Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just sold our home with Online Agent and would absolutely recommend them. Great service and excellent communication throughout the whole process. Richard and Nick did a great job with the open day and viewings and provided a superb service from offer acceptance to completion and made sure the sale continued to progress through to completion. Thanks and good luck for the future to you and your team.
Jamie · 25 August 2022
★★★★★ 5/5
FacebookI found the service given by both Nick and Richard to be of the highest order and their marketing strategy excellent. Not only do they know Cardiff extremely well but have plenty of contacts in the right places. They provide more value for money than their competitors.Thanks for the service Guys!
John · 2 October 2019
Agent replied · 22 December 2025
Good afternoon John, thank you so much for your kind words. It was a pleasure to act for you. Wishing you all the very best.
★★★★★ 5/5
GoogleExcellent service from Nia from start to finish. A fabulous communicator and a genuinely warm, honest but also professional estate agent. She went the extra mile to help me secure my dream home. Thank you
Emma · 9 November 2024
★★★★★ 5/5
GoogleSold our house for more than asking price, in a timely fashion. More importantly than that, told my wife and I what they were going to do, when they are going to do it, and did it.
This is a characteristic in business that is unfortunately becoming less common. Keep up the good work.
Thank you.
Sam · 29 September 2023
★★★★★ 5/5
GoogleWe found a fantastic property through Tathams and found Robert really helpful and efficient throughout the whole process - and he definitely went the extra mile for us when there were issues which could have threatened our exchange date. Very happy to recommend!
Lucy · 25 June 2024
★★★★★ 5/5
GoogleRichard's experience and professionalism was paramount to resolving issues quickly in a challenging chain. This was crucial to make our sale happen and give everyone the move they wanted. We were very pleased with the service from Tathams and would definitely recommend them.
Rich · 25 June 2024
★★★★★ 5/5
FacebookOAC acted for us on our sale and also were the selling agent for the property we purchased. Rich was very professional and made the whole process smooth and stress free. Highly recommended
John · 20 March 2019
★★★★★ 3/5
GoogleMade a booking to view a flat - correspondence was great and the viewing was excellent as the agent was very informative of the property
I liked the property and emailed the agent on the Monday to say that I just needed to confirm my mortgage offer and would get back to them later in the week with an offer- of which a prompt reply came back to say this was fine
Later in the week I emailed the agent and made an offer - to my dismay they came back to say that the property had been sold - I was rather disappointed. I felt the agent should of contacted me to say that they had received an offer out of common curtesy especially as I had emailed on the Monday to show my interest - but it’s something they never did.
Rob · 26 August 2019
★★★★★ 5/5
FacebookGreat service from start to finish . The open day was a great success and the purchaser was secured within 4 days . Particularly impressed with their local property knowledge . Would def use them again without a doubt . Thanks again online agent Cardiff . Well done Guys .
Donna · 24 February 2017
Agent replied · 22 May 2026
Time decides who you meet in life, your heart decides who you want in your life, and your behavior decides who stays in your life. I would truly appreciate it if you could visit my page and leave a prayer in the comment section or send me a message for our deployment. Thank you. As you send your prayers for us, your support and engagement mean a lot to us. Thank you for your understanding.
To honor your beauty, I give you a dozen red roses 🌹🌹🌹🌹🌹
★★★★★ 5/5
GoogleExcellent service received from both Rich and Catrin at Online Agents. They went above and beyond in my sale and answered any queries and concerns I had immediately and were always available, even when I was being a pain. They sold my property on the open day and achieved a lot more than I was expecting and anticipating for it. I would thoroughly recommend.
Shaunna · 25 August 2022
★★★★★ 5/5
GoogleI reluctantly had to ask Online Agent Cardiff to sell my 3 bed in Pontprennau. Circumstances dictated that I could no longer keep it and previous attempts with mortgage brokers proved difficult. Nick and Richard came around and were really complimentary of it which was lovely. We sat in the living room, with me telling them how much I didn’t actually want to sell it but I had no option. They both looked at each other and told me to speak with Joe, their mortgage broker friend. He was young and enthusiastic and they said I shouldn’t give up on remortgaging until I’d spoken to him. Rich arranged for Joe to call the next day, and the long and short of it is that I’m now writing this from the same living room of my recently remortaged property (and one which is now at a great rate!)
