Wards Whitstable reviews in Canterbury

★★★★★ 5/5

Trustpilot

Tenterden Wards -Fantastic from Start to Finish

Tenterden Wards were simply fantastic in helping me to sell my home. Alex, Becky and Emily were professional, have fantastic knowledge and really did find the best buyer for my home. Tina, our sales progressor, kept me informed and updated along the way and was always on hand to answer any questions. I would happily recommend Wards to anyone looking to sell their home. Thank you

Nicky · 23 August 2024

★★★★★ 5/5

Trustpilot

Great experience with Wards

We had a very positive experience with Wards Canterbury. Jade Thorne was extremely organised and focussed on marketing and selling our house. We sold within 3 weeks and had a very smooth sale. Our sales progressor Maria Meddings was great at keeping us in the loop as to the chain. We would like to thanks everyone at Wards for making a naturally stressful life event very smooth and worry free.

Pamela · 15 June 2024

★★★★★ 5/5

Trustpilot

We sold our property with Wards in Canterbury

We sold our property with Wards in Canterbury - completed last week. The team there is excellent and great with their clients. Particularly Michael Watts who went above and beyond to find me another buyer when we lost our first buyer. His enthusiasm made things a bit more bearable as you can imagine how stressful the process of sale would be. Maria the sales progressor kept us informed throughout. She reassured us when there were hiccups in communication between solicitors just before exchange. Thank you so much for a smooth process. I would recommend Wards to anyone.

Elaine · 14 November 2023

★★★★★ 5/5

Trustpilot

I would strongly recommend Chris Jones…

I would strongly recommend Chris Jones of the Wards Whitstable branch. From the first contact , I found Chris to be informative , an excellent communicator and most importantly straightforward and honest. He accepted any feedback from me with good grace and continued to search for my ideal property. If you looking for a property in Whitstable pop into Wards and ask for Chris, he’s your guy!! Lorraine Adlam

Lorraine · 14 June 2024

★★★★★ 5/5

Trustpilot

Excellent Debbie Ludgate

As a Sales Progressor Debbie Ludgate was amazing. I’ve moved a few times and never been involved with one.Debbie Ludgate went above and beyond to ensure our sales went through as smoothly as it could. She usually works 3 days a week but on occasions worked two full weeks to ensure that our move could progress expeditiously.She’s very professional, calm, approachable but also has a good sense of humour. I will miss our laughs.

Joanne · 9 March 2024

★★★★★ 5/5

Trustpilot

Great service

We found our experience with Ward very smooth. From the start to finish. They got us many viewings for our property and even when the initial sale fell through they found someone else very quickly. Kim was a joy to talk too and very professional and got the job done. Nicole very happy and positive and again a pleasure to deal with. Thank you both.

David · 15 August 2024

★★★★★ 5/5

Google

I would like to record that our family have had a very good experience using your estate agent facilities and we would recommend you to others. We sold my late mother's property within 4 weeks of selecting Wards as our selling agent- this was after we had been on and off the market over the previous 4 years, due to my mother's failing health, with another local agent. Mark Ranger, Freya and Maria all contributed to the relatively quick sale and kept me fully updated during the selling process. Special thanks to Freya for her significant help and assistance. May I wish you all well and hope you all have further successful transactions in the future. Yours sincerely Ashley Tomsett

Ashley · 10 October 2023

★★★★★ 5/5

Google

After a longggg process at no fault of wards, we finally got there! Freya was incredible, always emailing or calling to update us, even if there was no new news, she still kept us informed and we never felt ignored or a hinderance. She is credit to the team. Mark was also such a great help, always reassuring us on Saturdays to let us know the plan for the following week to get everything sorted faster. Without Freya and mark, we wouldn’t have been able to exchange and complete before our deadline. Thank you so much.

Hayley · 10 October 2023

★★★★★ 5/5

Trustpilot

The team at Wards Headcorn are very…

The team at Wards Headcorn are very professional and friendly. This isn’t my first time I have used them because of this, I have every confidence in them and would throughly recommend them.

Gerald · 5 October 2026

★★★★★ 5/5

Trustpilot

This review is for Tina Styance

This review is for Tina Styance. What an asset she is to Ward & Partners. She looked after us through our first and second purchase and sale (an absolute nightmare chain) and I never evet felt anything was ever too much. She kept me updated through the whole 9 months and she fought for us to get where we are now. She was by far the best sales progressor out of our whole chain and I was so pleased that she was ours. I would use wards again but purely because of Tina. The sales side was okay but she really was what kept everything together (including me) throughout the whole process, Thank you Tina. Enjoy your flowers you were amazing and I am so grateful Rebecca x

Rebecca · 7 October 2023

★★★★★ 5/5

Trustpilot

Great service, great team.

