5/5
GoogleGreat experience, was helped at every step. Highly recommended.
Agent replied · 26 August 2024
Thank you for your wonderful review! We're delighted to hear you had a great experience. Your recommendation means a lot to us!
Trusted Agent profile · Cardiff
Hafren Properties Cardiff reviews
★★★★★
428 reviews across 1 platform
209 Penarth Road, Grangetown, Cardiff, CF11 6FR
Hafren Properties's office in Cardiff, at 209 Penarth Road, is rated 4.7 out of 5 across 428 reviews on 1 platform, including 428 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Hafren Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
GoogleGood service and very helpful and very pleasant staff and pleasure to be with them.neelam was very helpfull sorting things and would recommend to friends and family.
Agent replied · 11 June 2024
Thank You
5/5
GoogleI have been with Hafren since 2015 and Neela has always been very professional and friendly when showing me around properties. Whenever i had any issues or concerns they would be dealt with as quickly as possible by James and i cannot recommend this agency enough. Thank you for everything!
Agent replied · 11 June 2024
Thanks for your comments Clo, Good luck at your new property.
5/5
GoogleVery good services and quick response.
Agent replied · 26 August 2024
Thankyou for your kind review
5/5
GoogleI am Landlord and they manage six properties of ours and I highly recommend their services. When communicating with James or the girls at the office we have confidence that they have our best interest as landlords at heart. Any issues have always been professionally and effectively dealt with.
Agent replied · 11 June 2024
Thanks, Glad you are happy with the service we provide.
5/5
GoogleI was assisted in my tenancy application by Neela who was highly professional in her approach and left me feeling assured that she would be happy to help should any issues that arise with the property.
Agent replied · 11 June 2024
Glad we could help thanks for the review
5/5
GoogleFinally I got my house .It was a amaizing experience with Hafren properties.Specially Mehek sister was so helpful.Thanks To everybody .
5/5
GoogleJust signed up to a 12 month tenancy at a newly refurbished 2 bed apartment, Neela showed us round and stayed as our point of contact every step of the way. She responded very quickly to any questions we had. Great service
Agent replied · 11 June 2024
Thanks for the comment glad the team could help.
4/5
GoogleNice guys. Reach out to them if you need a property.
Agent replied · 11 June 2024
Thank you for the kind words!
5/5
GoogleHafren Properties is so unique to me and my family. You rescued us from accomodation troubles!! I appreciate all staff who attended to me. Neela,thank you. James and Aaron are greatly appreciated.PositiveResponsiveness, Professionalism
Agent replied · 11 June 2024
Thanks for the review
4/5
GoogleMehek did great when I got my room. Clear communication and helpful ofc
Agent replied · 11 June 2024
Thank you Vrinder for your thoughtful review and I will make sure your kind words are passed on to Mehek
5/5
GoogleExtremely friendly and easy to talk to! Professional, efficient and all around good.
Agent replied · 11 June 2024
Thank you for taking the time to leave us this great 5* review
5/5
GoogleBest property consultants. Had very nice experience. Neela, one of their consultants, was very helpful and made the entire process hassle free and easy.
Agent replied · 11 June 2024
Thanks for your comment
5/5
GoogleMehek Is good Employee in Hafren Property. Fast service and they are very helpful.
Agent replied · 11 June 2024
Thank you for taking the time to leave us this great 5* review
1/5
GoogleCalled to enquire about a property, found staff very abrupt, rude & transferred me without relaying conversation - appeared to not be interested in listening to me As a potential customer did not feel valued or comfortable
5/5
GoogleHi had Mehek as my agent and her service was extremely professional. She understood my demands and was very patient with me.
Agent replied · 11 June 2024
Great 5* thank you
5/5
GoogleHafren properties is a very good letting agency. Neela helped us through our entire process, she has been extremely patient. I personally recommend.
Agent replied · 11 June 2024
Thank you for your commet
5/5
GoogleMahek mam show us property she is very helpful and kind we are happy with her service
Agent replied · 11 June 2024
Thank you
5/5
GoogleThere are many agents in Cardiff but I had very good experience with Hafren Properties. They have nice properties in budget and the staffs are very friendly and helpful specially Neela Halai letting advisor very nice and helpful.
Agent replied · 11 June 2024
Thanks for the 5* Review
5/5
GoogleThe lady was so friendly name is Mahek who showed us the property very detailed with everything
Agent replied · 11 June 2024
Great thanks
5/5
GoogleAaron looked after me throughout the sale of my property. Professional, dependable, transparent but most importantly - on the ball!
Agent replied · 11 June 2024
Fantastic 5* Review
5/5
Google100% satisfied very good service
Agent replied · 11 June 2024
Thank you so much for your kind words!
5/5
GoogleReally polite and welcoming mahek well recommended she’s really helpful and amazing
Agent replied · 11 June 2024
Great thanks for the 5* Review
5/5
GoogleIt was very smooth process and Neela help me very kindly throughout the process. Very quick with all formalities.
Agent replied · 11 June 2024
Thankyou
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hafren Properties Cardiff
Has Hafren Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Hafren Properties, Cardiff won Trusted Agent.
