1/5
TrustpilotDeeply Disappointing Experience
Deeply Disappointing Experience, Would Not Recommend
Trusted Agent profile · Cardigan
John Francis Cardigan reviews
★★★★★
164 reviews across 2 platforms
20, High Street, Cardigan, SA43 1JJ
John Francis's office in Cardigan, at 20, is rated 3.4 out of 5 across 164 reviews on two platforms, including 74 Google reviews rated 4.6.
Reviews
Every review we hold for the Cardigan office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleSaw Rhys Young for adivce about a mortgage. He was extremely friendly and helpful and great at explaining things. Would definitely recommend going to him!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThe team was pro active in keeping us up dated with the progress through the entire sales process. Rhian and Luke very much so.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Thanks for the great 5* review! Best wishes, Lucy, Customer Relations.
2/5
TrustpilotChris Martin -Swansea
To whom it may concern,
5/5
GoogleThe estate agent I was assigned was fantastic at John Francis Estate Agents. Wouldn't recommend anybody else. I owe him a big thank you!
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotWhy would you use These??
Absolutely useless, from viewing to further correspondence. Totally disinterested during walk around of the property, no follow up call’s or progress updates. They have been like this for years and why people still use their overpriced services is beyond me? AVOID
1/5
TrustpilotDo not rent from this company.
I wouldn’t even give these a 1 star if I had the option.
5/5
GoogleI have bought and sold three properties with John Francis and have found them to be polite, efficient and com.petentPositiveProfessionalism
Agent replied · 21 June 2024
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service, Efficient and friendly staff kept us fully informed from under offer to completion of sale.PositiveProfessionalism
Agent replied · 21 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe greatly appreciate the amount of effort the Cardigan office put into the sale of our cottage. Thoroughly recommend John Francis - Cardigan.
Agent replied · 21 June 2024
Thank you C C for your glowing recommendation and 5* review. Kind regards, Scott.
1/5
TrustpilotLong Francis or should I say Con…
Long Francis or should I say Con Francis...
5/5
GooglePrompt and accurate valuation, superb customer service and great communication! All for a very reasonable fee.
Agent replied · 21 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleA great team. Handy with help, dealing with a lousy solicitor, on the ball. Thanks guys.
Agent replied · 21 June 2024
Thank you for your 5* review! Best wishes, Scott
5/5
GoogleVery helpful. In arranging viewing. And giving additional information we required.
Agent replied · 21 June 2024
Thank you for your 5* review!
4/5
TrustpilotIt was a good experience transacting…
It was a good experience transacting with staff of John Francis ( Walter Road Swansea ), they were really helpful in our property purchase process and highly professional.
1/5
TrustpilotShocking.
Shocking.Quite simply do not go anywhere near them. You will pay them a lot of money for a terrible service.There are lots of estate agents out there, use someone else.We sold our house but Francis' made a very stressful time so much worse.
1/5
TrustpilotCan they get any worse?
I contacted John Francis with my complaint. Guess what happened? ABSOLUTELY NOTHING!
5/5
GoogleVery efficient and professional service
Agent replied · 21 June 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Lucy.
1/5
TrustpilotVery unprofessional and and extended…
Very unprofessional and and extended bad service all together
3/5
GoogleI was able to use it well and see what I wanted to.
1/5
TrustpilotI’m disgusted 🤢
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
4/5
GoogleExcellent service, thank you...
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Francis Cardigan
How many reviews does John Francis Cardigan have?
John Francis's Cardigan office has 164 reviews across two platforms: 74 on Google, 90 on Trustpilot (across the whole business).
What is John Francis Cardigan's rating?
John Francis Cardigan is rated 3.4 out of 5 across all 164 reviews, and 4.6 out of 5 on Google from 74 reviews.
Where is John Francis's Cardigan office?
John Francis Cardigan, 20, High Street, Cardigan, SA43 1JJ.
