Every review we hold for the Cardigan office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe finally got here! Everyone we spoke with at West Wales were polite and more than happy to assist us. A special shout out to Lakshmi and Kate. It was a long annoying process due to solicitors but Kate’s tenacity was incredible and did so much chasing on our behalf and Kate and Lakshmi kept us informed. I would not hesitate to recommend them to anyone buying or selling a property.
Catherine · 14 November 2025
Agent replied · 14 April 2026
Many thanks for the wonderful review - all the best in your new home!
★★★★★ 5/5
GoogleWe completed last week on the house we have been searching for four nearly 4 years! Lakshmi made the process as painless as possible and kept us in the loop at all times. Even when things got heated towards the end, she did her best to manage everyone in the chain and help us get over the line rather sooner than expected due to pressure from further up the chain. I wouldn't hesitate to recommend West Wales Properties.
OC · 14 January 2026
★★★★★ 5/5
GoogleCardigan Office specifically, have Lakshmi Wynter who works tirelessly & relentlessly to professionally manage the rough & tumble elements of the residential property business.
Having worked for a firm of chartered surveyors myself, Lakshmi has taken it upon herself to interrogate, counter & pre-empt, A charming trouble shooter then with all the stoicism necessary to triumph in an industry where such individuals are rare indeed,
I got to know much more of my seller & we agree Lakshmi is a thoroughly trustworthy dependable asset. A pleasure to deal with.
Driva22 · 27 July 2024
Agent replied · 24 August 2024
Thank you so much for your wonderful review - Lakshmi is thrilled with your comments!
★★★★★ 5/5
GoogleFound my dream house via Lakshmi who was an absolute pleasure to deal with from start to finish. Professional, efficient and friendly, she clearly knows the market well and held my hand throughout, making my house purchase a seamless process. She went above and beyond and put me in touch with local professionals, with a follow up call to see how I had settled in. Thank you Lakshmi and keep up the great work!
Alison · 26 May 2024
Agent replied · 24 August 2024
Thank you so much for taking the time to review ourselves and Lakshmi in particular!
★★★★★ 5/5
GoogleFound my dream house via Lakshmi who was an absolute pleasure to deal with from start to finish. Professional, efficient and friendly, she clearly knows the market well and held my hand throughout, making my house purchase a seamless process. She went above and beyond and put me in touch with local professionals, with a follow up call to see how I had settled in. Thank you Lakshmi and keep up the great work!
Alison · 25 May 2024
Agent replied · 22 October 2024
Thank you so much for taking the time to review ourselves and Lakshmi in particular!
★★★★★ 5/5
GoogleThe whole team at the Cardigan branch were unfailingly helpful and supportive to successfully complete a complicated sale. I cannot fault any aspect of their service, with particular thanks to Lakshmi and Angharad.
Hilary · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for the review
★★★★★ 5/5
GoogleWe have just moved into our new home bought through West Wales Properties Cardigan and cannot recommend Lakshmi Wynter there enough. She was always so helpful and understanding and we felt truly looked after. Lakshmi would always answer or return our calls, often after office hours too, nothing was too much trouble. Even on the day of the move she was there waiting with the key to welcome us at the house as we had arrived so late. She made the whole buying process quite seamless. Lakshmi has an extensive and detailed knowledge of the area and always communicated sensitively and thoughtfully with all parties. In comparison to other estate agents we have come across and had dealings with this past year she really has been outstanding. We cannot thank her enough for all her support and really going above and beyond.
Julie · 27 October 2023
Agent replied · 26 November 2023
Many thanks for your fabulous review of our Cardigan office - we have passed your comments to the team and Lakshmi in particular. Good luck with your new home!
★★★★★ 5/5
GoogleTrying to sell a large, well-loved family home is difficult, a house where a large family was raised is always fraught with mixed emotions when preparing to let go. Our complicated personal circumstances were always treated sensitively and with respect by the West Wales Properties during the marketing and selling process. Particular thanks to Lynda Griffiths for her professionalism and patience - as well as her sincere and friendly approach to all interactions. Thanks a million to you all!
Linda · 5 November 2023
Agent replied · 1 January 2024
Thank you so much for your review - Lynda and Lakshmi are thrilled with your comments.
