5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
Trusted Agent profile · Cardiff
Taylors Estate Agents Cardiff reviews
★★★★★
408 reviews across 2 platforms
82 Albany Road, Roath, Cardiff, CF24 3RS
Taylors Estate Agents's office in Cardiff, at 82 Albany Road, is rated 4.0 out of 5 across 408 reviews on two platforms, including 279 Google reviews rated 4.7.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleTaylors was lovely and attentive. Thank you very much!
Agent replied · 17 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotThe worst conveyancing experience of my…
The worst conveyancing experience of my life thanks to Taylors Estate Agent, Bridge Street, Northampton, they epitomize all that is stereotypically bad about estate agents, do yourself a favour and never view, buy, sell or let a property from these aggressive wide boys.
4/5
GoogleGreat letting service from start to finish. Good communication and speedy tenant find within 3 weeks led by Jack Mitchell, letting Manager
Agent replied · 17 June 2024
Hi Balaji Thank you for leaving this review. I am delighted to hear that Jack managed to find a tenant so quickly for you. Thank you for the 5 stars as well! Kind regards, Chris
5/5
GoogleAbsolutely brilliant I can't thank them enough.
Agent replied · 17 June 2024
Thank you for your great 5* review.
1/5
GoogleThey do not responsible to their clients. we rent a house last year...
Agent replied · 17 June 2024
We are sorry you were not happy with the service provided by us please contact us at review@countrywide.co.uk if you wish to discuss this further. Kind wishes, Lucy, Customer Relations
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
GoogleCalled there today, what a welcome fantastic, great people with a brilliant attitude well done
Agent replied · 17 June 2024
Thank you for your glowing 5* review of our local team. Best wishes, Scott
5/5
GoogleThanks to Taylors for founding our new home! They are very helpful, quick and reliable letting agency.
Agent replied · 17 June 2024
Hi Eva Thank you very much for this review and the 5* rating! great to hear that the team were quick and helpful with find you a new home! Kind regards, Jake
5/5
GoogleAn excellent team, communicative and helpful. My property sold within six weeks of listing.
Agent replied · 17 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy.
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
GoogleJack and Taylor are brilliant - would highly recommend using Taylors' services to anyone!
Agent replied · 17 June 2024
Thanks Ellie, its great to see that the Taylors team at the Roath branch were once again able to provide their proven 5 star service. Many thanks, Sarah.
5/5
GoogleWe found Taylor’s in Roath incredibly helpful and efficient when selling our house. They kept in contact with us every step of the way and always tried to get things moving as quickly as possible for us. Highly recommend!
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
1/5
GoogleDislike the way they cold call for business.
Agent replied · 17 June 2024
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, this is not something we advocate, if you would like to discuss this in further detail please contact review@countrywide.co.uk. Many Thanks.
5/5
GoogleFantastic customer service, would highly recommend
Agent replied · 17 June 2024
Thank you for your brilliant 5 star review of Taylors in Roath and your kind recommendation. Best wishes, Scott.
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
1/5
TrustpilotDeposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
1/5
TrustpilotTaylor’s in Abbeydale are the Worst…
Taylor’s in Abbeydale are the Worst Estate Agents ever! Extortionate fees and terrible customer service! Totally lied to me constantly!
1/5
TrustpilotShoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
1/5
TrustpilotTaylor’s Stevenage
5/5
GoogleRating only, no written review.
Agent replied · 24 December 2025
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Taylors Estate Agents Cardiff
How many reviews does Taylors Estate Agents Cardiff have?
Taylors Estate Agents's Cardiff office has 408 reviews across two platforms: 279 on Google, 129 on Trustpilot (across the whole business).
What is Taylors Estate Agents Cardiff's rating?
Taylors Estate Agents Cardiff is rated 4.0 out of 5 across all 408 reviews, and 4.7 out of 5 on Google from 279 reviews.
Where is Taylors Estate Agents's Cardiff office?
Taylors Estate Agents Cardiff, 82 Albany Road, Roath, Cardiff, CF24 3RS.