"We had a great experience working with Wards Tenterden. From the start, they were professional, friendly and trustworthy. Their communication was excellent, always prompt in responding to my questions and proactive in keeping me updated. We dealt with Rebecca Morgan, she was friendly, knowledgeable and at no point did we feel any pressure. Really looking forward to moving into our new home.

Thomas · 10 September 2024

★★★★★ 2/5

Trustpilot

Wards Ashford was awful

Wards Ashford was awful, promise top rate service and fail to deliver. weekly marketing updates confirmed pitiful marketing to the point of embarrassment and a request to stop the updates as it only evidenced just how bad the service is. Contract heavily loaded in Wards favour, no open house as promised, no for sale board without chasing and then not as promised. If on-line failed to deliver leads then Wards have no proactive marketing approach.Worst experience ever,

Mark · 11 November 2023

★★★★★ 5/5

Trustpilot

Nadia Wilkinson

Nadia the sales executive was has been absolutely excellent in our dealings with her regarding intended purchase, 86 Barley Drive, Grasmere Gardens. We have found her polite, highly professional, an excellent communication style, friendly and overall made us feel welcome and at ease in guiding us through the process of purchasing our new home. It is our opinion that Nadia is a credit to her employer and we hope the above will in some way serve to facilitate her future progression with such.

Anne · 27 August 2023

★★★★★ 5/5

Trustpilot

I went to Wards on a whim!

I went to Wards on a whim! Earlier this year as my contract was coming to an end with my then Agent. I was greeted by Prince & Amrit who were both very friendly, extremely knowledgeable & polite. From the word Go! They instantly made me feel comfortable and well at ease before, during and after the whole transaction of the sale of my property.They were efficient and very hands on and took away any reservations that I had during the process. Prince kept me updated at all times and so I knew exactly what stage(s) the sale of my house was at and he never left me in the lurch about anything, so this made things even more relaxed and easier to deal with.The turnaround was unexpectedly fast and I could not fault a thing! They remained courteous, positive and professional throughout the whole process.They kept their word, worked great as a team and delivered exactly what they promised!I highly recommend using Wards and it is a bonus if you’re lucky enough to meet both Prince & Amrit!

Shan · 25 August 2023

★★★★★ 5/5

Trustpilot

5* Experience With Devon !

I luckily had a conversation with Devon from the Rochester branch after I had a offer fall through. He was very understanding and encouraging even though it was a horrible situation for us. He suggested another property that I felt at the time would be out of our league, But I can not thank him enough for booking us in for the open day as a week later our offer was accepted and we have now moved into our dream home !He regularly checked in and kept my sanity during the stressful process of moving and I couldn't have been more grateful. We had a lot of great help From Wards through a few different branches in the end but i do have to give a special thank you to Devon for finding us our dream home !

Jodie · 16 August 2023

★★★★★ 5/5

Trustpilot

⭐⭐⭐⭐⭐ A Big 5-Star Shoutout to Robbie…

⭐⭐⭐⭐⭐ A Big 5-Star Shoutout to Robbie White at Wards Letting Agent in Canterbury, UK!We couldn't be happier with the exceptional service provided by Robbie White. His local expertise and dedication to finding the ideal rental property are truly commendable. From our first conversation, it was clear that Robbie had a deep understanding of the Canterbury housing market. He tailored his search to match our needs perfectly, saving us time and effort.Robbie's transparent and timely communication made the entire process smooth and stress-free. His professionalism, coupled with a friendly demeanor, made us feel valued as clients. Whether it was answering our questions or guiding us through paperwork, Robbie was there every step of the way.As newcomers to Canterbury, we greatly appreciated Robbie's insights into the area and his willingness to go the extra mile to ensure we were comfortable with our choice. His dedication didn't end after we signed the lease, he continued to check in and offer helpful advice for a seamless move-in.We wholeheartedly recommend Robbie White to anyone seeking a top-notch property agent in Canterbury. His commitment, expertise, and exceptional service truly make him stand out. Thank you, Robbie and Wards Letting Agent, for making our relocation a fantastic experience!Best regards,Kusnia Ramdayanti andMd Wahid Chowdhury

Md · 8 August 2023

★★★★★ 5/5

Trustpilot

Professional and thorough Valuation

Gemma called today to value our property with view to selling.Gemma was really pleasant, professional and super helpful, showing us comparison properties that had sold in the area, in order to come to an achievable and realistic sale price. She took detailed measurements of all the rooms and noted the standard of fixtures, fittings and decoration.We will certainty place the property with Wards, once we have made a moving decision.Thank you. R Peake

Rosie · 16 January 2024

★★★★★ 5/5

Trustpilot

Helpful and great organization skills

Wards have been great at assisting me in my purchase of a house in folkestone. Big shout out to Maria Meddings for helping so much and facilitating everything whilst I have been out of the country for most of the purchase. I will be using Wards and hopefully Maria again for my next purchase.