★★★★★ 5/5
GoogleExtremely professional, friendly, helpful and tenacious agents - Lakshmi was absolutely fantastic at keeping in touch with progress despite multiple obstacles - always with a sense of perspective and humour. I couldn't have wished for a better experience- thank you
Rachael · 14 June 2025
Agent replied · 14 April 2026
Thank you :-)
★★★★★ 5/5
GoogleI highly recommend Lakshmi and Angharad at West Wales Properties - my only regret is not having placed our property on the market with WWP immediately. We went with a different estate agent initially and changed to WWP after a year with …
Rebecca · 14 April 2025
Agent replied · 22 October 2024
Thank you for your review - we are pleased that you were pleased with our service, communication is so important. We've passed your comments to Lakshmi and Angharad. :-)
★★★★★ 5/5
GoogleWould like to thank the team headed by Lakshmi and Angharad at West Wales Properties for their huge support during the stressful period of selling and moving house.
This was not an easy time with lots of starts, stops and frustrations. Having both Lakshmi and Angharad at the helm truly kept our boat afloat.
Their communication was paramount and professional.
Their ability to provide information was invaluable. It's so important to be informed and kept up to date in these situations. They reassured us right through to completion.
So thanks so much the support, it was invaluable.
Stephen · 6 August 2025
Agent replied · 14 April 2026
Thank you for your kind words
★★★★★ 5/5
GoogleWe recently sold our property through West Wales Properties Cardigan, we were supported and informed all the way through the process, the photos and virtual tour were better than we had experienced with other agents. Lakshmi was …
Diana · 14 April 2025
Agent replied · 11 January 2025
Thank you for taking the time to review Lakshmi and our services. :-)
★★★★★ 5/5
GoogleRecently sold my house with West Wales property cardigan and I must say they went above and beyond with there help every step of the way , great communication with updates and quires will highly recommed big thanks to Lakshmi Wynte and Angharad Shears 👍 …
Thomas · 18 October 2024
Agent replied · 22 October 2024
Thank you for your lovely review - communication is really important to us. :-)
★★★★★ 5/5
GoogleWe selected West Wales Properties having spoken and researched 3 estate agents. The sales negotiator Lakshmi was very knowledgeable and professional and was head and shoulders above her competitors.We received outstanding support from Lakshmi and her team and we always knew that Lakshmi had our best interest at heart. I would have no reservations in recommending West Wales Properties. Outstanding
Kevin · 12 November 2023
Agent replied · 1 January 2024
Thank you so much for your wonderful review :-) We are delighted you are so pleased with our cardigan team.
★★★★★ 5/5
GoogleI have also just completed the purchase of a house using West Wales Properties (WWP). Like other clients, I have been delighted with the service provided throughout by WWP, and particularly by Angharad Shears who oversaw my entire purchase process. Angharad was always very diligent in gaining rapid responses to queries, and ensuring good process progress. Very highly recommended.
Colin · 5 November 2023
Agent replied · 1 January 2024
Thank you so much for your review - we couldn't agree more that Angharad is a star!
★★★★★ 5/5
GoogleWest Wales Properties (Cardigan branch) have been terrific throughout. Lakshmi told us right at the beginning that she'd be able to sell our house for us and she was true to her word, thank you for that. Thanks also to Angharad for all the hard work once the sale was agreed. West Wales Properties were with us, giving help and support, even on the day of the move. Thank you very much.
Alison · 29 April 2025
Agent replied · 14 April 2026
Thank you for your review
★★★★★ 1/5
GoogleBE WARNED. If you're considering buying through West Wales Properties you should seriously consider your options. We've just had a terrible experience. We've seen information withheld, emails ignored, detailed structural issues on a survey denied and ignored and despite our best efforts to communicate and do a fair deal, we've been dismissed and the property in question, Bronhawen in Pontgarreg near Llangrannog has gone back on the market despite it's structural defects, it's serious damp issues, it's broken roof and it's need for modernisation. We've been particularly frustrated and offended by the lack of effort from Lakshmi. If you're considering this agency or this property and would like access to our full survey, it will be going live in local property groups on social media and on it's own dedicated website. We're now £3K down and this property is still being marketed without any sign of our survey findings being published by the agent or even acknowledged by way of price reduction from the vendor. Shameful practice. Do better.
Wayne · 14 December 2025
★★★★★ 5/5
GoogleHuge thank you to all the sale's team at West Wales Properties. Their combined diligent approach throughout the sale of my holiday lodge resulted in a quick and smooth process. Lakshmi Wynter and the team maintained consistent helpful and supportive dialogue with all parties throughout the process and i would strongly recommend them to any potential client whether selling or buying.
