5/5
TrustpilotFantastic service from Ollie Hussain…
Fantastic service from Ollie Hussain today , a professional kind gentleman who did everything he could for me , couldn't have asked for more .
Trusted Agent profile · Cardiff
Darlows Cardiff reviews
★★★★★
936 reviews across 4 platforms
782/784 Newport Road, Rumney, Cardiff, CF3 4FG
Darlows's office in Cardiff, at 782/784 Newport Road, is rated 4.6 out of 5 across 936 reviews on four platforms, including 583 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
583
Reviews on Google
This office
9
Reviews on Facebook
This office
1
Reviews on Yell
This office
343
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Trustpilot2/5
TrustpilotThe only reliable people there are…
The only reliable people there are chloe and ollie the rest say they will call you back or sort out your problems but they never do
5/5
TrustpilotFantastic service from darlows in…
Fantastic service from darlows in Pontypridd.Really happy with how quick and professional they dealt with my sale. Will 100% recommend them and I will most definitely use darlows again.
5/5
Trustpilotall sorted now
I was having some difficulties with finances and Ollie Hassani from property management has helped to sort them out. Thank you very much
5/5
Trustpilot5 Star Service!
5 Star Service!Chloe Hutchings has given us outstanding service! Polite, professional and got back to all our enquiries straight away. Definitely recommend!
5/5
TrustpilotZara superstar
Rang Zara yesterday to sort out an issue Ive been chasing for weeks, sorted maintenance visit for today super service
5/5
TrustpilotI had a call from lovely Zara today
I had a call from lovely Zara today, trying to sort out my contract, she is very helpful, Thank you.Magda.
5/5
TrustpilotProfessional Management-Darlows
Well done Victoria of Darlows rental team, very professional and competent, good communication and follow up of urgent calls
5/5
TrustpilotFantastic service from Victoria Hart!
Fantastic service from Victoria Hart at Darlows!Professional, friendly, knowledgeable and always goes above and beyond, highly recommend!
5/5
TrustpilotExcellent
Sam McAllister provided an excellent service - he resolved my tenants’ issue immediately and kept me informed with clear communication.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Genuinely can’t fault A single part of the proces.
5/5
TrustpilotBrilliant
Been dealing with Zara with issues and she’s been absolutely fantastic, very helpful and kind.
5/5
TrustpilotChloe from the property management team…
Chloe from the property management team was extremely helpful! Amazing customer service
5/5
TrustpilotVery pleased with the service we…
Very pleased with the service we received from Darlows Merthyr Tydfil and Nicole. Would highly recommend.
5/5
GoogleRating only, no written review.
5/5
TrustpilotHad a issue phoned today got solved…
Had a issue phoned today got solved straight away
5/5
TrustpilotExcellent service and excellent staff
Excellent service and excellent staff. Would definitely recommend.
5/5
TrustpilotVery smooth move in process
Very smooth move in process, helpful at every step
5/5
TrustpilotHayley has always been polite and…
Hayley has always been polite and helpful.🙂
5/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Thank you for your kind words! All the best with your purchase!
5/5
GoogleTom was excellent
Agent replied · 11 June 2024
Hi Peter, Thank you for your kind feedback!
5/5
GoogleVery helpful
Agent replied · 11 June 2024
Hi Bola, Thank you for your kind feedback!
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for your kind feedback Tanya!
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Tim, Thank you for your kind feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Darlows Cardiff
Has Darlows won any awards?
Yes. In The Trusted Agent 2026 awards: Darlows, Cardiff won Platinum.