Jed · 11 December 2025

★★★★★ 5/5

Trustpilot

Great for first time buyers

We had a really great experience using Wards. From the original viewings through to our offer being accepted the communication with the team at Rochester was clear and frequent. Once our offer was accepted, sales progressor Judy Day was fantastic. She kept us informed and helped us through the process, which was so invaluable to us as this was our first house purchase. Especially towards the end when we ran into some delays with exchange, Judy kept in touch with progress and consistently was in contact with the seller/solicitors to get updates and push things forward. Would happily use again, thank you to Judy and all the team who helped us get over the line!

Timothy · 12 July 2023

★★★★★ 5/5

Trustpilot

Top Team at Headcorn.

We went into the branch at Headcorn looking for properties in the area. From the first visit everyone was attentive to our needs and couldn't do more to help us find the home we were looking for. Even though the Headcorn branch is a small team, all gave us good advice, communicated as they said they would, met us promptly for viewings and kept us up-to-date with potential properties coming to market. In the end we opted for a property in the area handled by another agent. After updating the team, Hollie emailed to congratulate us and offered further assistance in the process should we need it. All-in-all a very professional team. A big thank you to Tom, Hollie, Caleb and Diane.

Robert · 10 July 2023

★★★★★ 5/5

Trustpilot

The ward and partner has been providing…

The ward and partner has been providing excellent service to us since 2014 and especially I would like to thank Leah Peacock for her outstanding support she has provided in every aspects of the difficult processes. Leah is very organised and well time managed as every time I require a help she has gone beyond to sort out the problems with instant replies. I wish Leah and her team all the best and there’s no doubt they will provide the same support to other clients and I will definitely recommend ward and partner as an estate agent.

Gurung · 30 June 2023

★★★★★ 5/5

Trustpilot

Exemplary service

The team at Wards, including Brandon and Jane, were exemplary from start to finish - professional, friendly, efficient -and navigated the purchase and completion of my property brilliantly. I wouldn’t hesitate to recommend them.

Kathy · 3 September 2026

★★★★★ 5/5

Trustpilot

A huge Thank you George Jordan at wards…

A huge Thank you George Jordan at wards for making the process of renting my property an exciting experience. Patiently walking me through every step of the way George has been professional, understanding and efficient throughout. From start to finish it has been stress free and worry free. If you want to rent your property in dartford ask for George he’s your man!

Jasmin · 2 July 2024

★★★★★ 5/5

Trustpilot

I'd like to say a huge thank you to… Adam Copas and Joseph Dennis (Wards in Walderslade / Chatham Branch)

I'd like to say a huge thank you to Adam Copas and Joseph Dennis from Wards at the Walderslade / Chatham branch who went above and beyond in terms of delivering excellent customer service. 10/10! In relation to all other estate agents I called, Wards went beyond my expectations; Adam was very polite, reassuring and helpful. He asked me all the relevant questions for someone like myself who would be a first-time buyer, and was able to book me in for a same day, video call appointment with Mortgage Advisor and Protection Specialist, Joseph Dennis. Unlike other estate agents, Adam took the time to follow up next day to make sure all my questions were answered.In comparison with other estate agents I spoke to, Adam Copas showed me a lot on undivided attention and interest which was greatly appreciated. Other estate agents I called did not match the service I received from Adam or Joseph in the slightest.Joseph Dennis gave me a formal and insightful introduction into the company, and was very impressed with his intuitiveness in relation to Mortgage Matters Direct and Wards. I was able to learn a lot about the processes of buying a property. Joe and Adam really take pride in their work and it is in their best interest is to help in anyway they can. Joseph answered all of my questions, as well as offering exceptional mortgage advice and made me feel very reassured and confident in his abilities. Taking away from our discussion, me and my partner now have a goal and better vision of our financial situation and I will definitely go to Joseph when ready to buy our first home.Thank you Adam Copas and Joseph Dennis.

Georgia · 19 June 2023