Trusted Agent profile · Cardiff
★★★★★
88 reviews across 2 platforms
276, North Road, Maindy, Cardiff, CF14 3BL
FlatHomes Property Services's office in Cardiff, at 276, is rated 4.2 out of 5 across 88 reviews on two platforms, including 82 Google reviews rated 4.2.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with them has been very good. Staff have been courteous and I have so far always received responses to queries and issues within hours while searching for a flat, while arranging my current place, and after move in. Check in was quick and very easy as they provided very thorough information pack and a welcome box.
5/5
GoogleExcellent Service and professional staff! I am a bit of a key loser myself, but on both (one on a Sunday) occasions the member from the team to quick to respond and let me in my flat. Moreover, they are easy to reach 🙂 …
5/5
GoogleHelpful, friendly, organised and professional. Emails were replied to promptly and we were kept fully informed. Sam made the whole process easy.
5/5
GoogleWe were with Flat Homes for a year and 8 months and they were superb. They dealt with any of our problems quickly when we asked. Obtaining and leaving the property were all very easy processes as well.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat communication, smooth process, and a friendly and helpful staff.
5/5
GoogleQuick easy and simple. Found a flat, viewed it, filled in forms , paid , got keys. Exactly how it should be. Great staff. Great agency. Friendly helpful and I'm excited for my new venture. As for the above review... of course they want their money.. everyone has to make a living !! Rent gets paid they get paid. Sorted x
5/5
FacebookI am pleased to say that Flat Homes have been exemplary in helping me to find a new rental property. Both Gemma and Samantha proved to be highly attentive to my situation and they moved at some pace to arrange my new tenancy. Flat Homes have wide choice and quality in their property portfolio. I heartily recommend them.
5/5
GoogleCheck in was speedy and efficient, staff was very friendly and helpful and we even got a little welcome box of treats! All questions were answered before we even asked them and we left feeling reassured and buzzing with excitement, huzzah for moving day!
5/5
GoogleAs a lifelong tenant to various landlords I can confirm with out a shadow of doubt that the interactions with this company have been a superior quality.
5/5
FacebookIncapable of carrying out repairs Breaking the law on safety standards. Renting overcrowded & sub standard property. Failure to comply with property law in general. What else can you expect with a family of retards running this circus!?
5/5
GoogleLovely letting agents, first ones I would come back to if I needed to get another place to rent. The staff are friendly and super helpful. 100% would recommend!
5/5
GoogleHighly recommend using Flat Homes - I've had a great experience so far with quick responses, detailed information and everything being completed quickly and efficiently. Ayesha and Sam have both been fantastic and extremely helpful.PositiveResponsiveness, Professionalism
1/5
GoogleAwful customer service. Hard to get on the phone. Lots of issues with maintenance. Would not recommend.
We are sorry you feel you have had a bad service. We have an out of hours phone service where our calls get transferred. You lived in the property for 5 years and we hadn't realised how unhappy you were.
5/5
GoogleEfficient and professional. The overall process was done in reasonable time. And the property is clean and well presented.
5/5
GoogleThe team is very friendly and responsive. They sorted the issue in less than 24hrs!
5/5
GoogleUse the team at flats and homes last week, found them to give good advice & very helpful Would definitely recommend to freinds and family.PositiveQuality, Value
5/5
GoogleGood customer service
5/5
GoogleGareth from flat homes does our EPC’s. He is professional, friendly and always completes quickly and efficiently. Would highly recommend.PositiveResponsiveness, Quality, Value
5/5
GoogleGreat experience dealing with FlatHomes properties. Detailed guidance and professional services.. Thank you!
5/5
GoogleIf you're looking to rent or buy a home this is the place for you
5/5
GoogleVery helpful friendly professional staff.
5/5
GoogleA professional and caring bunch
5/5
FacebookGareth and Gemma are always so approachable. Would highly recommend them!
5/5
GoogleReally great team, great knowledge and advice.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
FlatHomes Property Services's Cardiff office has 88 reviews across two platforms: 82 on Google, 6 on Facebook.
FlatHomes Property Services Cardiff is rated 4.2 out of 5 across all 88 reviews, and 4.2 out of 5 on Google from 82 reviews.
FlatHomes Property Services Cardiff, 276, North Road, Maindy, Cardiff, CF14 3BL.
