Stephen Lane Canvey Island reviews

★★★★★ 5/5

Google

I cannot thank the incredible team at Stephen Lane Estate Agents enough! First of all, a special thank you to Toni Green,our fantastic Sales Progressor! Toni was nothing short of amazing,fast, efficient, supportive, and always on top of everything. She made the entire process feel smooth and stress-free, and we are so grateful for her dedication and hard work! A big thank you as well to Adam Brittain, Senior Property Advisor, whose knowledge, guidance, and professionalism made such a difference. He was always helpful and reassuring throughout the journey. And of course, Freya Tilbury, Trainee Property Advisor,our very first point of contact! Freya was warm, friendly, and incredibly helpful from the moment we stepped in to view the property. She set the tone for what turned out to be an amazing experience with this team. Truly an exceptional group of people who go above and beyond! A massive thank you to the whole team,you made our dream move possible!Highly recommend!!!

Iulia · 25 November 2025

★★★★★ 5/5

Google

Adam and the team were amazing! Very professional and friendly. They gave us a five start service and our house was SSTC within 12 days of being on the market. We really recommend that anyone looking to sell their home to use Stephen Lane. Could not be happier!

Amie · 13 March 2025

★★★★★ 5/5

Google

We put our property on the market with Stephen Lane & team in March 2022, having never sold a home before and not knowing where to start, we received lots of helpful guidance from the beginning and throughout the process. Everyone was more than happy to answer all of our questions with ease. We hit many bumps along the road but we always felt supported throughout. A special thank you to Toni for being on the ball every day on the lead up to exchange and keeping us updated with information. Thank you Steve & team for all your patience and support during our move.

Jade · 22 June 2023

★★★★★ 5/5

Google

I can’t thank Stephen Lane Estate Agents enough for the fantastic service they provided with the sale of my mother-in-law’s property, as she was downsizing to a retirement complex. From start to finish, the entire team were supportive, professional and incredibly understanding of the challenges we were facing. We had the pleasure of dealing with Steve, Adam and Toni and the others I came into contact with, all of whom showed real empathy and patience throughout what could have been a very stressful process. They kept us well informed, offered honest advice and made sure everything stayed on track. Thanks to their hard work and kindness, the whole experience was so much smoother than we expected, and they truly helped keep me sane along the way! I wouldn’t hesitate to use Stephen Lane again if the need ever arises. Highly recommended!

Louise · 12 July 2025

★★★★★ 5/5

Google

Stephen Lane Estates and his team have been tremendous. We had a very honest valuation and he came prepared with everything we needed to know about the market we was entering. I really can’t complain only commend about the service and communication and commitment they have given us. Even when circumstances meant we had to pull out house off the market and having a buyer they was understanding and supportive. We was fortunate to get back on the market and they even secured our buyers again. Stephen’s staff are all really good at there job, we had a few complications through our move, even on the day we was completing and yet his staff and himself and not for forgetting Toni (who was amazing) supported us again! I in no way want to be going through this again anytime soon but if we did I wouldn’t hesitate to go back and will definitely recommend to my family & friends.PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 28 August 2022

★★★★★ 5/5

Google

I have used Stephen Lane estates on more than one occasion and I will always recommend them. I was informed at every step of the way of our sale, any updates I was contacted straight away. The team were always available for any questions I had, and dealt with anything I was worried about quickly and professionally. We only had our house on the market for a week and we had received many offers and accepted one which we were happy with! A massive thank you to Toni, she chased the solicitors for me at every stage, which helped make the sale go smoothly, Thanks everyone at Stephen Lane Estates!PositiveResponsiveness, Quality, Professionalism, Value

Donna · 28 August 2022

★★★★★ 5/5

Google

This was my first time selling a property. After meeting with a number of local agents we decided to go with Stephen Lane and we were very glad we did! Sam our agent was outstanding and a joy to deal with. If fact everyone in the office were excellent. We were very impressed with their relaxed approach. There was no hard sell, no bragging and no pressure, just calm friendly and professional service. The quality of presentation was also the best of the companies we engaged with. I'm particularity impressed with their website which is first class. Overall we are giving Stephen Lane five stars and hope to deal with them again in the future.

Darren · 22 June 2022

★★★★★ 5/5

Google

We used the services of Stephen and the in house mortgage broker Simon to arrange our whole sale and move. Their service and advice from start to finish were first class and the way our home was photographed and presented on-line was second to none. Each photo was taken to show the house at its best and helped sell each room perfectly. The team at Stephen Lane Estate Agents made us feel confident of getting the sale we wanted and lined up plenty of viewers so we achieved the sale quickly while keeping us informed every step of the way. We are so happy with the professional and friendly way they work that we intend to use them the next time we sell.

Ron · 22 June 2022

★★★★★ 5/5

Google

Steve and his team exemplify the spirit of putting buyers first, prioritizing their needs above their own. In our shared journey as estate agents in the same town, Steve stands out as a true gentleman, reminding us all of the power of collaboration and respect.

Richard · 27 October 2024

★★★★★ 5/5

Google

I brought a bungalow on canvey nearly 3 years ago from Stephen lane & was pleased with the service, decided to go back to Stephen to sell my home after making it an Eco home & the service I received was outstanding Personal to my requirements, made a video of the work that been done on the property But for me would 100% recommend Stephen lane from the moment he steps into your home that first day to the very end with his team and after sales Thank you Stephen, keep doing what you do best

Anita · 16 April 2025

★★★★★ 5/5

Google

Stephen really knows how to sell a property, I could not have asked for better service or the amount of effort put in by his team - especially Toni once an offer had been accepted through to moving day. I’m so glad I chose Stephen Lane to sell my property and I highly recommend them.

