Trusted Agent profile · Canvey Island
★★★★★
112 reviews across 1 platform
76 Furtherwick Road, Canvey Island, SS8 7AJ
Stephen Lane's office in Canvey Island, at 76 Furtherwick Road, is rated 4.8 out of 5 across 112 reviews on 1 platform, including 112 Google reviews rated 4.8.
Every review we hold for the Canvey Island office, from every platform, shown as written. First names only.
5/5
GoogleStephen was really friendly, he emails back near enough instantly, I was constantly kept in the loop as to what was happening and when I spoke to other members from the office they couldn’t have been more helpful.
Thank you for taking the time to review us, its always a pleasure to help you guys
5/5
GoogleA great company to go through really easy process and kept me informed of what was happening. Thank you all.
Thank you so much for your words. I do hope you are settled in to your new place now
1/5
GoogleInformation on the property listings are inaccurate (lease incorrect, distance from station massively incorrect as well as wrong map location). Owners took the property off the market which we found out once we arrived at the property for viewing, having travelled over an hour to get there. Useless.
Firstly allow me to apologise that our high standards were not adhered to in this instance. I was extremely disappointed when I heard, and I wanted to apologise to you personally. I have spoken to your partner today, who will report back our conversation to you. I am investigating the issue about the distance from the station, as this is set by the postcode, not us, so I appreciate you bringing this to our attention. If there is any more I can do to rectify your trust in us, then please do not hesitate to contact me directly on stephen@stephenlaneestates.co.uk
5/5
GoogleAmazing estate agent. I bought my property through them and then sold it through them years later. They made an emotional move a lot easier than I expected it to be. If you want an honest, hard working, loyal estate agent then these are the ones for you.
Thank you Max, it’s been an absolute pleasure to work with you again. Good luck in the new place
5/5
GoogleThis is my second review and this time I was selling a property. Once again a great experience! The team were amazing and let me know what to expect at each stage of the process. I can definitely recommend this estate agents and I can't thank them enough.
Thank you Wendy, nice of you to take time out to review us. Looking forward to helping you with the next one.
5/5
GoogleIn the process of currently selling out home with Stephen lane estates and they have been great, communication has been top notch and always helpful with any questions we have. Would definately recommend them to anyone who is wanting to sell their homes to contact Stephen lane estates.
Thank you for your review Mark. Looking forward to the day we can get Ann and yourself moved into your new place
5/5
GoogleWe sold our bungalow with Stephan Lane in 2021 and we was really happy with the service we received, they are a great estate agents, always on the other end of the phone if you need to know anything and they are so helpful. Highly recommend them. Thank you all again for everything you done. Lindsey & Mary
Thank you Lindsey, both you and your Mum were a pleasure to deal with. I hope you are all settled in your new places
5/5
GoogleWould highly recommend Stephen Lane, he found the home I described that I wanted and he delivered fantastically!! Wonderful team, always happy to answer any questions that we have needed answered, thank you again
Thank you Debra, and thank you so much for the gifts. I hope you guys are happy in your new home
5/5
GoogleStephen Lane has been amazing! We felt completely at ease leaving our rented flat in his hands, we had updates regarding our property and was always updated if there was any issues. …
Thank you Rosie, for your glowing review. I'm glad the travelling was all you wanted it to be, and I look forward to helping you in the future
5/5
GoogleWe sold our house with Stephen Lane Estates and are so pleased we chose them. They were professional and friendly with fantastic customer service skills. They were always on hand to answer any query we had and nothing was too much trouble. If we sell again I wouldn’t use anyone else.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Joanne, it was a pleasure to help you
5/5
GoogleGreat personal service, would highly recommend. I used Stephen Lane for selling a property. They were always available for all my questions, and great communication with the whole chain. Friendly and personable staff throughout the whole company. Very impressed with their service.
Thank you for taking the time to leave a review, it’s always appreciated
5/5
GoogleThank you to Stephen and his team for helping us through the process of buying our first home. Very professional and highly recommended!
Thank you so much for your review, it was a pleasure dealing with you
5/5
GoogleSuperb service from Stephen and the team. Very professional from starting our property listing to expediting completion of the sale. Highly recommended.
Thank you Norman, it was a pleasure working for you
5/5
GoogleExcellent experience when selling my mother’s house. The service from first visit by Stephen through to the final sale went smoothly. Felt confident in accepting Stephen’s advice re the sale and once things started moving towards the end …
Thank you for taking Ruhr time to review us, it’s always appreciated
5/5
GoogleI can only say that I am extremely satisfied with the service provided by Stephen Lane. I take back anything I have said about Estate Agents in the past because Stephen Lane is the future of Estate Agency. Well done. Am proud to have used your company.
Thank you Bee, I hope you are happy in your new place
5/5
GoogleWe were so impressed with Stephen Lane Estate Agents when purchasing our house. We couldn’t have asked for a more helpful and professional company to deal with. Would definitely recommend and would definitely use again if or when we decide to sell! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words Hazel
5/5
GoogleI have used Stephen Lane for my Rental property letting, always very professional and attentive will always arrange with third parties if any work is required also arranges all required safety checks to be done. highly recommend Stephen Lane and all the team.PositiveProfessionalism
Thank you Clive.
5/5
GoogleI have heard many horror stories about estate agents but these guys couldn't have done more especially with the Covid situation and dealing with my substandard solicitor. Thank you Stephen, Sam, Karen and Toni for a job well done, I will definitely recommend to anyonePositiveResponsiveness, Quality, Professionalism, Value
Garry, thank you for your lovely words, and thank you for entrusting us with your business, it was a pleasure to help you.
5/5
GoogleCURRENTLY WORKING WITH STEPHEN LANE AND SO FAR THE SERVICE HAS BEEN IMPECCABLE. HONEST AND CANDID ADVICE IN THE CURRENT MARKET AND GREAT VIDEO FOR THE ADVERTISMENT OF THE PROPERTY. HIGHLY RECOMMEND.
Thank you Robert, it’s a pleasure to help you
5/5
GoogleStephen and the team were fantastic when we purchased our house. They were very professional and always available to answer my many questions and I would have no hesitation in recommending them.
Thank you Joanna, for such lovely feedback, we hope you are happy in your place
5/5
GoogleThe service is Top notch
Thank you, and we would like to wish you all the best in your new home
5/5
GoogleBeen a very long slog for me personally but can honestly say every member of Stephen Lane estates has had my back every inch of the way. Top marks oh and thank you for the bubbly looking forward to that
Kim, it’s been a pleasure, and we are so glad you are finally in. Thank you for your kind words.
5/5
GoogleReally friendly, helpful and knowledgeable staff. Great communication throughout the sale of our home and very competitively priced. Would happily use again and I've recommended to friends and family.
Thank you for your review - I hope you and your family are settled into your new home. Always a pleasure to help you guys
5/5
GoogleBest real estate agent that I have worked with. Very considerate and helpful! Would recommend 10/10
Thank you for your kind words
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