Bear Estate Agents Canvey Island reviews

★★★★★ 5/5

Google

I would highly recommend using Bear Estate agents, I had a great experience. From the initial evaluation which was spot on to the completion. Helen was my appointed contact and was always able to answer questions and kept me in the loop. We shall soon be selling my partners property and will not hesitate in using Bear again. Thank you Team Bear!

Karen · 16 February 2026

★★★★★ 5/5

Trustpilot

Joe and the team were great

Joe, Leigh Anne and the team were very informative when it came to helping me decide what to do with my property. Once I decided to sell they were great at getting me viewings and keeping me up to date on my journey. I would recommend them whole heartedly.

Ann · 15 May 2026

★★★★★ 4/5

Trustpilot

153 Westcliff Park Drive

From the start right through to completion, Bear were available and on hand to help us through our journey of selling our first property. Although this was a very daunting adventure, people like Helen Wilson gave us the confidence that no stone was left unturned and the sale would be managed diligently. We would like to extend our thanks to the team at Bear and wish them the very best for the future.

Darren · 8 October 2026

★★★★★ 5/5

Trustpilot

Amazing estate agents!

Helen was amazing throughout the whole purchasing process going above and beyond to ensure I had the smoothest possible sale. Thankyou so much!

Mollie · 8 October 2026

★★★★★ 5/5

Google

Wow, where do I start fantastic 🍾Bears estate agents from start to finish. All the staff work extremely hard, photos taken kept informed and sold within 4 Weeks. You are so well looked after By Leigh-Anne she is always there for you. She explains everything and her advise is brilliant. I sing my praise for all the staff but Leigh- Anne goes above and more. I highly recommend Bears you will not be disappointed. Thank you so much Bears for everything you done for us. Xx

E · 29 February 2024

★★★★★ 5/5

Google

I cannot praise Bear estate agents enough. There were several worrying times with my solicitors not replying, and situations I didn't know what to do next etc, but Sydney at Bear was amazing and always put my mind at rest and restored my faith in the sales progression when at times I thought it was all over. She went above and beyond to help. She kept in contact with both myself and the buyers and kept us all informed and advised us on what to do. I'm so grateful to her for all that she did from the start to completion. I would highly recommend Bear estate agents to anyone!

Julie · 17 June 2025

★★★★★ 5/5

Google

We have just completed our time with Bear, we sold one and bought two properties via the Leigh team. From my initial meeting with Jack all the way through to Megan handling our sale/purchases, we had nothing but professional and efficient service. Ours was a delicate situation due to divorce but they handled it beautifully. For every time I answered a call to have Megan say “it’s nothing to worry about” was so appreciated and made a stressful time less so. I wouldn’t hesitate to use Bear again. Thank you all.

Lynn · 30 January 2024

★★★★★ 5/5

Google

We needed a quick sale and contacted 3 different estate agents. I called Bear at the Southend branch and spoke to Ricky Foker and arranged for him to come round and do a valuation. He turned up promptly and exactly when arranged and immediately we felt this was the person we would trust with the sale of our house. He understood our needs and took time to talk with us and we could tell he really appreciated our home and gave us great confidence. I can honesty say the difference between Ricky’s approach and the other 2 agents that attended was like night and day! No comparison. Ricky quickly arranged the photos and particulars and I was able to speak to him about the details and get everything just as we wanted. We had a buyer in just under 6 weeks. Ricky is a fantastic negotiator and really worked hard to get us the sale we wanted. Ricky and his team at the Southend branch were all amazing and I have no hesitation in recommending them to anyone.

Lady · 30 January 2024

★★★★★ 5/5

Google

We recently bought a house through Bear and couldn’t be happier with the service. Sydney was a great help when it came to making offers and organising viewings and Tilly was amazing, communicating all the way through the purchase and going above and beyond to help get everything over the line. Would highly recommend.

