Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
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5/5
GoogleWe used H&H for our recent house move and they were fantastic from start to finish. Emma was very professional and extremely helpful throughout, keeping us informed an up to date on any developments as soon as they happened. One thing that stood out with H&H was their responsiveness, you could always get them on the end of the phone or at least a call back quickly, always positive and friendly, a pleasure to deal with.
James Β· 24 March 2026
Agent replied Β· 14 April 2026
Hi James, thank you very much for leaving such a kind review for Emma and our team in Carlisle! We are so glad you had such a great experience with our team and we hope to work with you again in the future. Kind regards, Emily
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5/5
GoogleRecently purchased a repossessed property through H&H. Which demanded everything signed, sealed and delivered in a very limited timescale, Emma was great with us, always checking on progress and updating us when necessary,
When buying a repossession you can have an offer accepted but the property still stays on the market until completion and you can be outbid at any moment, this happened with us when we were a mere days away from exchanging contracts, Thankfully Emma and H&H fought our corner and common sense prevailed, We are extremely grateful to them for that.
Mark Β· 14 January 2026
Agent replied Β· 14 April 2026
Hi Mark, thank you very much for your kind review! I will make sure to pass this on to Emma and the team in Carlisle and we hope to work with you again in the future. Kind regards, Emily
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5/5
GoogleH&H was great helping me through my house purchase. Emma was always so helpful, always ready to reply to queries, explain parts of the process - she held my hand throughout! Couldnβt recommend Emma and the team highly enough, thank you π β¦
Sonny Β· 14 February 2026
Agent replied Β· 14 April 2026
Hi Sonny, thank you very much for your kind review of our team in Carlisle! I will make sure to pass this on to them and we hope to work with you again in the future. Kind regards, Emily
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5/5
GoogleCouldnβt recommend Paul and his girls that work in the office Emma and Sian any more . Very helpful and kept regular contact with updates and chasing stuff up for me all the time . Excellent service .
Daniel Β· 24 March 2026
Agent replied Β· 14 April 2026
Hi Daniel, thank you very much for your kind review of our team! I will make sure to pass this on and we hope to work with you again in the future. Kind regards, Emily
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5/5
GoogleWe've recently completed on a house which was marketed with H&H. All aspects of their service were brilliant, from the knowledge and info of the house and location from their accompanied viewer, to the way Emma kept us informed of the progress from having our offer accepted through to completion.
Emma was great in chasing information from both sets of solicitors which helped keep things moving. If we ever move again (he says whilst still surrounded by boxes and carnage π) we would definitely use H&H to market our home.
Chris Β· 30 March 2024
Agent replied Β· 27 August 2024
Thank you for taking the time to leave us such a great review Chris - it is massively appreciated by the entire team! We've shared your kind words with Emma, Ian, Paul and Sian. It's always great to hear our team getting acknowledged. Thank you! We look forward to working with you again in the future, although we hope you manage to sort through your boxes and get settled in your new home for now! - Kind regards, H&H Land & Estates
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5/5
GoogleFantastic communication from the start. Sian and Emma know their stuff and gently nudged us through the process. They were both so patient with us as well. The process of buying was so fast because of this great communication and relationship building with their clients. This meant that we as buyers also built a good relationship with Richard and Kerry the vendors which helped oil the process too. We are so pleased we bought through H&H. Thank you!π.
Jacqueline Β· 14 December 2025
Agent replied Β· 14 April 2026
Hi Jacqueline, thank you very much for this kind review! I will make sure to pass this on to Sian & Emma in our Carlisle office and congratulations on your new home! Kind regards, Emily
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5/5
GoogleMe and my partner were first time buying when we used H&H and unfortunately had to go through probate with the house but H&H were excellent at keeping us updated along the way. They were fast at replying to our emails and very helpful with things we were unsure of. H&H were understanding of us. Sian was lovely throughout the experience. I would definitely recommend.
Amelia Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Amelia, we are so glad you had a fantastic experience working with our team and thank you for leaving us this great review. We hop to work with you again in the future! Kind regards, Emily
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5/5
GoogleWell what can I say but a huge thank you to your team at the Carlisle branch especially Sian ,After a very stressful few months with clients withdrawing from my sale I was at my wits end but Sian eventually found me a buyer and kept me β¦
Brenda Β· 14 April 2025
Agent replied Β· 29 May 2025
Hi Brenda, thank you very much for leaving such a great review! I will be sure to pass this on to Sian and our team in Carlisle. We hope you are enjoying your new home and we hope to work with you again in the future! Kind regards, Emily.
