5/5
TrustpilotSeamless service
Rating only, no written review.
Trusted Agent profile · Canterbury
Wards Canterbury reviews
★★★★★
310 reviews across 2 platforms
32 St Margarets Street, Canterbury, CT1 2TG, CT1 2TG
Wards's office in Canterbury, at 32 St Margarets Street, is rated 4.6 out of 5 across 310 reviews on two platforms, including 201 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Wards won in 2026.
Awards
The Trusted Agent 2026 results for Wards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Dear Eva, Thank you for taking the time to leave a review and we’re sorry to hear that you haven’t been satisfied with the service you have received. Unfortunately, as you have not provided us with specific reasons for your dissatisfaction, we are unable to comment in more detail. However, we would like the opportunity to discuss your experience and would encourage you to contact us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards, Wards.
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Dear Sophia, Thanks for leaving us a review, we really appreciate it. Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Dear Sunil, Thank you for your 5 star rating. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Dear Justin, Thank you for your 5 star rating. Stay safe and Merry Christmas. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
2/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Dear Ahha, Thank you for your rating. I am sorry we did not deliver a 5 star service. Please contact us to let us know what we could have done better. All the best, Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents canterbury@wardsofkent.co.uk
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Dear Damian, Thank you for your star review. We have just launched a Charity promotion to raise £1,000,000 for vulnerable Children. Every valuation we attend, we will donate £100 to our local charity. If you know of anyone that is thinking of moving please pass on my details and you both could be helping towards our £1,000,000 target; sam.dalton@wardsofkent.co.uk All the best, Sam Dalton Senior Operations Director Wards Estate Agents
1/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Dear Donna We are sorry if you have been dissatisfied with the service that you have received and would appreciate the opportunity to discuss this further with you. If you could please contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk we would be happy to assist you further. Kind regards Wards
4/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Dear Ilina, Thank you for your 5 star rating. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Wards Canterbury
How many reviews does Wards Canterbury have?
Wards's Canterbury office has 310 reviews across two platforms: 201 on Google, 109 on Trustpilot (across the whole business).
What is Wards Canterbury's rating?
Wards Canterbury is rated 4.6 out of 5 across all 310 reviews, and 4.6 out of 5 on Google from 201 reviews.
Has Wards won any awards?
Yes. In The Trusted Agent 2026 awards: Wards, Canterbury won Trusted Agent; Wards, Chatham won Gold; Wards, Stoke on Trent won Trusted Agent; Wards, Chesterfield won Trusted Agent; Wards, Maidstone won Trusted Agent; Wards, Meopham won Trusted Agent.
Where is Wards's Canterbury office?
Wards Canterbury, 32 St Margarets Street, Canterbury, CT1 2TG, CT1 2TG.