Ian · 16 April 2024

★★★★★ 5/5

Google

Very knowledgeable and helpful. Steve explained everything in detail and is very personable. We ended up taking our property off the market but Steve was very understanding and outlined the pros and cons of doing so. Overall a very good experience and I would highly recommend Stephen Lane Estate Agents

Luke · 22 June 2023

★★★★★ 5/5

Google

We bought and sold through these very professional and courteous people at Stephan lane, I couldn’t have asked for more, they were with us every step of the way, it’s felt like our little family has grown after meeting these lovely people especially Toni and Stephan! They’re legends you can’t go wrong! Thankyou everyonePositiveResponsiveness, Quality, Professionalism, Value

SMILER · 28 August 2022

★★★★★ 5/5

Google

Brilliant service & team that have always gone above and beyond to help us when we have used them on two separate occasions. They are incredibly helpful and knowledgeable and they offer a great service at very reasonable prices! Highly recommend Thank you to the whole team for all of your assistance & especially Toni, Stephen & Sam!

Danielle · 22 June 2022

★★★★★ 5/5

Google

Five star service! Stephen and his team were amazing. Stephen was 100% supportive throughout the sale and was always available when i needed help or advice. A big thankyou to Toni, the sales progressor, always on the ball 24/7 and was an immense help with chasing the solicitors and updating me every step of the way. Would highly recommend Stephen Lane estate agents.

Amanda · 25 January 2025

★★★★★ 5/5

Google

We would highly recommend Stephen Lane estate agents when selling our house. Stephen and the team nothing but professional and proactive to market our house and finding the right buyer for our property. Special thanks to Steven, Scott and Toni in the sale. Would highly recommend to anyone thinking of selling their home.

Martin · 22 June 2022

★★★★★ 5/5

Google

I was very pleased with the service i got , which was very polite and professional, all the staff were attentive , helpful and friendly, I have no hesitation in recommending them.

Angelo · 25 November 2025

★★★★★ 5/5

Google

Thanks to Stephen and his dedicated team for helping us through the process from start to finish. Good local knowledge, market knowledge and a wealth of experience from Stephen and his team made my selling experience simple, informative and always kept up to date. Nothing was ever too much or a problem for Stephen and his team, I just asked and help came in back fast and informative. Thanks again and good luck for the future.

Margaret · 16 April 2024

★★★★★ 5/5

Google

We can't thank Stephen and the team at Stephen Lane enough for their care and attention. We sold our house under difficult circumstances, and market conditions, with Stephen who was just brilliant. He kept us informed personally at all times and was always at the end of the phone if we needed him, just brilliant. We would highly recommend Stephen Lane to anyone looking to sell their property in his area. First class!

Julian · 16 April 2024

★★★★★ 5/5

Google

We bought a house via Stephen Lane Estate Agency. I can say, we made a very good choice using their service, because they were helpful, available every time when questions rised by us, and the whole buying process was pretty fast, while they were trying to accelerate it continuously. I think they`re one of best agency in this area. Thank you for everything, Stephen and your lovely team!

Csaba · 29 June 2024

★★★★★ 5/5

Google

From the first visit from Stephen, we were reassured that this was an agent who was willing to give up his time in order to make us feel comfortable and to give us the best advice on the current market situation. We were confident that he would be able to sell the property with the amazing video he created for our house, but even he was surprised that it sold for as much as it did, and in the first week it was on the market! Stephen ensured that we were able to get a buyer who was willing to give us time to look and find somewhere that met our criteria without feeling pressured, which we much appreciated, and was very supportive when we told him our news about finding our new home. Toni, was also excellent at not only updating us on what was happening with our buyers but also in keeping everyone in the loop with the progress as it moved forward. We would highly recommend this estate agent and would like to thank all of the staff for their guidance, support and excitement on our behalf on completion.

Edward · 22 June 2023

★★★★★ 5/5

Google

Highly recommend Stephen and everyone at Stephen Lane! From the first time meeting Stephen there seemed to be an instant click and we knew that this was the right agent for us - courteous, informative and most of all very honest… Our first time selling a property and we felt well informed and supported throughout the whole process. Any queries or concerns that we had were always resolved or responded to instantly & we felt as if all the staff always went above and beyond for us. Unfortunately due to external factors our planned move didn’t happen, but even with this situation the guidance and after care provided by Stephen and his team was brilliant. We will definitely be using Stephen Lane when the time is right for us to move again and will recommend them to friends and family in the future. Charlotte & Aaron

Charlotte · 22 June 2023

★★★★★ 5/5

Google

I have used Stephen Lane recently in order to put my flat up on the rent market. I cannot fault any of the team at all. They are all so helpful and give regular updates with what is going on. Stephen is personable and really made me feel I was the only person he was dealing with even when he had 101 things to do! Little touches like that go a long way. I really feel all the stress of finding a tenant has been taken off of me and the whole process was made simple from start to finish. Any questions I had, I knew I could ask any time of day. Couldn’t recommend them enough!

Courtney · 22 June 2023

★★★★★ 5/5

Google

Steve and his team have been in charge of fully managing my rental property for the last few years. He and his team are professional, competent and provide sound advice whenever required. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Nicola · 22 June 2022