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5/5
GoogleI have just bought my first home through H&H and they have been amazing! Sian is so responsive to any enquiry and has been wonderful, patient and supportive throughout the entire process. She was constantly chasing up solicitors, responding β¦
Tobryn Β· 14 July 2025
Agent replied Β· 2 September 2025
Hi Tobryn, thank you so much for your kind review of Sian and our team in Carlisle and congratulations on your new home! We hope to work with you again in the future! Kind regards, Emily.
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5/5
GoogleSian was brilliant, kept me up to speed every step of the way, prompt responses on email and always on the other end of the phone if needed. Very easy to deal with. Ian was lovely when showing us around the house. Had multiple viewings and β¦
RANU Β· 14 April 2025
Agent replied Β· 16 April 2025
Hi Ranu, Thank you so much for your wonderful review! We're thrilled to hear that Sian and Ian provided such a positive experience for you. Keeping you informed and making the process as smooth and hassle-free as possible is always our β¦ More
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5/5
GoogleHighly recommended, and will use again.
Great advertising of my property got lots of viewings.
Professional service by all the staff and good liason with other parties. Also kept me informed at every step, which is great as I live outside the are. A couple of other issues arose during the sale which were also sorted. Thank you to all at H&H.
Stuart Welsh.
Stuart Β· 28 July 2024
Agent replied Β· 27 August 2024
Hi Stuart, thank you for leaving such a lovely review! I will be sure to pass this on to the team in our Carlisle office and we hope to work with you again in the future! Kind regards, Emily
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5/5
GoogleH&H did a fantastic job marketing my home. The pictures were excellent and the marketing resulted in an over asking price offer.
Sian was my main point of contact, she responded really quickly and was excellent at progressing my sale. My property was listed and completed in under 14 weeks. I wouldnβt hesitate to use H&H again and have Sian leading on my sale.
Mike Β· 28 July 2024
Agent replied Β· 27 August 2024
Hi Mike, thank you so much for taking your time to leave us this fantastic review! We hope to work with you again in the future!
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5/5
GoogleI had excellent service from H&H Land & Estates for my house sale and new purchase. A big thank you to Sian and everyone at H&H Land and Estates π β¦
Neil Β· 3 August 2025
Agent replied Β· 2 September 2025
Hi Neil, thank you for your kind review and congratulations on your new home! I will be sure to pass this on to Sian and the team in Carlisle. Kind regards, Emily
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5/5
GoogleReally good experience and big thanks to Emma!
Christopher Β· 14 February 2026
Agent replied Β· 14 April 2026
Hi Christopher, thank you very much for this lovely review! I will be sure to pass this on to Emma and the team in Carlisle. We hope to work with you again in the future! Kind regards, Emily
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5/5
GoogleWe were very happy with the service from Sian at H&H when buying our house. Our solicitors were being particularly difficult with poor communication but Sian was in regular contact with ourselves and our solicitors trying to facilitate a speedier completion! Very much on the ball and helpful. Thankfully all now concluded!
Linda Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Linda, thank you for leaving us a five star review. I am so glad you had a great experience working with us, Sian in particular. I will make sure to pass on your words to her and we hope to work with you again. Kind regards, Emily
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5/5
GoogleFrom start to finish H&H have been outstanding. Emma has literally held my hand from my first viewing to completion. I would recommend this company for buying your property if you want Helpful ,friendly and professional service. No question was a problem and they always returned my calls straight away. The smoothest house sale I have ever had. 5 Star Service.
Emma Β· 14 December 2025
Agent replied Β· 14 April 2026
Hi Emma, what a lovely review! I will make sure to pass this on to Emma and the team in Carlisle and we hope to work with you again in the future. Kind regards, Emily
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5/5
GoogleWe had a really positive experience with H&H Land & Estates Carlisle Estate Agency in the sale of our house. They were professional and knowledgeable, and communication was always clear and timely: they kept us fully informed at every stage of the process, something we really needed as we were dealing with the matter from abroad.
Anila Β· 14 January 2026
Agent replied Β· 14 April 2026
Hi Anila, thank you very much for your lovely review of our team in Carlisle. I will make sure to pass on your feedback and we hope to work with you again in the future. Kind regards, Emily
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5/5
GoogleFrom the moment we contacted H&H about the house which is now our new home they were unfailingly helpful. Visits were easy to arrange and they kept us fully informed during negotiations with the vendors. I would not hesitate to recommend H&H to anyone looking to purchase a new house.
