5/5
10/10
Went to Harry Harper on Albany road and spoke to Sita. She was extremely helpful and pleasant to deal with. I was looking a small flat near city centre and near my uni and she found the perfect one!
Trusted Agent profile · Cardiff
★★★★★
216 reviews across 2 platforms
85 Cathays Terrace Cathays, Cardiff, CF24 4HT
Harry Harper Sales and Lettings's office in Cardiff, at 85 Cathays Terrace Cathays, is rated 4.4 out of 5 across 216 reviews on two platforms, including 185 Google reviews rated 4.4.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
10/10
Went to Harry Harper on Albany road and spoke to Sita. She was extremely helpful and pleasant to deal with. I was looking a small flat near city centre and near my uni and she found the perfect one!
5/5
Professional and approachable
I found Corrine Manning to be extremely professional and very approachable. She has a vast knowledge of the area, including local schools, doctors, transport etc. Corrine is approachable and always willing to go the extra mile. I thoroughly recommend.
5/5
Sita review
Sita was great over the phone and when came down to see here she told everything I need to know for the flat I take with Harry Happer as I would recommend my family and freinds.
5/5
Fantastic service received!
Blown away by the fact that I was able to view on a Sunday! I viewed the property with Benjamin who at the time of the viewing offered me her personal mobile number if I had any further questions which was a great touch. After offering on the property I was kept up to speed with how my offer was progressing throughout the negotiation process (there was another party also offering). Have just viewed the property a second time and we are really pleased with the property and the service we have received as buyers! Highly recommended!
5/5
I dealt with Sarah purchasing an investment property. Her knowledge and insight were fantastic and she always went above and beyond for me.PositiveQuality, Professionalism
5/5
Fantastic company and a great personal team, have been a tenant of Harry Harper's for 2 years and have never had any issues - great service, always quick to repair maintenance and very upfront about everything, cant fault them. Would recommend this agency to anyone looking to rent in Cardiff.
Dear Mr Davies, I would like to take this opportunity to thank you for taking the time to write such a positive review. It is always great to hear that you have had such a great experience. Wishing you all the best from all the team at Harry Harper. Kind Regards, Benjamin Churchill Managing Director
5/5
First tenancy is 6 months for all tenants and renewal fee seems a bit steep, but it was worth it. After multiple issues with my previous 2 letting agencies, I realised you get what you pay for. Maintenance issues were dealt with quickly, they trust tenants enough not to pop in every few months for inspections (like previous agencies) and just let you get on. When I go in the staff are all friendly and keen to sort out any queries asap. And even after being with them only 6 months (just renewed our tenancy, which you can choose 6 or 12 months) whenever I go into the office, the staff know who I am and remember queries I've made previously without having to pull up my account. All in all, I'm more than happy with Harry Harper, and hope to be with them as long as I'm renting.
5/5
First Class Service from professional, friendly staff
I was recommended Harry Harper by a friend, who was really pleased with the first class service they received when selling their property. Therefore, I contacted them to help me do the same and I was very pleased I did. The customer service was excellent, the staff there are very knowledgable and friendly and provide really professional advice. I was kept update on all the progress of the marketing and viewings and they managed to sell my property very quickly due to their accurate descriptions and professional photos of my property. I have recommended them to my family and friends and will continue to do so as they provide a great service.
5/5
Professional and attentive all the way!
I approached Harry Harper through recommendation and I would do exactly that to anyone who is considering selling a property. From start to finish this is a business that comfortably positions itself as an approachable and understanding agent. I myself had little experience of selling a property as it was my first home and was feeling nervous about the whole thing if I’m totally honest but I was met with the courtesy and respect that I expect, I even learned a lot in the process myself. The turn around time was fantastic and not once did I feel unsupported or left in the dark. You can see it’s ran correctly from the top down to the little details of execution and professionalism. Thank you, N C
5/5
Staff were marvellous and friendly went in for a quick chat as I am looking for a flat in Cardiff. Sita was particularly helpful, I definitely would recommend to my friends.
