hardaker, another successful let.
5/5
GoogleReally very great support from Lauren and Jessica in ensuring my seamless settling in in Carlisle. Lovely service!
5/5
GoogleFantastic service from start to finish with Melanie. Kept us informed and up to date with any info we needed. Hopefully won’t have to use them again as we’ve found our forever home but wouldn’t hesitate to do so …
Agent replied · 20 January 2024
Thank you for your kind words. It was my pleasure to help you find your forever home. Wishing you & your family every happiness.
5/5
GoogleIf you are looking to sell do not go anywhere else! After having had my house up for sale with another agency for 12 months and only 6 viewings I was beginning to give up all hope of selling my home! …
Agent replied · 20 January 2024
Thank you for the great review Katie, you were a pleasure to deal with & Your Move Carlisle wish you all the best for the future.
5/5
GoogleHelen was absolutely brilliant and really helpful during the process of our house purchase. First rate service, thank you very much.
5/5
GoogleHelen dealt with the purchase of our new home. She went the extra mile to help us with the legal process. Always polite, professional and knowledgable in all matters. Would definitely recommend them as they offer a fantastic service.
Agent replied · 20 January 2024
Thank you Anne for taking the time to leave a review, it is much appreciated. I am sure you'll love your home & welcome back to Carlisle!
5/5
GoogleI would highly recommend working with Your Move Carlisle if you are a landlord. My husband and I have always found every member of staff friendly, reliable and efficient while finding great tenants for our properties. It's especially nice …
Agent replied · 20 January 2024
Thank you for your very kind feedback. As a valued customer we really appreciate your loyalty and custom, we love working with you and hope to find you some new properties soon!
1/5
GoogleI requested a viewing of a property 34 Jubilee Rd Carlisle CA2 4DD advertised online with Your Move in Carlisle ,I was told the seller has requested that I am not allowed to view the property or make any offers to buy the property..The …
5/5
GoogleWe bought our bungalow through Your Move and were so impressed we are now selling a buy to let property with them, Just a lovely team. Unfortunately I need to add we are going through the ombudsman to get our £499 back from Embrace …
5/5
GoogleI've had a wonderful experience with Your Move Carlisle! Helen has kept me updated every step of the way, any queries I've had she has got back to me quickly and explained it thoroughly. She is kind, positive and approachable and has made my first purchase less daunting and more exciting!
5/5
GoogleFive stars seems inadequate for the quality of service that we have received. Helen displayed the highest level of professionalism, communicating regularly and ensuring that every stage of the process was covered. If selling a house could be a pleasurable experience this at least came extremely close thanks to her attention.
5/5
GoogleThank you very much. Perfect communiaction thanks to Helen. Highly recommend
5/5
GoogleStaff were helpful, efficient and a pleasure to work with. They found an excellent tenant for the cottage. Jess Johnson led the ‘find a tenant’team and she couldn’t have been more helpful throughout the process.
5/5
GoogleHelen Rudd in the Carlisle office was absolutely amazing. She kept us informed with details for our new home. She is very friendly and always found time to help us with any questions we had.
Agent replied · 20 January 2024
Thank you ever so much Rebekah for your kind words, I am pleased I was able to help yourself & Calum with buying your first home.
5/5
GoogleVery helpful staff. Dealt with professionally nothing too much trouble.
5/5
GoogleAn excellent team, from Nikki at sales to Helen and Melanie in after sales. Always responded to queries, negotiated an excellent sale price and behaved professionally when things were tricky. Would recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Your Move, Carlisle
Has Your won any awards?
Yes. In The Trusted Agent 2026 awards: Your, Carlisle won Trusted Agent; Your, Northampton won Platinum; Your, Walthamstow won Platinum; Your, Goole won Platinum; Your, York won Platinum; Your, London won Gold; Your, Abington won Gold; Your, Chester Le Street won Gold.
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Send Your Move, Carlisle a message.
