Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDetailed Care and Customer Service
Adam, Melanie, and Kate did their best to answer our many questions. We felt supported throughout the bidding process and couldn’t be happier with the result. You must weigh all of the benefits and risks when bidding on a property, but you can trust that Auction House Sussex will treat each property with the care it deserves.
Aubree · 18 November 2024
Agent replied · 27 December 2024
Hi Aubree, it's great to hear that you had such a good experience of auction with Adam, Melanie and Kate in the Sussex team. Thanks for taking the time to leave a review! Best, Auction House
★★★★★ 5/5
TrustpilotGary was very helpful and kept me well…
Gary was very helpful and kept me well informed of the process
Jayne · 3 October 2024
Agent replied · 25 October 2024
Hi Jayne, it's great to hear you were well informed throughout the process! Best, Auction House
★★★★★ 5/5
TrustpilotClear process easy to navigate
Jo · 13 May 2026
Agent replied · 8 June 2026
Hi Jo, thank you for your five-star review! We are so pleased to hear Molly and Philippa were so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotHelpful, responsive and professional
Helen was very helpful and responsive in dealing my purchase of a property through Auction House. Was a pleasure to deal with somebody so professional.
Jamie · 5 February 2024
Agent replied · 24 August 2024
Thank you Jamie P for your review of Helen & Auction House. We are so pleased to hear you found Helen to be very helpful and responsive throughout the process. We look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotVery helpful throughout the process
Very helpful throughout the process. Kept informed at all times. Despite getting the legal pack late from my Solicitors made every effort to ensure that everything was still ready to proceed.
Cliff · 17 September 2023
Agent replied · 29 October 2023
Hi Cliff, thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotGreat team
Great team - highly recommend
Ross · 12 May 2026
Agent replied · 8 June 2026
Hi Ross, thank you very much for your five-star review! Best, Auction House
★★★★★ 4/5
TrustpilotA success story
After a considerable period of frustration going through the conventional sales route, and not receiving decent offers, we contacted Auction House for help, knowing little about auctions. we were helped and advised by Briony Grimshaw, who was very helpful, and kept us fully informed right upto auction day.We really should have gone down this route much earlier, and we ended up with a sale and at a price that we had not expexted.Well done AHWY
Richard · 13 December 2023
Agent replied · 24 August 2024
Hi Richard, thank you for your feedback. It's great to hear that you had such a positive experience with the Auction House West Yorkshire team. All the best - Sam
★★★★★ 5/5
TrustpilotExcellent service from Auction House
The service we received from Auction House was superb from the first meeting through to the sale of our house. Mark was extremely pleasant to deal with and Jenny was wonderful, providing compassionate support throughout the viewing and auction process, while also always putting our wishes first. We could not have received better support from Jenny and we were delighted to have her as our liaison and representative. I cannot praise Jenny and the Auction House highly enough and would not hesitate to recommend their services to others.
BB · 3 November 2021
★★★★★ 5/5
TrustpilotThis was a new experience for me - many thanks for being so helpful throughout the process.
This was a new experience for me and one with a particular context and so potentially quite a stressful experience. However, throughout I felt supported with some very clear guidance, featuring an excellent combination of professionalism and friendliness from all those with whom I dealt at auction house southwest. All of my questions were answered very promptly and clearly, meaning that I felt confident when bidding at the auction that I was as well informed as possible, both about the overall process and the details of the particular lot involved. Very many thanks.
Mark · 30 July 2023
Agent replied · 29 October 2023
HI Mark. Thank you for such lovely feedback, I'll be sure to pass on your thanks to the South West team. All the best - Sam
★★★★★ 5/5
TrustpilotGreat service!
I recently made an auction purchase and had a fantastic experience. Gary and the team were incredibly helpful throughout the process, providing friendly and efficient assistance. Highly recommend!
Matthew · 8 November 2023
Agent replied · 24 August 2024
Hi Matthew, thank you for your great feedback. We're so pleased you had a fantastic experience with the East Anglia team. All the best - Sam
★★★★★ 5/5
TrustpilotEasy to use.
Easy to use.Anyone can easily use online auction house website. Everything is under one umbrella. Which is really helpful for everyone.
Md · 6 April 2024
Agent replied · 24 August 2024
Thank you for your review of Auction house, we are so pleased to hear you found the process easy to use. All the best - Lauren
★★★★★ 5/5
TrustpilotAll made very easy
All made very easy, no stress
David · 14 December 2024
Agent replied · 27 December 2024
Hi David, great to hear the auction process was made easy for you! Best, Auction House
★★★★★ 5/5
TrustpilotSit back and watch your property sell.
Approaching retirement age, I decided to sell my properties in the north-east, as managing them was becoming more and more difficult for me.Not wanting to nurse possible purchasers through the sales process, and to be let down several weeks down the line, I was introduced to Auction House North East. I admit to being extremely apprehensive prior to meeting the team, however, one of the guys came out to my property to discuss the process and to put my mind at ease.Four weeks after the auction, I had cash in the bank and was amazed at the customer service. I would not hesitate in using this straight forward talking and very proactive company again.
