Sandersons UK Land & New Homes reviews in Canterbury

★★★★★ 5/5

Google

We are so glad that we sold our house with Sandersons! Charlotte went above and beyond to help navigate our sale through to exchange and I don’t think it would have made it across the line without her! We are so grateful to her and the rest of the team for being so supportive and proactive! The lines of communication were always fantastic and we were made to feel that they were with us at every step in the sale. We are so grateful to Charlotte and thoroughly recommend Sandersons!

Louise · 11 October 2025

★★★★★ 5/5

Google

I have been fortunate enough as a tenant, to have Sandersons as my letting/property management agent for the past five years (and counting...). Seriously can't recommend my local branch in Canterbury enough. Donna and the team offer in my mind THE BEST and most professional tenancy lettings service in Kent. I would give six stars if I could!

Nancy · 7 November 2025

★★★★★ 5/5

Trustpilot

I have been a rental customer with…

I have been a rental customer with Sandersons Canterbury, for over six years now. I can honestly say that during this time, they have offered first class property management and letting agent service. Donna and the team are extremely approachable and professional. Any query, or request has always been dealt with super quickly.

N.A · 19 August 2026

★★★★★ 5/5

Google

Sandersons have been brilliant, our house was under offer within a week of being on the market! But their standout feature is their exceptional sale progression team. Charlotte was just incredible and supported us through a tricky chain. Calm, reassuring, professional and a great communicator! I wouldn't hesitate in using Sanderson's again. Highly recommend

Amber · 16 November 2025

★★★★★ 5/5

Google

Sandersons were amazing from start to finish during the process of buying my first property. They took the time to explain everything and were really on the ball with communication and keeping things moving along. Linda was fantastic at chasing and keeping me up to date with everything, and was so warm and friendly to speak to on the phone. Charlotte was also brilliant, stepping in while Linda was away. Thank you so much to everyone on the team who helped with my purchase. I would fully recommend Sandersons to anyone looking to sell their home.

Hannah · 15 December 2025

★★★★★ 5/5

Google

The Canterbury team did a exceptional job at marketing and selling our property. We achieved a great price a week after putting it on the market. Thanks to Antonia, Chris, Brett & Vicky from the Canterbury office. Thanks also to Kerry & Charlotte for their expert sales progression, without them the sale most likely would’ve fallen through.

Katie · 17 September 2025

★★★★★ 5/5

Google

We have had a wonderful experience selling our property with Sandersons UK. From start to finish, Antonia was there to talk us through the process and make sure everything went smoothly. She was caring, efficient and extremely knowledgeable. The whole team was great and I can't thank Sandersons UK enough!

Elisabeth · 10 October 2025

★★★★★ 5/5

Google

From our very first meeting, we had a strong feeling that Sandersons was the right fit for us. Their professionalism, attention to detail, and clear understanding of the local market made them stand out. While we loved our house, we knew it was a niche property and wouldn’t be easy to sell. It required strategic marketing and a highly organized team to attract the right buyers. Amazingly, the house sold in just 9 days after going on the market, far exceeding our expectations! The entire Sandersons team displayed a remarkable work ethic, working seamlessly together with dedication and professionalism. Special thanks to Chris Murphy, our main contact, who was always available with updates and advice, and to Lettie for capturing our home beautifully in photos and video. Heidi’s energy and enthusiasm as our sales representative was infectious, she truly Rocks! And we can’t forget Linda, Antonia, and Charlotte from the progression team, who were tenacious in ensuring everything went smoothly right to the end. We are incredibly grateful to the whole Sandersons team for their hard work. While we’re not planning to move anytime soon (!), when the time comes, we’ll definitely choose Sandersons again.

Phil · 23 September 2024

★★★★★ 5/5

Google

Antonia has been the epitome of professionalism. After needing to find an alternative home to purchase, Antonia found our absolute dream home. Communication has been so prompt, she has given advice where we have needed it and has been so knowledgeable. Our selling/buying process which began 7 months ago, has felt arduous with other agents. But now we have finally felt listened to and heard and have the home of our dreams. We really can’t thank you enough.

Holly · 16 October 2024

★★★★★ 5/5

Google

After a very negative experience trying to sell our property with Kent's biggest estate agents, we decided to try a different tack by opting to switch to the small independent Sandersons UK Team... we were not disappointed! From the initial consultation, it was clear that the service provided would be of the highest quality and professionalism whilst maintaining a uniquely friendly and personal approach. Heidi is a straight-talking force of nature whose enthusiasm and knowledge helped us navigate the sales process seamlessly and with a smile on our face. She worked very hard to get our sale over the line in a tricky market and we are hugely grateful to her and all the team for all their hard work.