Jennifer Β· 28 July 2024
Agent replied Β· 27 August 2024
Hi Jennifer, thank you for leaving this review! We're so happy you had such a smooth process with buying a property with our team and I will be sure to pass on your words! Kind regards, Emily
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5/5
FacebookI cannot thank James & Emma enough for their help & support whilst purchasing my new property. Both very professional, helpful and always kept me updated weekly on how it was progressing. After my first purchase collapsed I was lucky to find another property on their books and finally completed on that this week! I can't recommend them enough for going above & beyond during a stressful period.
Heidi Β· 6 May 2023
Agent replied Β· 8 June 2023
Hi Heidi, thank you so much for your lovely review, we will be sure to pass it on to James and Emma at our Lowther Street office. We hope to work with you again in the future! Kind regards, Emily.
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5/5
GoogleI have just sold my bungalow through H & H Carlisle. Paul did the initial pricing and pictures while Emma organised the viewings and final sales negotiations. The whole service was very professional and friendly. I particularly liked hearing the feedback from each viewing from Emma. I would highly recommend and wouldn't hesitate to use them again in the future.
Thankyou again
Neil Β· 14 September 2025
Agent replied Β· 14 April 2026
Hi Neil, thank you very much for your great feedback! I will be sure to pass it on to the team in Carlisle and we hope to work with you again in the future! Kind regards, Emily.
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5/5
GoogleHave used this company twice having had excellent service from a member of their staff who previously worked for another company.
The offices in Grange-over-Sands and Penrith were both brilliant at marketing my 2 properties , successfully sold.
In particular the office in Penrith I felt negotiated really well on my behalf and demonstrated flexibility enabling the property to remain available for sale at a time other agents refused , resulting in a sale.
I have run a property business for 30 years buying and selling so can recognise good service when I see it.
Recently I have been looking to buy in Carlisle and have had frequent contact with that office and found them very communicative and keen to help me.PositiveResponsiveness, Quality, Professionalism
Mark Β· 28 August 2021
Agent replied Β· 6 July 2023
It is our pleasure to have helped and we are always on hand to assist in the future if you decide to sell again or buy anything again.
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5/5
GoogleWe bought a house marketed by H&H. Viewings were easy to arrange and H&H had no problem with us viewing again to measure up etc. James Harrison was helpful and informative and proved to be better at communicating with us than the estate agent firm we had chosen to sell with. Weβll be coming to H&H if we decide to sell in the future.
Mrs Β· 6 June 2023
Agent replied Β· 6 July 2023
Thank you very much for leaving us such lovely feedback! We shall certainly make sure that James sees your comments - weβre delighted that you would choose to work with us in the future! Kind regards, H&H Land & Estates
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5/5
GoogleI found your staff to be most helpful and efficient in managing the sale of my property at 65 Newlaithes Avenue, Carlisle. James kept me up to date with all developments and the sale went through smoothly and quickly. I recommend your company to all who wish to sell their house in the Carlisle area.
Kevin Β· 2 December 2023
Agent replied Β· 1 January 2024
Hi Kevin,
Thanks so much for taking the time to leave a review - it is hugely appreciated! Congratulations on the sale of your property. We're delighted with your feedback and have passed in on to James and the team in our Carlisle office.
Kind regards, H&H Land & Estates
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5/5
GoogleAbsolutely spot on service provided from start to finish,the process of selling our house took just over 4 months.Preparation/documentation of selling & buyers pack took away all the hassle & stress,fantastic photos & detailed description which we would never be able to do.Paul,the branch manager is lovely & visited us on a number of occasions to prepare & sort....nothing was too much trouble, similarly the chap that did the actual viewings was very helpful & friendly,he also took on board the history & details of our property & went the extra mile.Sian mainly office based took over with day to day admin/liaising with solicitors & keeping the sale on track,she was very customer focussed & we cant thank her enough.The whole team at H&H are fantastic.....cant thank you enough & can highly recommend their services.
Barry Β· 31 October 2024
Agent replied Β· 23 October 2024
Hi Barry, thank you so much for your kind words about our Carlisle team! They really do go above and beyond for their customers and I'm so glad you got to experience a smooth selling process! I will be sure to pass this on to Paul and the team and we hope to work with you again in the future! Kind regards, Emily
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.