5/5
GoogleGeorgia was really helpful and knowledgeable. A great viewing
Trusted Agent profile · Canterbury · Kent
Verified
Miles and Barr reviews in Canterbury
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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Awards
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google5/5
GoogleBrooke Handley is a great asset to Miles and Barr. Friendly, professional agent with excellent communication skills. Follows up on questions and keeps the client informed.
5/5
GoogleWell what can I say this company has found us one of the best flats on the market in Canterbury town center. Everyone in the office was so nice and pleasant. How lovely to see all the team putting them self out to please buyers. For the young girls and don't forget the men . Well done. P.S. if you want to find a place in the surrounding area of Canterbury this is the company to go with. 10/10. And two special people Chloe and Olivia
5/5
GoogleGeorgia was very professional and helpful. Thank you.
5/5
GoogleBlake has been incredibly helpful and very knowledgeable.
1/5
GoogleHaving placed our house on the market with Miles & Barr after receiving many phones from their sales lady we thought we was in safe hands. Looking at responses from other happy customers ours was the opposite. From the start got my partners name all wrong could not remember her email. The first prospective buyer arrived but no Miles and barr sales person attending as we first asked them to do, the prospective customer also thought a sales person was going to attend embarrassing for us both. Then after that we had no response from them untill a younglady phoned explaining she was taking over and gave us an apology saying we would get future calls on progress however never happed.We received another call few weeks later by a youngman saying he was taking over. To be honest a complete disaster it was. The final contract ended and I asked for their board to be taken down and their assistant manager promised it was happening either friday or over the weekend Id had to phone again today to get their board taken down. my experience with miles and barr are that no one responds we really thought this was the company to sell our home but it's given us a very bad experience of estate agents
5/5
GoogleExcellent service provided, very courteous staff and always willing to help. Fantastic photography service and did not feel pressured into putting our house up for sale. I would highly recommend and ignore the negative comments. Branch is now open until midnight which is great for working people.
5/5
GoogleExcellent service! James Sayer, Sam and their whole team helped us a lot in acquiring our house. James was very dedicated in helping us to find the mortgage that was right for us despite the shortage of competitive mortgages with the …
5/5
GoogleWe met Jade yesterday for a viewing she was very helpful and down to earth. A great assett to the company. Thank you Jade.
4/5
GoogleThe initial meeting with Blake was excellent, very informative. Sadly that didn’t continue once it moved to the selling team, communication …
5/5
GoogleThe Canterbury office has been fantastic to deal with. I was very impressed with the service I received all round, but most particularly Rhyss in the sales department assisted me in every way imaginable and I couldnt fault the service. …
5/5
GoogleCouldn't recommend them enough, made our experience with selling and buying stress free. Rhyss made sure we were always updated immediately as well as giving great advice. Really appreciate everything they done for us and would encourage anyone to use them
5/5
GoogleGreat service and communication. There was always somebody to help me if and when needed. Miles and Barr couldn't have done any better..
5/5
GoogleMatthew was great when valuing my property! Was looking at a valuation due to mortgage quotations and he was incredibly professional and couldn’t have been more patient. Really thorough, detailed and took a lot of factors into a good honest valuation. Would recommend for sure!
5/5
GoogleFran recently showed me around a property. She was very helpful and knew a lot about the area and the neighbourhood which I found useful.
5/5
GoogleEveryone at Miles and Barr Canterbury involved in our house sale was professional and responsive and worked hard to get things done as smoothly as possible. Selling houses is suppose to be stressful but the team took all that away and made it a really positive experience. Thank you!
Agent replied · 21 June 2024
Thank you for your kind comments, Julie. It's great hear that we were professional and responsive when selling your property. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve … More
5/5
GoogleMia was really helpful.
5/5
GoogleWe successfully moved house in December 2020 and want to thank James Sayer for his excellent mortgage advice and his other colleagues Rhyss Sawyer and Yasmine Moss for their excellent customer service. We felt very supported and well …
5/5
GoogleThe customer service received is exceptional. Brooke Handley was most helpful, polite and charming. Can thoroughly recommend their first class service.
5/5
GoogleThe miles and barr team gave me an extraordinary and stress free service, with special mention to James for being very polite , thorough and a hard worker, 10/10 recommend miles and barr canterbury to anyone looking to sell or buy a property.
5/5
GoogleWe had completed a purchase on a flat by Miles & Barr. Due to some personal issues we could not go get the keys (in such situations this means ASAP!) Shannon and the property sales team went the extra mile and beyond what the norm is, they …
4/5
GoogleExcellent service particularly from Rebecca who went above and beyond to secure exchange of contracts for us. We really can't thank her enough.
5/5
GoogleAbsolutely amazing customer service! Helped me find my dream home and I chouldnt be more grateful😊 very professional and very helpful throughout my whole search even when I was picky! Thank you Canterbury miles and Barr team! …
2/5
GoogleGood agent to arrange viewings with but once at progression level, service was poor. Bad communication and lack of response by phone and email. Felt let down by Miles and Barr and so would not recommend
Agent replied · 22 August 2026
Dear Oliver, we are very saddened to read your review and hear about your experience as we endeavour to deliver a positive customer experience at every step of the journey. We are sorry that you felt your experience with us did not meet … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Miles and Barr
Has Miles and Barr won any awards?
Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.
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Send Miles and Barr a message.
