Trusted Agent profile · Canterbury

Sandersons Land and New Homes Canterbury reviews

★★★★★ Excellent

399 reviews across 2 platforms

Canterbury, CT1 2PU

Sandersons Land and New Homes's office in Canterbury, at Canterbury, is rated 4.5 out of 5 across 399 reviews on two platforms, including 363 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

363

Reviews on Google

This office

Trustpilot logo

36

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Sandersons Land and New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.

What do you need help with?

Awards

The Trusted Agent 2026 results for Sandersons Land and New Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

3/5

Google

The agent served sincerely and promptly.

Christine · 17 June 2022

Agent replied · 16 June 2024

Dear Christine, thank you for your review - if there is anything we can do to give you a 5 star service please let us know! - Robin

5/5

Google

Thank you, Nadeem! Excellent experience.

Dayo · 17 June 2022

Agent replied · 16 June 2024

Hi Dayo, thank you for the review and it was great to meet you today! - Nadeem

5/5

Trustpilot

Problem with Pebble.

Had a problem with the pebble for the blind in my study. James came when he said he would and sorted it out very quickly. An asset to the Company and its customers.

J · 12 October 2022

5/5

Google

Pleasure to exchange emails with, very considerate and accomodatingPositiveProfessionalism

D · 27 August 2021

Agent replied · 16 June 2024

Thank you for your review, we always appreciate feedback. Have a wonderful 2021. Best wishes, Sandersons

3/5

Google

Difficulty to find the physical location of the office as no signs in the street and located in a secluded inner yard area

Shay · 17 June 2023

1/5

Google

Do not recommend them. highly unprofessional.

BECCA · 17 June 2021

Agent replied · 16 June 2024

We are committed to delivering the highest levels of customer service and we know our business has grown through the recommendations we receive. We are disappointed to hear that you felt we were not professional and that you would not recommend us. Please can you email the Branch Manager Chris Murphy at c.murphy@sandersonsuk.com to provide further details of your experience so that we can fully investigate how we have fallen short of your expectations on this occasion.

5/5

Google

Well pleased with Antonia's service.PositiveResponsiveness, Professionalism

JAITTY · 17 June 2021

Agent replied · 16 June 2024

Thank you for your lovely review. Warmest wishes to you and your family in your lovely new home.

5/5

Google

Julie have been very helpful from the start to the end. That's why I have given her a 5 star.

Beverley · 17 June 2023

5/5

Google

Excellent communication and helpful advice.

Gerry · 17 June 2020

Agent replied · 16 June 2024

Thanks for choosing us to sell the apartment Gerry, we're glad you were happy with the service. We would look forward to working with you again in the future should you need us :)

5/5

Google

Fantastic Estate Agents, proactive, efficient and knowledgeable. They achieved a higher sale price than I expected, and their charges were very reasonable. Most importantly the managed the sale to completion, often with daily updates. I cannot recommend them highly enough.

Henry · 18 June 2018

5/5

Google

Rating only, no written review.

Ben · 12 August 2026

Agent replied · 12 October 2026

Hi Ben Thank you for your 5 star review and for your kind words to me in the separate email. It's been a pleasure working with you on your sale and I wish you both the very best in your new home. Warmest Wishes Charlotte and the team at Sandersons Canterbury

5/5

Google

Great job,helped us through the buying process with regular updates,thanks for all your help.

Stuart · 17 June 2023

5/5

Google

Sandersons has gone above and beyond their service. They have been helpful and understanding and brilliant with their communication. Thank you for all the help you have provided and for being so accommodating.

Cameron · 17 June 2020

1/5

Google

most unreasonable estate agents ever.

Chasey · 18 June 2018

Agent replied · 16 June 2024

We are committed to delivering the highest level of customer satisfaction so take your complaint very seriously. We have run a full search through the current and archived records on our database but have no record of anyone by your username ever being a customer of Sandersons. Please could you make contact to allow us an opportunity to look into the matter further and rectify any concerns you may have? Alternatively, please could you remove the review as we can only assume you may have confused us with another agent.

5/5

Google

Rating only, no written review.

J · 12 May 2026

Agent replied · 12 October 2026

Thank you for your 5 star review! We're glad to know you've been happy with our service.

5/5

Trustpilot

Richard...A fitter for…

Richard...A fitter for Sandersons....carried out his work in a calm and tidy manner ,a very personable chap and a credit to a top company

Mr · 5 December 2020

5/5

Trustpilot

conservatory clean.

I have just had my conservatory cleaned inside and out. The result is beyond brilliant. It could be brand new. Elsue

Elly · 25 September 2018

5/5

Google

Sandersons were brilliant! From the beginning to end of the process they were prompt and helpful. We are very grateful!

Brian · 18 June 2018

5/5

Google

Helpful friendly supportive staff, who go the extra mile to help sell your property.

Sydney · 17 June 2020

5/5

Trustpilot

Very professional service from Lee…

Very professional service from Lee Steele at sandersons.We are thrilled with the shutters

Lynn · 25 July 2020

5/5

Trustpilot

Shutters

Very well made, really pleased I had Sanderson, the fitter was very good, first class shutters

Linda · 8 March 2017

5/5

Google

Fantastic service, great staff, quick, stress free sale!! Thank you to all at Sandersons!!!

Ruth · 18 June 2018

5/5

Trustpilot

Beautiful product and efficiently…

Beautiful product and efficiently installed by Dave

Elizabeth · 24 November 2020

5/5

Google

Great, nice helpful people x

Susan · 17 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sandersons Land and New Homes's Google reviewsLeave Sandersons Land and New Homes a review

Questions about Sandersons Land and New Homes Canterbury

Has Sandersons Land and New Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Sandersons Land and New Homes, Canterbury won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Sandersons Land and New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent