5/5
GoogleVery respectful, polite and reassuring.
Trusted Agent profile · Cardiff
Big Yellow Self Storage Co Ltd Cardiff reviews
★★★★★
397 reviews across 2 platforms
65 Penarth Road, Cardiff, CF10 5DL
Big Yellow Self Storage Co Ltd's office in Cardiff, at 65 Penarth Road, is rated 4.8 out of 5 across 397 reviews on two platforms, including 396 Google reviews rated 4.8.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
GoogleBrilliant service the last 5 years. Would definitely come again
5/5
GoogleAbsolutely brilliant from day 1 and so helpful and supportive when considering downsizing to a smaller space for my needs. Would definitely recommend and use agan
5/5
GoogleBrilliant service the last 5 years. Would definitely come again
5/5
GoogleFantastic service friendly staff always happy to answer question highly recommend
5/5
GoogleFantastic Big Yellow. Highly recommend. Great staff and great service
5/5
GoogleFrom the time we made enquiries about office and storage space, the staff have gone above and beyond to help. They even brought one of our volunteers who uses a wheelchair to the 2nd floor office, when I was delayed. I'm just sorry we didn't find them sooner!
5/5
GoogleWe have been using big yellow storage on penarth road for 5 years. All of the members of staff are professional and helpful. They are well organised and I have peace of mind knowing it’s very clean and secure. Competitive prices too! Highly recommend
5/5
GoogleAfter the first discount the monthly payment it’s a bit overpriced, but the place is very secure and we’ll keep
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Eman. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for the review, Izilda.
5/5
GoogleA really nice place to store any excess stuff you have. £75/month and it's not a big space, but if you have too much stuff perfect for safe keeping.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Umejin. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for dropping us those stars Tom. We're happy that you are happy.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
We appreciate the feedback, Access. We're happy to hear you had a good experience. See you soon.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleBeen returning here for 3 years now and they've never let me down. Cheap storage, quick and efficient access, and the friendliest staff. Couldn't recommend more!
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service from the area manager Nathan Barnett. He took time to show us a number of units to help us decide size and shape we needed. The facilities are really clean, very well organised and easy to access.
5/5
GoogleFrom the moment I first made contact with Big Yellow, they were helpful and patient. I had a lot of questions and nothing was a problem. Moving house is stressful and they made it so much easier!
5/5
GoogleGreat service and helpful staff who will find you the best deal, no hidden charges. Used self storage twice now whilst moving house and shopped around both occasions with Big Yellow coming out cheapest every time.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Camila. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for dropping us those stars Kez. We're happy that you are happy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