Luke · 16 February 2026

★★★★★ 5/5

Google

Just a few months ago, I was casually browsing properties, thinking I’d probably buy something in a couple of years. Fast forward to now, and I’m looking at homes in Southend-on-Sea, where I stumbled across a few gems that surprisingly checked some of my must-have boxes. I sent off a request for more information and viewings, initially set on finding a two-bedroom for the extra space. That’s when George Plant at Bear Estate Agents came into the picture. George suggested I also view a property fresh on the market on the same street as the one I had inquired about. I agreed, and as it turns out, George’s recommendation was THE ONE! It was love at first sight - my forever home, all I’ve been dreaming of. I’m so grateful for George’s incredible flair. He’s approachable, accommodating, quick to answer questions, and helped me negotiate a price that worked perfectly for both me and the family selling the home. A massive THANK YOU to George for making this dream a reality! I also want to say a huge thank you to Helen Wilson in the Sales Progression Process. Helen was amazing - so patient with all my (many!) questions and always taking the time to explain things clearly. She helped me think through and ask the questions I didn’t even know I needed to ask at the time. Having Helen’s support felt like holding hands through one of the most nerve-wracking, emotional rollercoaster experiences of my life. Her kindness, guidance, and calm reassurance made all the difference. I couldn’t have asked for a better team to help me through this journey. Thank you both so much for your support and care. I’m beyond grateful and will recommend Bear Estate Agents to anyone looking to buy or sell a home!

Hac · 12 May 2025

★★★★★ 5/5

Google

Bear Estate Agents Basildon Branch , We wanted to take a moment to express our appreciation for everything you have done for us in selling our house ! Bear really are an exceptional estate agents who helped us to sell our house 3 weeks after putting it on the market. We have had excellent communication from them throughout and want to say a special mention to Leigh-Anne who is nothing short of a saint, her organisation really helped pull everything together and we couldn't have done it without her. Hannah and Naomi Shaw

Hannah · 1 December 2023

★★★★★ 5/5

Google

I had to deal with Bear estate agents after buying a house and my vendor sold through them. What a gem Wendy was. She kept me up to date with everything. Our completion day was a nightmare with everything close to falling apart. Wendy was on the phone constantly chasing everyone and keeping me well informed even though she wasn’t my estate agent. If I was to sell I would use Bear based on this experience. Thank you Wendy

Lisa · 16 May 2025

★★★★★ 5/5

Facebook

We recently purchased our property through Bear Estate Agents and had a great experience, especially thanks to Zoe. She was friendly, professional, and always quick to respond to any questions we had throughout the process. Zoe made everything feel straightforward and stress-free, and her support really stood out. I’d happily recommend Bear Estate Agents and Zoe in particular, to anyone looking. Jenny & Nick

Jenny · 17 October 2025

★★★★★ 5/5

Google

Bear have been amazing in helping me find my second home. George the agent has provided the most professional yet friendly service. He is very quick to respond and provided several homes that met my criteria. He is a credit to the company and I’ll definitely be in touch if I ever need to find another property which won’t be for a while as he helped me find the most beautiful home. Thank you so much George, you made the process a pleasure!

