Trusted Agent profile
★★★★★
186 reviews across 2 platforms
Tatham House, 491 Caerphilly Road, Rhiwbina, Cardiff CF14 4SN
Tathams's Cardiff office at Tatham House is rated 4.9 out of 5 across 186 reviews on two platforms, including 150 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
FacebookWe bought a flat through Online Agent, completing a few weeks ago. Rich was excellent throughout, very approachable, relaxed and friendly, whilst still being very professional and diligent and responding to all my questions quickly. He and Catrin made the whole experience much less stressful than from past experience and I wouldn't hesitate to buy or sell with them at the helm. Thanks again!
5/5
GoogleI first met Richard Tatham back in 2017 (AKA Online Agent Cardiff before they changed brand name to family name) when we were buying our first home and he was absolutely superb. Kept me updated at every stage of the buying process, answered all of my questions and nothing was too much trouble. Over the next years, I'd intermittently bother him with queries about the market and he came out and valued our house in 2020 but we decided it wasn't the right time to sell. Again, this was no worries, super laid back. Fast forward to Dec 2023, Richard valued the house again and we put it up for sale. We needed a quick sale as we'd found a new home we loved and wanted to get an offer in, so we were on short turnarounds for getting it listed. We had the photos and videography taken on the Tuesday, the property was listed by Thursday and we sold on Friday for above asking. Unbelievable! Tathams absolutely know their stuff, there is nothing more you could ask for. Approachable, professional, highly competent and competitively priced - 10/10 on all counts.
5/5
GoogleThe team at Tathams Estate Agents are absolutely outstanding. From start to finish, the whole experience was made easy and stress-free thanks to their professionalism, friendliness, and genuine care. Nia, Catrin and Lucy in particular were …
5/5
GoogleRichard and the Online Agent team have been an absolute pleasure to work with. An estate agent that thinks outside of the box and is prepared to push the boundaries when it comes to marketing is incredibly refreshing. We're looking forward to working with the team again in the near future. Key Home Staging
Thanks Emily our pleasure
5/5
GoogleWe used Tathams to sell our property and they made a stressful process seamless. They were very informative and constantly kept us up to date with everything that was going on. They were responsive to any questions we had and provided excellent advice. Would highly recommend Tathams- thank you all for everything!
5/5
Google⭐️⭐️⭐️⭐️⭐️ This was our second time selling with Tathams, and once again, they’ve been absolutely fantastic! The whole team is so friendly and always ready to help with …
5/5
GoogleAbsolutely incredible service! Can’t recommend Tathams highly enough, they’ve modernised the way the property system works! The communication was fantastic and the whole team were wonderful!
5/5
GoogleBrilliant service from start to finish. The whole team went above and beyond to support us with both the selling and buying process. Highly recommended!
5/5
GoogleI recently sold my house with Tatham’s. Delighted to say that we sold it for £30,000 over the asking price! And we had 7 bids over the asking price too. Richard in particular was so helpful. He was friendly, knowledgeable and extremely professional. Tathams is a very slick run estate agency. From their office, staff, signage and even social media, I cannot speak highly enough. Highly recommend!
5/5
GoogleA huge thank you to Rich & the rest of the team at OAC who were brilliant throughout the process of selling our home, as well as finding us our new home, which is exactly what we wanted! We couldn't recommend OAC enough and will be recommending to friends and family.
5/5
GoogleI recently sold our house with Online Agent Cardiff and can say the service provided by Richard was absolutely outstanding. He was always available to provide invaluable help and support throughout the whole process and I would wholeheartedly recommend their services to anyone.
5/5
GoogleIncredible estate agent, with full information provided as well as very knowledgable on the property, area and market! Answered questions before they were asked and made a note of one question we had to confirm with us later that day! Extremely kind and professional
5/5
GoogleGreat service from start to finish. Would highly recommend.
5/5
FacebookWas an absolute pleasure working with Richard at Online Agent Cardiff. Even though Richard was acting on my behalf he made the process of buying my first property a lot smoother, he was happy to help and chase his client or their solicitors when needed. Thanks a lot too Richard and his team, thoroughly recommend 👍🏻👍🏻
5/5
GoogleOAC have just sold my property, very professional and sold my property quickly. Osian was extremely helpful keeping my updated at all times, highly recommend.
5/5
FacebookTathams marketing stands out from the crowd. Just one day of viewings produced multiple offers. The team are a bright, bubbly bunch who guide the sale through to completion. Highly recommend!
5/5
GoogleWe bought a house a couple of months ago through online agent. Richard was fabulous, he supported us through the process so that everything was seamless. As a business, they are helpful, knowledgeable and were able to assist with all queries. I would not hesitate to use them again, 100% recommended!
5/5
GoogleA big thanks to Rich and Nick for securing our first buy to let property. Your persistent hard work and correspondence with the vendor made this possible as this was not a straight forward purchase. Again! thanks for being on top of your game and I wouldn't hesitate to do business in the future. Regards,
5/5
GoogleWe highly recommend Tathams, they have a great team, very professional, ready to help in any circumstances.
5/5
GoogleWhat a pleasure to purchase a property via Online Agent Cardiff - Richard is professionnal, responsive, helpful, and surrounds himself with most efficient teams and professionals, therefore it's been a worry-free process for me. Five stars!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe've just bought our first house with OAC and Rich made the whole experience seem easy and stress free. He was always responsive, helped explain everything to us and kept things moving throughout the process. Would recommend him and the team over and over again.
5/5
GoogleAbsolutely fabulous would highly recommend this estate agent, friendly with a personal touch, keep you informed and happy to support
5/5
GoogleRichard was absolutely fantastic for our purchase. We hit a few bumps in the road with the complexity of the purchase, but he was extremely responsive and made sure they were ironed out at speed. Thanks so much for your efforts!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAbsolute 5 Star! If you're looking to sell your house, look no further. Richard was helpful, informative and kept us up to day all the way through the process. We've heard horror stories regarding moving. Our experience was a dream. Well done OAC. Cracking company with a superb customer care ethos.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tathams's Cardiff office has 186 reviews across two platforms: 150 on Google, 36 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Tathams is rated 4.9 out of 5 across all 186 reviews, and 4.9 out of 5 on Google from 150 reviews, checked 9 October 2026.
Tathams, Tatham House, 491 Caerphilly Road, Rhiwbina, Cardiff CF14 4SN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.