Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
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5/5
GoogleWould like to say a big thank you to all the staff for all the help and support that wards gave me for getting me the lovely property they were very helpful and keep me informed from start to end I could not thank them enough especially Matthew he was just brilliant could not thank him enough for all his hard work and help and excellent communication would definitely recommend him and the team and if I at to I would not hesitate in the future to use wards lettings agency five star rating ππ
Sandra Β· 10 October 2022
Agent replied Β· 10 November 2024
Dear Sandra,
Thank you for your great feedback regarding our team in Whistable. We are so pleased to hear you are delighted with your new home. All the best.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
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5/5
TrustpilotWards of Canterbury
I recently bought a property through Wards of Canterbury via the modern day auction method , Mike and his team were extremely helpful and friendly throughout the whole process keeping me up to date with every move . I believe I now now hold their record for the quickest purchase and completion on record with them , a mere 20 ish days from start to finish !!Thanks Mike great job
Rick Β· 19 August 2023
Agent replied Β· 26 December 2024
Hi Rick,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how well your Modern Auction purchase has gone, as well as how quickly it's been completed!Best wishes,Wards.
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5/5
Trustpilotβ¦Great service
Hazel,Sam and Gemma were so friendly and helpful when we first put our house on the market,finishing the process we had really good support from Maria Meddings for which we are very grateful.
Linda Β· 18 March 2026
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5/5
TrustpilotExcellent Support
The help and support we received from Debbie Ludgate, the Sales Progressor, was outstanding. She went out of her way to make sure that our very difficult transaction kept moving forward by liaising well with all parties. Thank you Debbie we can highly recommend you
Robert Β· 4 December 2024
Agent replied Β· 26 December 2024
Hello Robert,Thank you for your lovely review. We're glad to hear that Debbie provided outstanding support and kept your challenging transaction on track. Your recommendation means a lot to us. Best wishes, Wards of Kent
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5/5
TrustpilotBrad at Wards
Sadly I completely missed out Brad at Wards of Gillingham when I left my review which was an absolute traverstyof an oversight! Brad was superb and so helpful. He could not have done more for us and I would highly recommend him if you need an estate agent
Happy Β· 11 October 2024
Agent replied Β· 26 December 2024
Thank you for highlighting Brad's exceptional service at our Gillingham branch. We're thrilled to hear that he was so helpful and made a positive impact on your experience. We truly appreciate your recommendation.Best regards, Wards of Kent
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5/5
TrustpilotThe whole team at wards is brilliantβ¦
The whole team at wards is brilliant from initial contact to after sales. They have been helpful, informative and very professional throughout. In addition they have often gone that extra mile, for instance, by hand delivering my contract to my solicitors. This is my 6th property purchase and I can say without hesitation they are the best. Well done all around, especially Natalie Wood and Debbie Ludgate. Thank you all.
Frank Β· 4 July 2023
Agent replied Β· 26 December 2024
Hi Frank,Thank you for leaving a review! We're delighted to hear how positive your experience with our Ashford team has been, especially Natalie and Debbie, and how they've gone the extra mile for you. We'll pass your kind words along.Best wishes,Wards.
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5/5
TrustpilotRachael Ruocco-Buchanan
Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.
Dane Β· 16 April 2026
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4/5
TrustpilotStress-free process
If I could give this company or my negotiator more stars then I would. I recently used Wards to help me with the property that I was so very fond about and Josie Sampson was very helpful, thorough and professional with my application process. It was a stressful process but also VERY worth it. Thank you Josie for helping me find the right place.
Florise Β· 21 November 2023
Agent replied Β· 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotWards have been absolutely wonderful inβ¦
Wards have been absolutely wonderful in helping us with the entire moving process. Sophie has been especially helpful, very organised & is always able to find the answers weβre looking for from somewhere. Chelsea & Georgia have also been fab. Would certainly recommend
Clare Β· 29 November 2024
Agent replied Β· 26 December 2024
Afternoon Clare,Thank you for your lovely review! We're thrilled to hear that Sophie, Chelsea, and Georgia were able to assist you so effectively throughout your moving process. It's wonderful to know that our team could provide the answers and support you needed. We truly appreciate your recommendation.Best wishes, Wards of Kent
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5/5
TrustpilotWards of Kent letting division
Wards of Kent letting division, helpful professional and efficient. If you have property to rent out, I highly recommend their services.
Jane Β· 16 September 2026
Agent replied Β· 26 December 2024
We're so happy to hear our letting division at Wards Paddock Wood provided you with such a positive experience! We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive Β£100* between you? Use the following link to refer a friend today: https://ae0.uk/5014
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5/5
TrustpilotHardworking and approachable
Alex, Leanne and Ollie at Wards Tenterden were a great source of support during our lengthy and stressful purchase. Managing communication between us and our seller, they did a great job of managing expectations and keeping all parties in the loop. Additionally, they also helped keep pressure on other parties involved, agents/solicitor/etc., in the process to help keep those lines of communication open. When we finally collected our keys, it was a bit like a celebration!
Tom Β· 2 November 2022
Agent replied Β· 26 December 2024
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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5/5
TrustpilotA Faultless Display
I was looked after so well by Wards of Rochester that I had to write a review. I big special mention to Debbie and Judy. Without their help we would not have secured the purchase of our lovely family home. With that in mind I decided to continue to use them for the sale of my own property. Professional, enthusiastic and thorough, throughout the whole process. Wouldnβt hesitate to recommend. Thank you so much. Danny.
Danny Β· 7 December 2022
Agent replied Β· 26 December 2024
Hello Danny, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
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5/5
TrustpilotHad a great experience with wards
Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!
