5/5
GoogleVery professional service by Louise from Darlows.PositiveProfessionalism
Agent replied · 13 June 2024
Thank you for you positive feedback. All the best, Darlows
Trusted Agent profile · Cardiff
Darlows Cardiff reviews
★★★★★
816 reviews across 2 platforms
211 Cowbridge Road East, Cardiff, CF11 9AJ
Part of Darlows, see every office.
Darlows's office in Cardiff, at 211 Cowbridge Road East, is rated 4.5 out of 5 across 816 reviews on two platforms, including 474 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service received from Neil, very committed and passionate about his customers. Would definitely recommend selling with Neil at Canton branch.
Agent replied · 13 June 2024
Dear Patsy Richards, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Canton
1/5
Trustpilotthe hell
Darlows its like a cake good decoration from outside but from the inside just close your sens as its...aim still chasing for small normal basic things but no heart in that place.but promise I will knock them down by law.save your life by not open their door.
5/5
TrustpilotAs always excellent service from…Cliff and Sarah Spanswick
As always excellent service from Darlows. The team are working remotely from home during these unprecedented times and Michael Tustin always gets back. Received a maintenance request this morning for a white goods repair - business as usual it seems. Thank you for looking after us and our properties.
5/5
TrustpilotThanks
A very professional and friendly service provided, Tayah especially went out of her way to help.
Agent replied · 14 June 2024
Hi Steve Payne,We're pleased to see the 5-star rating you left for us. Please let us know if there is anything further we can do to help!RegardsDarlows Albany Road (Lettings)
5/5
GoogleNothing but courtesy and helpful advice from Neil and Joanne Greedy during a very difficult process
Agent replied · 13 June 2024
Dear Marie Claire Contino, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to be of service to you again in the future. Best wishes, Darlows Canton
5/5
GoogleHannah in the Canton branch has been very helpful and friendly and I would highly recommend both her and Darlows.
Agent replied · 13 June 2024
Dear Sara Williams, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Canton estate agents
5/5
GoogleFriendly, helpful and honest! Neil took the time to explain everything to me and offered me further support.
Agent replied · 13 June 2024
Dear Ciara Flynn, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Canton estate agents
5/5
GoogleGreat service. Joanne just secured an offer on my property. She’s been efficient and professional throughout. Highly recommended!
Agent replied · 13 June 2024
Dear Karl, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We''re always happy to help!
5/5
TrustpilotExcellent service from several staff at…
Excellent service from several staff at rental dept.Good feedback tenants found really quickly would definitely recommend
Agent replied · 14 June 2024
Dear Russell, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you have any further questions, please give us a call. We're always happy to help!Darlows Lettings Merthyr Tydfil
5/5
GoogleDarlows are very professional and helpful. Tom called when had a new property. I recommend.
Agent replied · 13 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotGeneral information
Excellent customet service from Hollie, very informative & helpfull.I will be back in touch in the future.
5/5
GoogleI had great service from all the team in Canton when selling my house.
Agent replied · 13 June 2024
Dear Dave Jones, We hope to see you soon! Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleJoanne in the Canton branch was fantastic, calm and positive throughout the whole process.
Agent replied · 13 June 2024
Thank you again for taking the time to let us know how we did. Was there anyone in particular that helped you in the office Nimisha?
5/5
TrustpilotZara Lawes dealt with our query very…
Zara Lawes dealt with our query very promptly and efficiently. Great work. thank you.
Agent replied · 14 June 2024
Andrew Fiddes, we are glad we could help! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
5/5
TrustpilotSpoke to a lovely lady called Hayley
Spoke to a lovely lady called Hayley, excellent customer service! Very understanding and courteous.
Agent replied · 14 June 2024
George Morris, we're happy you found our staff to be so supportive during your experience here at Darlows Albany Road (Lettings). Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
TrustpilotChristine from Darlows Estate…
Christine from Darlows Estate agent,very friendly,prompt. Christine Ensured the delivery of properties to purchase., we're presented to me seamlessly and based on the specifications provided.
5/5
GoogleJoanne Greedy and the Canton team were efficient, friendly and knowledgeable. Highly recommended!
Agent replied · 13 June 2024
Dear Ricardo Llewellyn, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst selling and purchasing a new property. We wish you and the family all the best for the future in your new home. Darlows Canton estate agents
5/5
GoogleAmaia always provides excellent service and really goes the extra mile to find properties for her clients
Agent replied · 13 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleHonest, reliable, friendly and quick. I couldn't of asked for more. Now I'm sorted. :)
Agent replied · 13 June 2024
Dear Lewis Westlake, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Canton estate agents
5/5
TrustpilotWe have had excellent customer service…
We have had excellent customer service from Chloe, she has been very helpful and understanding.Everyone who I have dealt with in Darlows have been very helpful, Nicole in helping us find our home, Chloe, Ollie and Gareth in helping with the maintenance issues.
5/5
GoogleReally pleased with the service that Neil provided me and would highly recommend Darlows.
Agent replied · 13 June 2024
Dear O Hassan, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Canton estate agents
5/5
GoogleHad amazing service from Tom in the branch, would highly recommend!
Agent replied · 13 June 2024
Dear S Luke, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We hope to see you soon!
5/5
TrustpilotTenancy inspection - 5 Star
Tenancy inspection carried out by Sam McAllister, extremely friendly and professional. Awesome service
Agent replied · 14 June 2024
Good morning,Thank you for taking the time to leave us feedback. We are please to hear that you were happy with our service. Please let us know if you need anything else.Thank you,Darlows Lettings Merthyr Tydfil
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Darlows Cardiff
Has Darlows won any awards?
Yes. In The Trusted Agent 2026 awards: Darlows, Cardiff won Platinum.
