Trusted Agent profile · Carlisle

Cumbrian Properties Carlisle reviews

★★★★★ Excellent

741 reviews across 3 platforms

2 Lonsdale Street, Carlisle, CA1 1DB

Cumbrian Properties's office in Carlisle, at 2 Lonsdale Street, is rated 4.8 out of 5 across 741 reviews on three platforms, including 595 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

595

Reviews on Google

This office

Facebook logo

5.0 / 5

90

Reviews on Facebook

Business-wide

Trustpilot logo

56

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Carlisle office, from every platform, shown as written. First names only.

5/5

Google

Very professional service, nothing was to much trouble very good communication found us our ideal home.

Sally · 10 June 2023

Agent replied · 11 June 2024

Thank you for your 5 star review

5/5

Google

Yet again Susan, Sarah and the letting team very helpful in procuring me the property I was interested in. Always professional, friendly and responsive. Highly recommend

Russell · 10 June 2022

Agent replied · 11 June 2024

Thank you for your 5* review Russell!

5/5

Google

I have just purchased a property through Cumbrian Properties in Carlisle. Throughout the process Gemma has kept me informed and has always been a pleasure to deal with. Thank you for all your help and assistance.

Adele · 14 June 2020

Agent replied · 13 June 2024

Hi Adele, lovely to hear! We are glad that Gemma could help you with your purchase! Take care :)

1/5

Trustpilot

Charged me £408 to not sell my property

Charged me £408 to not sell my property after having it on the market for 6 months, after I change estate agent I sold with in 1 week. During the process of changing estate agent they tried to tell me it was my fault the property had not sold. There staff are rude and incompetent. Avoid them.

David · 1 July 2022

5/5

Google

Brilliant service from start to finish! Would highly recommend! Thank you for all the help!

Calum · 10 June 2023

Agent replied · 11 June 2024

Thank you for your review Calum!

5/5

Google

Excellent staff. Very helpful. No problems all went very smoothly. Will definitely use again. Sue and Liam helped us tremendously. Many thanks 5 star service.

An · 14 June 2022

Agent replied · 13 June 2024

Thank you An for your kind review. We have passed your comments on to Sue, Liam and the lettings team!

1/5

Google

Absolute timewasters snobby attitudes from there lettings staff and bum scruffy houses they try to let you avoid at all costs they also never phone you back complete waste of spaces do not use you will regret it.

Mark · 11 June 2019

Agent replied · 11 June 2024

Hi Mark, I am sorry to hear your experience with Cumbrian Properties was not satisfactory. As you can see from our previous reviews we do pride ourselves on excellent customer service. We wish you all the best with your property search.

5/5

Google

Over the years I have had a very good working relationship with all the lettings staff at Cumbrian Properties. they always keep me up to date and are happy to discuss anything. can absolutely recommend as letting agents.

Shriley · 11 June 2019

Agent replied · 11 June 2024

Many thanks for your review for our lettings team, as always we are pleased to help

5/5

Google

Excellent, professional and friendly service from start to finish. Letting’s manager Jodie provided us a brilliant and friendly service and kept in touch. Amazing service!

Babak · 10 June 2022

Agent replied · 11 June 2024

Thank you very much for your review Babak! We are pleased to hear you have received such a good service from Jodie. All the best in your new home!

5/5

Google

A great team of kind and helpful workers.

Morgan · 2 May 2025

5/5

Google

Absolutely fantastic service kept us updated nearly every day would definitely recommend thanks again

Keiran · 10 June 2023

Agent replied · 11 June 2024

Thank you for your positive review!

5/5

Google

Thank you very much for your attention and help! Susan Moses Many thanks for the good work and for helping us find a property!

Vasil · 10 June 2022

Agent replied · 11 June 2024

Thank you for your review Vasil. We wish you all the best in your new home!

5/5

Google

She was perfect in sorting out new house! Thanks again

Scott · 15 September 2023

Agent replied · 11 June 2024

Thank you for your review!

5/5

Google

I've used Cumbrian properties twice now to sell my properties and if the need arises, I would use them again. Very efficient, professional service from valuation to completion. Thank you.

Laura · 10 June 2021

Agent replied · 11 June 2024

Laura, Thank you very much for your lovely review. We will pass your words onto Gemma and the sales team. We are glad we could help you achieve your sale! All the best :)

5/5

Facebook

Amazing service from Sue in the letting department! Want to thank her and the team for all their help and support. Would totally recommend to any one but just for lettings but for sales too!

Ashleigh · 5 February 2020

Agent replied · 11 June 2024

Thank you for your fantastic comments Ashleigh, Sue and the team wish you all the best in your new home!

5/5

Facebook

We have been using Cumbrian Properties to rent out our family home for 10 years. All our dealings with Dave and Maria have been helpful and efficient. As we live overseas, it is reassuring to have agents that can liaise with our tenants and take care of any checks and repairs that are needed. Highly recommended.

Claire · 28 April 2022

1/5

Google

EVERY ad says No Pets! Seriously, people! I bet all of you have pets in your cosy homes, but God forbid to allow us plebs to enjoy them too! Shame on you!

Anonymous · 10 April 2024

5/5

Google

Susan, Jodi, and the team are excellent. I have dealt with them in the past, and the team has never let me down.

Myfanwy · 10 June 2022

Agent replied · 11 June 2024

Thank you for your review Myfanwy. We wish you all the best in your new home!

5/5

Google

We have used Cumbrian Properties for many years to let out our properties and have received excellent service.

Linda · 19 November 2024

5/5

Google

I would be lost without Cumbrian Properties, as they handle all of the management details of my rented properties. They have looked after my affairs for 14 years and I cannot fault their excellent service.

Sandra · 13 June 2019

Agent replied · 11 June 2024

Hi Sandra, Many thanks for the great review! We are pleased that we have continued to provide you a faultless service over the past 14 years. All the best

5/5

Google

The team here are very easy to deal with and provide prompt and useful information on properties. A great service all round

Kay · 10 June 2022

Agent replied · 11 June 2024

Thank you for your 5* review.

5/5

Google

I have been renting with Cumbrian Properties since 2013. Definitely the cheapest lettings out there, great staff and very professional what more could you ask for.PositiveResponsiveness, Professionalism, Value

Jarmila · 10 June 2021

Agent replied · 11 June 2024

Thank you for your 5* review Jarmila!

5/5

Google

Highly recommend, extremely friendly and helpful team, would definitely use again.

Rory · 10 June 2023

Agent replied · 11 June 2024

Thank you for your 5* review.

5/5

Google

At Cumbrian Properties you will find friendly people, ready to help, that knows how to put a smile on your face.

Alin · 10 June 2022

Agent replied · 11 June 2024

Thank you for your kind words Alin! We wish you all the best in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cumbrian Properties's Google reviews

Questions about Cumbrian Properties Carlisle

Has Cumbrian Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Cumbrian Properties, Carlisle won Platinum.

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