Nick · 8 April 2023
Agent replied · 7 July 2023
Thanks for your review, we have passed your feedback to our Cardigan branch :-)
★★★★★ 2/5
GoogleInformation was slow or unforthcoming. The house we were interested in, after a first visit, was taken off the market but this was not conveyed to us. The person we spoke with to arrange the second viewing seemed surprised that we did not know it was unavailable.
The house we eventually bought was the last place we saw out of desperation. The photos on the website were out of date and did not do the property justice - truly we only requested a viewing because we had to book accommodation in the area and the house viewing made up numbers.
Information given by us was not immediately forwarded to the vendor. There was a 2 week delay because of this. Had the vendor not provided us with her phone number when we viewed the first time this delay would have been greater.
Neither party received the best service.
The For Sale board for both the house we bought and the property which was taken off the market are still in place.
Bob · 8 July 2019
Agent replied · 7 July 2023
Dear Mr Nightingale
We are so very sorry that you felt let down by the service we provided you on your recent purchase. We pride ourselves on giving outstanding customer service and were bitterly disappointed to read your review and learn that you felt that we had not done this in your case.
Once again please accept our sincere apologies for your recent experience with us, and we hope you and your family are very happy in your new home.
Many thanks
Tania and the team
★★★★★ 5/5
GoogleExcellent service . Lynda went the extra Mile to ensure a very smooth and quick purchase . We would definitely use them again . Sarah Snell
Sarah · 15 January 2025
Agent replied · 11 January 2025
We are delighted to hear that Lynda went the extra mile for you - good luck in your new home.
★★★★★ 5/5
GoogleI am so glad I chose to use West Wales Properties. It was a difficult decision for me to make initially regarding the sale of my property in Tresaith. Both Tania and Helen were very understanding and took into account my feelings throughout the whole process. I did think that as I was living on the other side of the world that this transaction could have been a lengthy process, however I was wrong. With the help and use of a simple app I was able to chat to Helen outside of UK working hours and for this I was very grateful. Thank you both again for making the whole process run smoothly and pain free.
Karen · 8 July 2018
Agent replied · 7 July 2023
Hi Karen. Thank you so much for your review. We are so pleased to hear you were happy with the service we provided. It was an absolute pleasure selling your property in Tresaith for you. We wish you all the very best.
★★★★★ 5/5
GoogleI want to say how much I appreciate the hard work you all put together to make sure I got myself a home. Helen and her team know how to make sure things are done to get things moving. At the end of the day we just want to move house. They understood all my needs and made sure everything was done promptly so that I got into my house as quickly as possible. Thank you so much ladies, its nice to have a home, I know when I came into your office you were so helpful, and if ever there was a problem you would be right there sorting it out. Taking the stress out of moving. So a big THANKS to all of you.
Rose · 8 July 2018
Agent replied · 7 July 2023
Thank you so much for your review, we are so please you were happy with the service we provided. It was our absolute pleasure helping you find your new home and getting you in there quickly. We wish you all the very best. Many thanks Helen and Tania.
★★★★★ 5/5
GoogleA very big thank you to Helen and the team at West Wales Propertes Cardigan office. Excellent service right from day one. The girls were very much on the ball and kept me informed all the way. I would thoroughly recommend anyone looking to purchase in the West Wales area to contact West Wales Properties as I really cannot fault them. I felt as if I was their only customer. Nothing too much trouble. I dont plan to move again but if I do....I'll be back!
Mary · 8 July 2018
Agent replied · 7 July 2023
Hi Mary, Thank you so much for your review, it was an absolute pleasure helping you find your home, we wish you all the very best for the future. Many thanks from all of us in the Cardigan office.
★★★★★ 5/5
GoogleHighest praise for Tania and the team - superb service! We had previously tried to sell our lovely house with the franchise who were 'attached' to West Wales properties - no success for 2 years. Thankfully the original West Wales properties took back control and within a couple of months our property was sold. Throughout this time we were constantly updated with friendly and informative phone calls and emails. Success! the house was sold and the whole process has gone smoothly. Heartfelt thanks to the whole team and best wishes for the future.
Lisa · 8 July 2017
Agent replied · 7 July 2023
Dear Mrs Richards. Thank you very much for your message. It was an absolute pleasure dealing with you both and selling your property for you. We are very pleased we were able to turn it around so quickly for you and that you are very happy with the service we provided. Thank you again and best wishes to you both.
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