1/5
The worst letting agency ever
We recently graduated from university (we so have lived in a lot of different properties all over Cardiff and had a lot of experience with letting agencies) and Harry Harper are by far the worst letting agency ever. They are not very flexible and require you to do lots of things that are not required by law. E.g. you have to take a 6 month tenancy agreement (you can't take one for any longer) and then if you wish to extend you have to pay an agency fee to do so. The property we stayed at was in Duffryn, Newport (so it was always a trek to get to the Cardiff office) and a member of the agency team was our next door neighbour! This was strange because everytime we needed something (fixing or sorting) we were told to knock on her door and she would come around and knock on our door. It totally blurred professional/social relationship. In the entire 6 months we were there none of the maintenance issues were sorted and we are still waiting for our deposit back.
5/5
We recently met Sandra, Ben and Nathan at a 4 day course that we attended. We were very impress with the three of them and they clearly know there stuff in the Cardiff sales and lettings market! We're also going to avidly watch Nathan's videos on Facebook!
Dear Mr Storey, Many thanks for taking the time to leave such a positive review. On behalf of myself, Sandra and Nathan, it was a pleasure to meet you! We look forward to working with you in the future! Kind Regards, Benjamin Churchill Managing Director
5/5
Ben Churchill was brilliant from start to finish; really knowledgable, friendly and professional. Would highly recommend to anyone!PositiveQuality, Professionalism
5/5
My agent was always super helpful and responsive. Maintaining and selling a property is never a simple process, but Harry Harper took a lot of the every day stresses and strains off my shoulders. They helped immensely in finding a buyer for my property, tenanted as per my preference, and sold in line with market value without any fuss. Thanks again to Sarah, Ben and all involved.PositiveValue
5/5
Fantastic agency who are worth the fees they charge as they ensure you get the best price for you. Having compared them to other agents they made sure that I got more for my property. My lesson learnt is that the cheapest agent is not the best choice. Choose this agency as they are worth every penny. Also their service is second to none. Highly recommend without hesitation. 5 star all the way.
5/5
Was a absolute delight to deal with such a professional company .... was such a smooth and easy process and Irene the lovely Scottish lady was so nice to deal with ... will definitely be renewing my tenancy contract with them! Highly recommended! !!
Dear Mr Davies, Many thanks for taking the time to review our service. Your comment are so gratefully received. All the very best wishes. Benjamin Churchill Managing Director
5/5
excellent customer service, I called to enquire about some properties in Cardiff and spoke to Jordan, I found the information he supplied to be really helpful.
5/5
We had a fantastic experience with Harry Harper estate agents and was pleasantly surprised. Very warm reception from them and this remained throughout our time with them. Always responded avidly with quick helpful solutions when called upon and have helped with particular issues long after our tenancy was up.
5/5
I spoke to Will on the phone who was friendly and helpful with a professional approach
5/5
Excellent first impression
Spoke to Corrine Manning on the phone and was very impressed with her knowledge, professionalism and expertise. Will be contacting her again soon.
5/5
Corrine Manning
I spoke to Corrine manning and she was really helpful and nothing was to much bother . Highly recommend Harry Harper Estate Agent
1/5
At the moment this company is being very obstructive while I'm trying to get my deposit returned over a year late. Been trying since December and have been passed around departments. Every time I call whoever's dealing with it isn't in. Requests for call backs and emails have all been ignored, even messages sent through their own website. 1 star is infinitely too good for them.
1/5
RUDE, UNHELPFUL, AWFUL!!!
THE WORST!!!! If you can avoid using these people then please do! They were rude, unhelpful and were only interested in assisting with the purchase of our first home when it meant they could take a picture to praise themselves on social media! We were not provided with all the keys for our property and 2 months down the line I am still waiting for a response. AVOID AVOID AVOID
5/5
Excellent service and very helpful, was especially impressed with a staff member called Sita, who assisted me all the way and responded back promptly with all my queries. Great stuff. Keep up the good work. Thanks again.
Dear Narinder. Many thanks for taking the time to leave such a positive review. We are very pleased to hear that Sita has made such a fantastic impression. If we can be of any further assistance, now or in the future, please get in touch. Kind Regards, Benjamin Churchill Managing Director
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