Derek · 20 July 2023
Agent replied · 29 October 2023
Hi Derek. Thank you so much for your kind feedback. We're very pleased to hear you were happy with the service you received. All the best - Sam
★★★★★ 5/5
TrustpilotGood advice, helpful and efficient
Robert and his team were very helpful to us with advice on how to approach the auction. They completed their work for us in a timely and efficient manner and we were pleased to achieve a sale in the centre of their estimated range.
Bill · 9 May 2022
Agent replied · 29 October 2023
Hi Bill, thank you for your review. Great to hear that the East Anglia team were able to guide you through the auction process and achieve a sale for you. Abi
★★★★★ 5/5
TrustpilotGreat response
Great response , a difficult process made easy by the team , especially Helen at Norwich branch
Ann · 15 June 2024
Agent replied · 29 October 2023
Hi Ann. Thank you for your great feedback, we'll be sure to pass this on to the West Yorkshire team too. All the best - Sam
★★★★★ 5/5
TrustpilotA positive experience with Auction House Northeast
The team at Auction House Northeast have been fantastic. It is due to unfortunate circumstances that our family property was being sold. Having considered options of conventional selling, this firm came highly recommended by the estate agent that I had made contact with.Auction House Northeast have made the entire process as easy and streamlined as possible. They have kept me up to date with all the relevant information and assisted me in ensuring all the elements were in place ready for the property sale.The team were empathetic and understanding throughout. With particular recognition to Andy and Catherine who have been brilliant. Auction House Northeast are professional, friendly and enthusiastic. Their attitude also helped to make the process of selling a property at auction a positive one, despite the difficult circumstances surrounding the reasons for the sale.With many thanks to all at Auction House Northeast.
Mary · 14 July 2023
Agent replied · 29 October 2023
Thank you for your kind words and feedback. We're very pleased to hear you were happy with the service you received. We will ensure this is passed on to the Auction House Northeast team too. All the best - Sarah
★★★★★ 5/5
TrustpilotI’ve had such an amazing experience with Auction House
I’ve had such an amazing experience with auction house. I am a first time buyer and never been to an auction before. But from my initial enquiry to getting the keys everything went so smoothly.Mark was so helpful and answered all my questions and made me feel completely at ease. He was also very accommodating when I needed some help we with something and has gone out of his way to help me through the process. I am over the moon with my first auction experience and getting my dream property. Thank you for everything.
Rebecca · 26 August 2021
★★★★★ 5/5
TrustpilotOlivia was brilliant…With us from…
Olivia was brilliant…With us from beginning to end..Very helpful and pleasant.:We had every faith in her..Would definitely recommend to anyone who wants to go down the auction route
Samantha · 14 October 2023
Agent replied · 29 October 2023
Hi Samantha, thank you for your great feedback. We'll be sure to pass this onto Olivia too. All the best - Sam
★★★★★ 5/5
TrustpilotCallum was really helpful to a first…
Callum was really helpful to a first time auction buyer. The process has been a happy one from start to end, thank you
Brian · 5 February 2024
Agent replied · 24 August 2024
Thank you for your review of Callum & Auction House. We are so pleased to hear you found Callum to be really helpful throughout the process. We look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotAuction House Sussex & Hampshire were…
Auction House Sussex & Hampshire were great with exceptional customer service, especially Melanie. Thank you so much, I would certainly use again.
Alastair · 22 February 2024
Agent replied · 24 August 2024
HI Alastair, thank you for your kind feedback. We're so pleased you had such a great experience with Melanie and the Auction House Sussex & Hampshire team. All the best - Sam
★★★★★ 5/5
TrustpilotGreat company
Hannah has been great from start to finish, always available to answer any questions and professional
Howun · 18 June 2024
Agent replied · 24 August 2024
Thank you for your review of Hannah and Auction Hous; we are so pleased to hear you found Hannah to be great from start to finish. All the best - Lauren
★★★★★ 5/5
TrustpilotExtremely efficient and friendly…
Extremely efficient and friendly service. Nothing seemed to much trouble. Would definitely recomend.
Denise · 19 February 2026
Agent replied · 24 February 2026
Thank you for this great five-star review! We're so glad that you found our service to be efficient and friendly. Kind regards, Auction House
★★★★★ 5/5
TrustpilotThe whole process from viewing the…
The whole process from viewing the property to bidding at the auction via the telephone with Helen was excellent. The after sale team were efficient and informative.Would definitely buy at auction again.
Jason · 17 June 2023
Agent replied · 29 October 2023
Hello Jason, thank you for your review as a buyer. We look forward to welcoming you back in the future! All the best - Abi
★★★★★ 5/5
TrustpilotBrilliant service and communication
Hannah Turner has been brilliant and provided perfect assistance and communicated effectively. All her help is appreciated.
Maiwand · 23 May 2024
Agent replied · 24 August 2024
Thank you, for your review of Hannah & Auction House. We are so pleased to hear you received Hannah's brilliant service and communication. All the best - Lauren
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