Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleArrogant, rude and awful customer service. Made an appointment to view a rural property on a specific date and time - the agent had refused to give me her contact details or e-mail confirmation of the viewing, despite it being quite hard to find and at a time when their office would be closed. Waited an hour at the property and the agent failed to attend. When she did then attend for a viewing with someone else there was no apology and she denied having made any appointment for me!
Generally rude and abrupt on the phone. They act like it’s a hassle to arrange a viewing and that they’re not bothered about selling properties. Never received the home report yet either (Scottish property)
A · 7 July 2018
★★★★★ 5/5
GoogleI really can’t recommend H&H enough. The Carlisle branch have been absolutely fantastic throughout the whole process of selling my house. A big thank you to the whole team!
Kirsty · 7 December 2022
Agent replied · 6 July 2023
Hi Kirsty, such a nice review to read, thank you so much, I will pass on these words to the Carlisle team. We hope to work with you again in the future!
★★★★★ 5/5
GoogleI got my apartment through them.
Olubunmi · 28 June 2024
Agent replied · 27 August 2024
Hi Olubunmi, thank you for leaving us five stars! I will pass this on to our team in Carlisle and we hope to work with you again in the future! Kind regards, Emily.
★★★★★ 5/5
GooglePaula was a pleasure to deal with. 5⭐️
Tony · 10 January 2023
★★★★★ 5/5
GooglePaula was a pleasure to deal with. 5⭐️
MrTonyMontana87 · 6 July 2022
★★★★★ 5/5
GoogleI dealt mostly with James who was fantastic, very helpful and quick to answer any queries I had during the purchase.PositiveResponsiveness, Professionalism
Matthew · 28 August 2022
Agent replied · 6 July 2023
Hi Matthew, thank you so much for your five star review! We are so pleased to hear you received the service we would expect and have passed over your kind words to James and the Carlisle team!
Kind regards,
H&H Land & Estates
★★★★★ 5/5
FacebookH&H made the move as stress free as it could be, sorting out any concerns quickly and keeping us up to date with progress. would highly recommend.
Anne · 3 November 2021
Agent replied · 8 June 2023
Hi Anne, thank you so much for leaving your recommendation. Your feedback is so valuable to us! We are so pleased that you have received a level of service that we would expect and hope that we can work with you again in the future should you require our services again
★★★★★ 5/5
GoogleSarah and her colleagues at the Carlisle branch have been amazing from start to finish. I would highly recommend.
Kirsty · 9 October 2022
Agent replied · 6 July 2023
What a great review to read on a dreary Thursday morning! Thanks so much for taking the time to leave a review for our team in Carlisle. We’re so glad you agree the team offer five star customer service. Have a great day, Kirsty!
★★★★★ 5/5
FacebookSarah and her colleagues at the Carlisle branch have been amazing from start to finish. I would highly recommend.
Kirsty · 29 September 2022
Agent replied · 8 June 2023
We are delighted that you have received excellent service from our team in Carlisle, Kirsty! Thanks so much for taking the time to leave a recommendation.
★★★★★ 5/5
GoogleLovely friendly team, couldn’t recommend them more.
Hannah · 6 June 2023
Agent replied · 6 July 2023
Hi Hannah, thank you for your lovely review, we will be sure to pass this on to our team at the Lowther Street office! Kind regards, Emily.
★★★★★ 5/5
GoogleGreat clear contact, highly responsive
Luke · 18 July 2023
Agent replied · 25 July 2023
Hi Luke, thank you for your kind review! I will make sure to pass it on to the team at our Carlisle office, we hope to work with you again in the future. Kind regards, Emily
★★★★★ 5/5
GoogleBrilliant service keep me informed from start to finish
Alan · 7 December 2022
Agent replied · 6 July 2023
We're delighted you think so Alan! Thanks very much for taking the time to leave a review. Our team in Carlisle are very grateful!
★★★★★ 1/5
GoogleHelpful hint to anyone interested in a house being marketed by H&H King....go to the house knock on the door and tell the owners you are interested in their property but only if H&H King have absolutely nothing to do with the sale. H and H stands for "hopeless" and "horrific" and "King" they certainly are in my opinion.
Alan · 7 July 2018
★★★★★ 5/5
FacebookExcellent service from their AMC agents, clear and good to deal with from start to finish.
Jessica · 9 November 2021
Agent replied · 8 June 2023
Hi Jessica, thank you so much for your recommendation. We are so pleased that you have received an excellent service!
★★★★★ 5/5
GoogleGreat service very professional and very helpfulPositiveProfessionalism, Value
Simon · 28 August 2022
Agent replied · 6 July 2023
Hi Simon, thank you very much for your five star review. It is much appreciated! We're pleased that you have received a good level of service and will certainly pass on your comments back to the team as they will be pleased to hear! Thank you.
Kind regards,
H&H Land & Estates
★★★★★ 5/5
GoogleMost professional and well organized and helpful. Best overall in Carlisle by a long way.
Gary · 6 July 2021
Agent replied · 6 July 2023
Thank you for taking the time to write your review and your great comments; we were pleased to be of service.
★★★★★ 5/5
GoogleVery professional staff and service
Andrew · 6 July 2021
Agent replied · 6 July 2023
Thank you for taking the time to write your review and we were pleased to be of service.
★★★★★ 5/5
GoogleGreat service from Piers who valued the property and Gillian who dealt with everything and kept us informed every step of the way. We received regular reports of interest and phone calls on progress. Would highly recommend.
Paul · 7 July 2019
★★★★★ 5/5
GoogleLovely meal and relaxing atmosphere and lovely helpful staff
David · 6 June 2023
★★★★★ 5/5
GoogleI was a first time seller and can’t recommend H&H King highly enough! There contact with me was always friendly and my house sold really quickly! Thank you x
Alexandria · 7 July 2019
★★★★★ 5/5
GoogleVery helpful
Marion · 14 March 2026
Agent replied · 14 April 2026
Hi Marion, thank you very much for leaving a five star review for our team! I will make sure to pass this on and I'm so glad you found our team helpful through the sales process. Kind regards, Emily
★★★★★ 1/5
GoogleMake sure they are doing what they are meant to be, they do not give very good service for selling or letting. Not on the ball at all.
Julie · 8 July 2014
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 14 February 2026
Agent replied · 14 April 2026
Hi Daniel, thank you very much for leaving a five star review for our team! We hope to work with you again in the future. Kind regards, Emily
★★★★★ 4/5
GoogleCouldn't help me. But that was not there fault!!
Brian · 6 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.