5/5
GoogleGreat communication throughout with friendly and attentive staff. Denise and Chloe were both very helpful. Would highly recommend 👌 …
Trusted Agent profile · Canterbury · Kent
Verified
Miles and Barr reviews in Canterbury
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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Awards
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google5/5
GoogleWe had an excellent viewing and handling of our situation from Ellie. She was so professional and knew everything about the property we were viewing. Miles & Barr are incredibly welcoming and helpful every step of the way. One of the best agents out there 😊 …
Agent replied · 6 February 2024
Thank you for your kind comments, Bel. It's great to hear that we have been professional and helped you every step of the way. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve … More
5/5
GoogleFrom start to finish I’ve been impressed with how all the staff have professionally dealt with my house sale. We have been kept informed through every step in the process. I wouldn’t hesitate in recommending Miles and Barr should anyone ask me who they should use to buy or sell.
5/5
GoogleWell what can I say miles and Barr what absolute gems your staff are, I went for a viewing and was greeted by a young lady called Brooke she was all ready there waiting for us when we arrived, she was so lovely and knew a lot about the property
5/5
GoogleGreat Service which is more than can be said for quite a few other estate agents in Canterbury. Buying with Miles & Barr was as simple as it gets. The offices were clean and the team very polite warm and welcoming. As this was the first …
5/5
GoogleMy husband and I were so impressed with how helpful and efficient James Sayer was when arranging our mortgage application. We had a very tight deadline in the end, so James worked tirelessly to get it …
5/5
GoogleFrom start to finish I have to say the service we received from Miles and Barr in the Canterbury office was exceptional, from the initial contact, to listing the property, to arranging and carrying out viewings, through negotiation and then through to completion. What more can you ask for??
5/5
GoogleOn a (very) long journey of trying to find properties and a number of viewings that was downright exhausting, they were great all along the way. In particular I want to shout out Georgia who was great at every viewing I went to with her. …
5/5
GoogleWe bought our first house through Miles & Barr and it couldn’t have been easier! James has been so quick to respond and has talked us through every bit even if we had some silly questions!
5/5
GoogleProfessionalism and their air of confidence that they would sell our property quickly are what attracted me to Miles and Barr - and they didn't disappoint. Putting in a mammoth effort from the instant the property was ready to go got us a speedy sale.
Agent replied · 6 February 2024
Thank you for your kind comments, John. It's great to hear that we were professional and achieved a speedy sale for you. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our … More
5/5
GoogleMilles and Barr is a really professional agency with useful and beneficial advice, guidance and feedback.
5/5
GoogleAmazing team in the branch helped me through entire process of buying my first home, especially James who showed me round for my first viewing and gave the final call to let me know contracts had exchanged and completed!! …
5/5
GoogleMiles and Barr priced our house correctly- we sold it on the first viewing as a result. We also bought through Miles and Barr- the process was easy considering the transactions occurred during the pandemic. They answer the phone promptly and always responded to queries.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Thank you for your kind comments. It's great to hear that we communicated efficiently during your buying & selling experience. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleI am due to change agent and Miles and Barr Canterbury (Blake) have been very transparent and reassuring in what their strategy would be for helping to sell my property. They have listed a clear process and what I can expect to pay when I start with them.
5/5
GoogleWe have just completed on the sale of our buy to let. It’s been a difficult and long one for various reasons but the team at Canterbury M&B never gave up. The viewings were done professionally with regular updates and hard work in getting …
4/5
GoogleWe would recommend Miles and Barr as an agent to sell your house. They explained the process well and we also feel the excellent photography of our property helped it to stand out. We were also enabled to include a personal comment in the …
5/5
GoogleWe have bought and sold a property with Miles & Barr and have always had a positive experience with them. They are very reliable and every agent we have ever interacted with (over the phone or in person) has always been very helpful and …
5/5
GoogleWe would definitely recommend James Sayer, he was amazing and always answered any questions promptly. He was very professional and went above and beyond for us. We would definitely recommend him to friends and family.
4/5
GoogleLynette was helpful in showing us a variety of suitable potential properties including a couple of gems
1/5
GoogleHopeless! I was told they had a long list of investors registered which they did not. Complete lack of urgency to market. Very poor standard of communication. No suitable buyers found. They continued marketing for months after I had instructed to stop. I spoke to an administrator to complain (the negotiator I was dealing with had left and I hadn't been told) and we arranged an appointment for the manager to call me but he did not I contacted the director for that branch to complain but had no response. I've come across some useless estate agents but these are gold standard dreadful. Absolutely appalling. 1 star is being generous. Should be a minus rating.
5/5
GoogleI have recently had dealings with estate agent Graham at Miles & Barr in Canterbury. We found Graham to be totally professional, and our tour of the property with him was a very very impressive experience. We want to buy the property he …
5/5
GoogleI have been dealing with Miles and Barr Canterbury branch for a number of years and have dealt with many Estate Agents over the past 35 years. They are very Dynamic, follow up viewings and give you honest feedback and are very Proactive …
5/5
GoogleI appointed Miles and Barr to help sell my 2 bed flat. The initial property inspection was professional and hassle free much like the other estate agents I had around. Their valuation of my property was the most realistic out of the three …
5/5
GoogleFran Chudleigh helped me to find and buy my first house! She was a lovely girl, very helpful xxx
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Questions about Miles and Barr
Has Miles and Barr won any awards?
Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.
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Send Miles and Barr a message.