Tobias Β· 17 August 2026
Agent replied Β· 22 September 2026
We're so glad you had a great experience and appreciate your kind words about our team member's knowledge and leadership at Wards Tonbridge. Thank you for your positive feedback!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive Β£100* between you: https://sl1nk.com/9xee2ip
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5/5
GoogleJoel in sales from Wards at Whitstable was very professional and showed us properties we were interested in, we live in Surrey and wanted to move to Kent and he sent over new property on Email that was new to the market as well, also he kept in touch with us. We would recommend Wards of Whitstable to any buyers for Whitstable property.
Norman Β· 11 November 2023
Agent replied Β· 10 November 2024
Hi Norman,
Thank you for leaving a review! It's great to hear how professional you've found Joel to be and how he's helped you and kept in touch throughout your search for a home in Kent.
Best wishes,
Wards.
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5/5
GoogleTeam at whitstable Fantastic throughout. Would not hesitate to recommend to anyone needing an estate agent. But a very BIG thank you to Grace who was always there when we needed her and always put in 1000% She will probably be very glad to never have to deal with us again haha! But on a serious note.. thank you, you are a star! X
Aimee Β· 10 October 2023
Agent replied Β· 10 November 2024
Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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5/5
TrustpilotThe whole experience from meetingβ¦
The whole experience from meeting Anthony through to completion of the sale of my late parents house has been faultless and I recommend using Wards in Walderslade
MR Β· 31 July 2026
Agent replied Β· 22 September 2026
We are so pleased to hear about your positive experience with us at Wards during such a sensitive time. We appreciate your kind words and recommendation.
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5/5
TrustpilotFirst time buyer
I am in the process of purchasing my first house through Wards. There has been many ups and downs but Amy Pearce from the Canterbury branch is been a constant support, she gone over and above to help and supporting me in my many queries, explaining everything and keeping me updated all along. She really makes a difference in this tedious process!
AI Β· 22 November 2023
Agent replied Β· 26 December 2024
Hi Al,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how, Amy, has supported you through the ups and downs by going above and beyond to help you and keep you updated.Best wishes,Wards.
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5/5
TrustpilotFrom the moment we met Kenny at wardsβ¦
From the moment we met Kenny at wards in gravesend I knew I wanted him to sell our house he was out there with his words and means what he says! I like that! Straight up! Thank you for making things so straight forward and introducing us to Tanisha also at wards who's been really lovely and kept us updated all the way! We've delt with wards with 2 sellings now. Thankyou for making things tick nicely π
Nicola Β· 11 March 2026
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5/5
TrustpilotLovely House Viewing Experience
Keryn showed us around a beautiful property on Saturday- We were really impressed with her knowledge of the period property and the little less obvious details she pointed out- we were also struck by her genuine nature and very human approach to the showing. It was unusual to have a people-centred outlook shared by an estate agent, so very impressed with this agent. Although the property wasn't the one for us, but the agent really impressed us.
Camille Β· 16 March 2026
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5/5
GoogleI would like to thank Harry at Wards Whitstable, he was always in regular contact and always happy to go above and beyond with our property search. Even though we are now not looking to move to the area any longer. It's been a pleasure meeting and talking to Harry over the past few weeks. He is a great asset to your team!
Emma Β· 10 October 2023
Agent replied Β· 10 November 2024
Hi Emma,
Thank you for leaving a review! It's great to hear how positive your experience with Harry has been and how he's gone above and beyond in your property search.
Best wishes,
Wards.
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5/5
GoogleJoel in sales from Wards at Whitstable was very professional and showed us properties we were interested in, we live in Surrey and wanted to move to Kent and he sent over new property on Email that was new to the market as well, also he kept in touch with us. We would recommend Wards of Whitstable to any buyers for Whitstable property.
Mary Β· 10 October 2023
Agent replied Β· 10 October 2026
Hi Norman,
Thank you for leaving a review! It's great to hear how professional you've found Joel to be and how he's helped you and kept in touch throughout your search for a home in Kent.
Best wishes,
Wards.
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4/5
TrustpilotSam Wilmer was extremely helpful
Sam Wilmer was extremely helpful and professional in dealing with the tenancy problems. My only complaint would be the difficulty getting through to the right contact sometimes when telephoning Wards.
Susan Β· 2 March 2026
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5/5
TrustpilotWalderslade Branch - Buying & Selling
'Time is the most valuable commodity' and a key takeaway from my Wards of Walderslade experience is they are willing to give you as much of theirs as they can. Kenny George (Snr Branch Partner) and Sam Bahia (Snr Marketing Consultant) never put a property forward that did not meet our requirements and always made themselves available to us throughout the buying and selling process. The house hunting road was bumpy , but the quality of service was not and with the additional support and efforts of Keiran Zwolinski and Kim Batchelor we have now found the right home to start our new chapter.
Edward Β· 19 January 2022
Agent replied Β· 26 December 2024
Thank you for your kind review, I am delighted the team did all they could to help you.Best wishes in your new home and I will ensure I pass on your note to the team.Kind regardsDavid HayesDevelopment Director
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5/5
TrustpilotAmazing Service from Start to Finish
Wards New Ash Green: Terri and her team have been amazing supporting the recent sale of my mum's house. They dealt expertly, patiently and warmly with both myself and my mum as well as being extremely professional and on the ball with all other parties involved. Special mention for Michelle who helped navigate some tricky issues as part of her Sales Progression. Can not rate them highly enough.
Nn Β· 10 May 2023
Agent replied Β· 26 December 2024
Thank you for sending in your review, I am really pleased Terri and her team helped with the sale - they are really passionate about what they do.Best wishesDavid HayesBranch Development Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.