Paul · 24 August 2024

★★★★★ 5/5

Google

I have decided to sell my student property and got in touch with Heidi, who successfully helped me to sell a property five years ago. Heidi has been brilliant, very helpful and sensitive to my needs. She has in fact, already been successful, again I have already received an offer for my property, in a spectacularly short space of time. Heidi has a wealth of knowledge and a bank of perspective investors, to hand. Thank you so much.

F · 24 August 2024

★★★★★ 5/5

Google

I bought a house that Sandersons Canterbury was selling. The estate agent was efficient and cordial and a price was quickly agreed between parties. What really made the difference for me was that Sandersons had a person who was subsequently working as an intermediary between all the parties in the chain (of three). As I felt often in the dark as to where they others were in the conveyancing process and when things would be moving forward, that person (her name was Linda) was able to take all my queries very promptly and come back to me with answers. This service was invaluable to me as the weeks stretched into months before exchange could be agreed. So, thank you, Linda, for your incredible support throughout the conveyancing process! You made a real difference to my experience of buying a property.

Alexandra · 26 May 2024

★★★★★ 5/5

Google

Sandersons were amazing with our property sale from the get-go. We were really impressed with our house pictures and video tour, then all of the team throughout viewings and offers were great too. As we were selling a property with a couple of issues and then interest rates suddenly soared, our sale fell through a couple of times on the way (not Sandersons fault at all), but the team were so encouraging when this happened too. MASSIVE thanks to Linda who was absolutely hellbent on getting the sale across the finish line for us, chasing our solicitors, our buyers solicitors, and even the estate agent and sellers solicitors for our onward purchase, plus anybody else she could get hold of. I genuinely don’t think we’d be in our new house if it wasn’t for Linda’s hard work. We are so, so grateful for her proactiveness and support - she’s a real asset to the Sandersons team. I can safely say I don’t want to move ever again - but if I had to, I’d absolutely come back to Sandersons & would recommend them to anyone looking to sell their house too. Thank you :)

Jessica · 26 April 2024

★★★★★ 5/5

Google

This is an unusual review because a string of fairly disastrous accidents meant that I was physically unable to leave the house I’d rented in anything like the condition I would usually have done. I was mortified by the situation but Donna, Jade and the team were both professional fair and compassionate about what was going on; though it created a lot of extra work for them. They turned a dreadful set of circumstances into something much more manageable. People hand out both good and bad reviews online far too easily. In this case they have truly earned both my thanks and respect. A truly professional and kind team. I have no reservations in recommending them, both as a renter and for the appropriate way they protected my landlord’s interests too. Thank you. Genuinely.

Mike · 4 July 2025

★★★★★ 5/5

Google

We have been extremely impressed with the service my daughter received from Sandersons. Whilst they were acting for the seller our contact Linda Stephens was a pleasure to deal with and kept in regular contact with us. She answered all our questions however minor and was extremely pro-active in contacting us as well as the seller and both lawyers when things started to go wrong. Unfortunately the purchase ultimately fell through (no fault of Sandersons) but Linda’s help and support was invaluable and very much appreciated.

Judy · 26 February 2024

★★★★★ 5/5

Google

We just exchanged on our first home and couldn't be happier with the service that Sandersons provided. We were also looking at another property before this with a different estate agents and Sandersons were so much better and more helpful along the way. They helped to chase the solicitors and organise the whole process. Special thanks to Linda and Charlotte for helping us through the entire process.

Liam · 23 September 2024

★★★★★ 5/5

Google

This is my first time buying a house, I was very skeptical about how the process was going to work regarding communication between me, Sanderson, mortgage advisors and solicitors….well let’s just say the skepital aspect was gone in an instance. Anytime of day I needed to ring or email Antonia Costa and Victoria newport were there. Any questions I had was answered. They went above and beyond and was pushing for the maximum effort and updates across the board as if it was them that was buying the property. I knew I was in good hands from the start. I was shown around a few properties with Victoria and Antonia and didn’t feel rushed atall and answered every question I had. They have not just been professional they have been a great support during what some would say is the most steressful process you will come across. Once my house is complete I will feel an element of relief but almost sadness that my communication with them will go. But if anyone ever asks me about houses and where to go I will put them straight in touch with Antonia and Victoria. Yes Victoria is a family member of mine but even with me Victoria continue to be professional and I am very proud. Sanderson’s have a good team at there dispense!