You may think this should be a review of Joe, (who I’d also highly recommend!) but in actual fact I want to commend Rich and Nick for seeing beyond lining their own pockets with a guaranteed sale and for recognising that I really didn’t want to sell it. They did all they could to keep me in my property and for that I will be forever grateful!
I’ve also asked them to let and manage another property too and they’ve done a great job there as well. It’s always a good sign of property management when you’ve never met nor needed to speak directly with your tenants.
Kat · 26 August 2018
★★★★★ 5/5
FacebookCouldn't have asked for a better experience buying my first flat - Nick and Richard were beyond helpful and made everything so easy! I would recommend them to anyone in a heartbeat.
Laura · 19 October 2017
★★★★★ 5/5
GoogleOnline Agent Cardiff, are a fantastic company to sell with, we were assigned Richard Tatham who contacted us and has always been available to be contacted throughout the selling experience. He was also available to be called after the normal working hours.
Any help or guidance we needed was readily available. No question was too much for them and they always had my best interest at heart. The selling process did take longer than expected but this was NOT down to Online Agent. They did everything in their power to speed up the time delays and this was much appreciated.
In short Richard Tatham gets 5/5 stars, for being there when we needed him, with Online Agent Cardiff also getting 5/5 stars.
Jonathan · 26 August 2017
★★★★★ 5/5
GoogleWe had a fantastic experience with Tathams during out recent house move. The whole team are friendly and professional and couldn't have been more attentive. Thanks Tathams Team!
Joanna · 16 October 2024
★★★★★ 5/5
GoogleRich was very much helpful. Everything's done in fast pace. very much flexible. Available when ever required in terms of viewing the properties. Quite friendly.
Vimal · 26 August 2019
★★★★★ 5/5
GoogleHighly recommended! Entire process from viewing to completion was seamless and contact free. Always on hand for queries that I had. They are a true online agent with a very efficient and high quality approach. Property each time when viewed was clean and after purchase was even cleaner so great job so no C-19 anxieties at all. I cannot express the efficiency of the end to end process. Great job
MFG · 25 August 2020
★★★★★ 5/5
FacebookI used online agent to buy a flat and couldn't recommend anyone better than Richard and Nick. They made the process very easy and dealt with problems quickly when they occurred. They were very professional and thought of everything in much detail even to giving me contact details of contractors in the area. I would definitely recommend them to any friends or colleagues looking for an estate agent to use! Many thanks both.
Sarah · 19 June 2017
★★★★★ 5/5
GoogleExcellent communication from Richard all along, quick to answer queries and was helpful throughout our house purchase. Everybody that I encountered in this company were both professional and a pleasure to deal with. I would definitely recommend them and should we ever decide to move again I would be choosing them to sell my home.
Stephanie · 25 August 2022
★★★★★ 5/5
GoogleMy recent house purchase through Tathams was excellent: Rob and Nia both very approachable, down-to-earth and responsive, all I want from an EA.
Fionnuala · 9 October 2024
★★★★★ 5/5
GoogleRichard was always available to help and very accessible. He was constantly updating me and was in touch even on whatsapp
Gajanan · 26 August 2019
★★★★★ 5/5
GoogleCatrin was very useful throughout the process of buying our first house
Ben · 25 August 2021
★★★★★ 5/5
GoogleReally helpful and supportive throughout the whole process.
Susie · 26 March 2025
★★★★★ 5/5
FacebookRefreshing to find an estate agent that cares about their clients. Thanks Richard for your excellent service.
David · 29 June 2018
★★★★★ 5/5
GoogleAs a first time buyer, I recently purchased a property in the Heath area of Cardiff via Online Agent.
Richard facilitated viewing arrangements promptly and negotiations with the vendor were concluded in a timely manner. Responses to my queries were efficient and legal representative recommendations gratefully received.
I have no hesitation in recommending the professional services of Online Agent Cardiff.
David · 25 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.