Jessica · 22 March 2025

★★★★★ 1/5

Google

Fake positive reviews! The style, similar language they are employees and get their family and friends to write them. Very untrustworthy. Check Trustpilot. If they treated buyers better they might have got some positive reviews. Basildon branch. Abysmal and shocking service from this estate agent. We had our offer accepted for a property marketed by the Basildon branch, at which point they demand a £250 deposit which is very strange. We were dealing with another person there, but suddenly Joe was replying without explaining why he was calling instead of the initial person. We were asked to send in documents which we did, but Joe claimed not to have received them, when the documents were all in the email, he was rude, argumentative and used this as an excuse to re-sell the house without speaking to us, no communication until AFTER he sold the house to somebody else whilst our offer was in acceptance. They are sneaky, dishonest and so many red flags raised. They also rush buyers, blame the vendor for being 'unhappy' when ample time should be given. Joe said '5 days was too long' this is ridiculous, you get longer for a dress and this is a house purchase. If he thought he didn't have the documents, couldn't understand them, there should be communication to find out, instead they sneakily put the house back on the market behind our backs and only told us after they got another buyer and re-sold it and all based on their mistake of not being able to read emails, making presumptions instead of communication. They break contracts and so glad we did not pay the £250 or business with them, they are dishonest, untrustworthy and looking at the reviews here, looks like a common occurrence which is probably why they demand a £250 deposit, they're clearly messing buyers and sellers around and I wouldn't trust them to refund that deposit. Instead of communicating, they re-sell houses and get simultaneous buyers whilst an offer is accepted, even after the deposit has been paid, surveys, solicitor fees, etc and all that time and money invested. Avoid doing business with this agent, they use sellers as scapegoats, blame the vendors, tell them one thing, buyers another, give unreasonable timings like 5 days - which they make up as the go along and are sneaky re-selling houses already accepted. Red flags. Buyers should only do business with honest, professional, good communication and agents that care equally for buyers and sellers. Their reputation and business depends on it and both needed. To top it all off, Joe is the owner. Highly unprofessional, incompetent, false accusations, no apology even after his errors were proven, highlighted that he used to re-sell the house, rude, inappropriate comments and highly untrustworthy. EDIT - Bear's reply says it all, proves my points. No communication, just lies. The disgruntled response from the person at Bear (Likely Joe with that attitude) further demonstrates my experience with these unprofessional, dishonest people that cannot handle the facts let alone take responsibility for their actions and breaching standards. No name of the frustrated person that replied from Bear, hiding. The deadline was imposed by you which you already tried to blame the vendor for, now discrepancies, excuses after excuses, so many lies. They told the vendor false information and they shift blame. It is your actions that cause bad reviews, you're to blame, very lucky escape from rogue dishonest estate agents. They persist on false information, even when emails Joe wrote, were screenshot back to him, he lied when the proof was right there. The honest reviews hit a nerve, which resulted from their own terrible, unacceptable actions. They can't stop honest people reviewing, disappointed people are warning others about their actions, incompetence, dishonesty, breaking contracts, re-selling sold houses, lies, denies, bad customer service and no duty of care towards vendors nor buyers, as you can see. Unfortunately for you, you cannot stop negative honest reviews cos you don't like the facts.

S · 28 August 2023

★★★★★ 5/5

Google

We saw three local estate agents in August 2022, Bear Hockley were the first to come in and certainly raised the bar very high. Whereas the other two agencies were more concerned in pricing a house to get into a lower price /search bracket and telling us why other properties were not selling, Scott showed he understood our HOME immediately and his valuation was what we had in mind. His target price was spot on and this was what we achieved. Photographs, drone shots were first class. Our home went up on a Tuesday evening and by 10.00am on the Thursday we had sold to a lovely couple. From then on, Bear Hockley had their finger on the pulse every step of the way. Zoe in particular kept all parties of the chain updated and shook the tree when necessary. Never once did we have to call them for updates. We cannot praise the Hockley team enough. Thank you Scott, Conner, Roman and of course Zoe.

Ken · 28 August 2023

★★★★★ 5/5

Google

Sold our house through Bear not too long ago and couldn't recommend them enough. From initial valuation Joe was professional and said he could get us more than any of the other valuations we had previously received. He wasn't wrong as after conducting an open day we had multiple offers over the asking price and he helped us decide which was the best one for us. Unfortunately we ended up with real problems lower down in the chain, which Joe and his team went above and beyond to chase and helped ensure after lengthy delays we finally managed to complete. One of the main reasons I give Bear Basildon 5 stars is just how contactable they are. We had multiple late night conversations with Joe when we were concerned things were going wrong and this really helped put our minds at rest. Our experience with the chain has put us off moving again for life, but if we did there would be no hesitation in which agent we would be using! Thanks for all your help, Lawrence and Sarah

Lawrence · 28 August 2023

★★★★★ 5/5

Google

Having had some difficulty in trying to move for over two years, Bear got the job done for us and we couldn’t be more pleased with the service we received from Tony, Megan and the team in the Leigh office. During many ups and downs and very stressful moments throughout the whole process, the team at Bear kept us on track and helped get us into the family home we’ve always wanted. Bear’s professionalism and persistence along with their friendly and helpful manner is a level above the other local estate agents we have had experience of dealing with in the area and would certainly recommend them to anyone.