Chris · 28 December 2023

★★★★★ 5/5

Google

I have experienced Sanderson's efficiency in several areas - finding a flat to buy (associate Antonia Costa), house management, but I would particularly like to mention the purchase support and associate Charlotte Brown. It seems that property lawyers in general are not very nimble. In addition and I had a challenging situation laden with occasional difficulties. Charlotte was very efficient and precise, polite but persistent in pursuing my interests. She went into every detail of my situation and was able to reassure at acute moments. If it wasn't for Charlotte Brown - I don't know if Christmas would have happened for me and my daughter. And now, I believe it will. I am very grateful to both Sanderson and all his staff and wish them a very Merry Christmas.

Evgeniia · 28 December 2023

★★★★★ 5/5

Google

Jade was a warm, knowledgable and friendly estate agent who made the process of looking for a property not only easy but fun! She answered all questions honestly and efficiently and made the whole process much easier for me and my boyfriend. I always find it very awkward going into other people's houses for viewings when they're at home, but she made pleasant conversation with the tenants and created a great atmosphere which is really what you want when doing such a stressful task! Im very grateful for her help and would definitely contact her again in the future for help viewing and finding properties

Elz · 28 December 2023

★★★★★ 5/5

Google

We have bought and sold a property with Sandersons recently and they have been outstanding. Antonia dealt with our sale brilliantly, staying in touch with us whilst we were abroad, navigating a time difference, to finalise the sale and our purchase. Vicky showed us around the house we bought several times, and she was so friendly and accommodating. When our sale progressed, Charlotte took over and just made the whole process so smooth. She was super efficient, knowledgeable, always available, and communicated regularly. She even patiently guided me through a little wobble I had! And when Charlotte was away from the office for a few days, Kerry took over seamlessly. If I had to sell another house tomorrow, I would have no hesitation, I would use Sandersons. You get the best team in your corner expertly guiding you through from start to finish.

Victoria · 28 December 2023

★★★★★ 5/5

Google

Sanderson's Estate Agents were a pleasure to deal with, providing an excellent professional service throughout the whole process. Antonia's enthusiasm for the house from the start gave me great confidence and her personal interest and determination to find a buyer for my mother's property and provide help during the whole process was most reassuring. Once the sale had been agreed, Kerry kept me regularly informed with the progress and contacted me immediately when action was required in order to reach an eventual completion. She was a great help. I would have no hesitation in recommending the company. Thank you to all the team. Your efforts were much appreciated. Doug Lucas

Doug · 28 November 2023

★★★★★ 5/5

Google

Jade was very professional. I sent an email to the office through the Zoopla app for my interest in renting an apartment, and I got an international phone call the next day by Jade. Although I was abroad and couldn't do the viewing, she asked me to manage the viewing by my friend. During the viewing, my friend and Jade was on a video call with me, and Jade explained every thing. Besides, Jade was very cooperative, she used to take minutes, an hour, two hours or less than 24 hours to response to my mails, and in every time she explained again and again all the related matters, or asked her colleague to answer my inquiries. Jade was so friendly, and this is very important thing to me as an international tenant. I was lucky to be Jade's client. Appreciate her efforts, many thanks to her.

Amna · 24 October 2023

★★★★★ 3/5

Google

Moving with sandersons was ok, it was our second time renting through an estate agent. This time fully managed by the agent. Julie was very kind showing us round and managed to get us the property over other prospective viewers. The system sandersons used as the referencing process was very difficult and at times frustrating. Also once in the process, there seemed to be little room for manoeuvrability on their side which having met the landlord to me seems more about Sandersons wanting to maximise their income rather then the landlord actually rejecting the requests we made. I still don’t agree with paying a premium extra rent for having dogs when you pay a substantial amount of deposit to cover these things as well not sure if this is a sandersons but never had to do this last time round!

Daniel · 24 October 2023

★★★★★ 5/5

Google

From the outset, Sanderson's agents have been efficient, courteous and helpful. We dealt with Antonia initially and appreciate all her efforts in the early stages. As the deal progressed, we had outstanding support from Charlotte. She was fantastic in pressing both sets of solicitors. Charlotte went above and beyond to gather information which certainly speeded up the sale. Charlotte is enthusiastic and positive, and we really value her hard work. Of all the professionals we dealt with, in the process of buying and selling, Charlotte was head and shoulders above the rest. Thank you, Sandersons.

Ysabelle · 24 October 2023