Daniel · 28 August 2023

★★★★★ 5/5

Google

Sydney Mackie is a great asset to Bear Estate Agents! My mother who has been trying to enjoy her retirement bought a flat through Bear and the sellers solicitors as well as our solicitors were incredibly slow, childish and unserviceable! Even though I work in the industry what was supposed to be easy was made difficult by our solicitors. Sydney has kept us informed of progression, outstanding issues and helped where ever needed. FINALLY COMPLETED!!!😃 So thank you so much Sydney a great weight had been lifted from our shoulders.

Jon · 28 August 2023

★★★★★ 5/5

Google

This is a bit of a delayed review, it's been a busy year since we moved. We finally moved into our new house in rainham back in May which was advertised with bears estate agents. There were many problems along the way but none of them were caused by bears. I've got nothing but praise for all the staff at bears who dealt with our purchase particularly Helen and Sydney who were dealing with it most of the time. They managed to get things moving when things seemed to have come to a hault and they dealt with the whole chain brilliantly. I would have no issues with advertising my own property with bears in the future if I moved. Many thanks to Sydney and Helen, you made things very easy and clear and worked very hard for us.

Andy · 28 August 2023

★★★★★ 5/5

Google

If I could leave more stars for these two, I would. Starting with Megan- from the very start she was so positive and just a lovely person to speak with! So informative, professional but friendly all in one. I hope Bear appreciate what a great employee they have, thank you for all your help Megan! Due to the management company being super busy we was left waiting a while but Megan was honestly the light at the end of the tunnel, every time. She went above and beyond with everything put her way and all with a passion. Thank you so much again Megan, you truly are great at what you do. I would also like to give a massive thank you to Marcos! I can’t believe the dedication he has to his job but for his customers too! We were new to viewings and looking back we may have made requests for viewings which was definitely past Marcos working hours, but that didn’t matter to him, nothing was ever a bother - can’t beat that customer service. Marcos was there from the very beginning until the end, so much so he became my safety blanket up to the point where I felt I had to leave him alone as his role was done (sorry about that Marcos) there was nothing he wouldn’t do for us customers, an absolute asset to your team. I will be recommending Bear thanks to the pair of you.

Amber · 28 August 2023

★★★★★ 5/5

Google

My daughter had help from the Canvey Island branch for selling her house. They were so motivated and committed to doing all they could for her. We appreciate them going above and beyond to get the sale done. I would recommend them highly. Special thank you to Marcos who was brilliant from the start as well as Tony and Helen doing all she could for the sale progression. Thank you from the family for all your hard work and dedication to get the sale completed for my daughter

Gillan · 28 August 2023

★★★★★ 5/5

Google

We first met Joe when he came to value our house. During the meeting he clearly explained current market trends and things to consider with the process. We had a few valuations from other agents too, but decided to use Bear because of the good initial impressions and interactions we had with Joe. Joe and his team organised the viewings and talked us through the offers we received, providing guidance when selecting what offer to go with. While selling our house we were also looking for a place to buy. Regardless of the estate agent selling the properties, Joe was always happy to provide advice and guidance on the properties we were looking at and how to achieve the best price. During the selling process Joe and his team were available when ever we needed to speak to them. Overall very happy with using Bear to sell our properly and guide us through the process.

Bethany · 28 August 2023

★★★★★ 5/5

Google

Bear (Leigh-on-Sea branch) provided an absolutely amazing and professional service from start to finish. Jack explained everything very clearly from the start and took excellent photographs of my property. Marcus kept me updated with viewings and after less than a week the property was sold. The ongoing support from Megan was second to none. I was kept updated the whole way through and I didn’t need to chase anything as they did it for me. I would highly recommend Bear to anyone looking to sell their property- they really did help to make the process go as smoothly as possible.

Debbi07 · 28 August 2023