Trusted Agent profile · Canterbury
★★★★★
974 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 974 reviews on two platforms, including 194 Google reviews rated 4.6.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant agency that has been…
Brilliant agency that has been fantastically efficient, informative and responsive throughout our letting process. Holly Hill has been an amazing support, engaging, professional and knowledgable, and we have felt that we could really trust her to keep a good pace going with great attention to details. Recommend!
5/5
TrustpilotAmazing
Debbie has been amazing from start to finish. Nothing was ever too much trouble! Very professional and knowledgable. Thank you Debbie 😊
1/5
TrustpilotNever again. bad estate agent.
Absolutly apauling. Don't trust a word miles and bar say.Badly advised into I am sold auction through them. Told it would achieve over the asking price. They'll be 20 bidder. Miles and bar and Auctioneers lied . Didn't even get to auction just insulting offers and pressure to accept. Cancelled after it was a flop. But auctioneer and miles and bar arguing as to who's fault it was that it rolled into another month. But no resolution. Then recieved terms of cancellation. I can't believe these are legal. If viewer or ancestor , girl friends boyfriends or distant relative try to buy within 12 months they will rip seller off for 4.25% of the value sold. But privacy laws mean there is no posible way to check if a buyer falls into there terms.
5/5
GoogleOliver Simpson was really helpful would highly recommend
5/5
TrustpilotDonna Bogard has been extremely…
Donna Bogard has been extremely sufficient and very professional sorting out any issues or concerns I have had. Very professional.
5/5
TrustpilotVery pleased!
We have had a fantastic experience with Miles and Barr in finding our rental property. In particular, Holly was very prompt in giving extra information on available houses. We were very pleased with the help and assistance of Holly. She did a great job for us.
5/5
TrustpilotGoing the extra mile…
My partner is partially sighted and does not have the Internet Natalie Heard was so brilliant and talked things through over the phone at length it was so very helpful and all staff we dealt with were very helpful and professional thank you all
5/5
TrustpilotI have just exchanged on a property and…
I have just exchanged on a property and have to say that Becky White has been brilliant throughout the whole process.
5/5
TrustpilotI recently bought a property via M & B…
I recently bought a property via M & B and the service was perfect throughout. Emily Stickler told me that she would contact me every week and as regular as clockwork she did. She chased all concerned and I know it would not have gone through in record time without her intervention. She is an excellent Ambassador for the Company and my gratitude goes to her and her team
5/5
GoogleJade has been attentive right from the start. There were complications during the whole buying and selling process yet Jade kept calm and resilient in achieving the ultimate goal of assisting us in sale of our house.
5/5
TrustpilotEveryone has been excellent
Everyone has been excellent. In particular Lisa Cook is outstanding, providing a truly professional and efficient service while remaining friendly and sympathetic
5/5
GoogleThe property I have purchased was suggested to me before it went on the market, and I'm so glad I went with the agency's recommendation. The viewings at each stage were well-organised and insightful. The experience post-offer was just as good, with great communication, empathy and support throughout the process.
1/5
TrustpilotDisappointing Experience - Not Recommended for Landlords
I strongly advise against using Miles & Barr. As a landlord, my experience has been extremely disappointing. The communication regarding my tenant's arrears was sorely lacking, and I only received the necessary information after persistently pursuing the matter myself.Furthermore, their email correspondence has been consistently unprofessional and discourteous. The overall attitude displayed by the company gives the impression that they have no genuine concern for their clients' businesses. I would recommend seeking alternative property management services to avoid such a frustrating and unsatisfactory experience.
5/5
TrustpilotMiles and Barr
I found Miles and Barr - both the office and the progressor - very helpful throughout what turned out to be a lengthy, difficult and, at times, quite stressful process. At all times, I was kept well informed by all the Miles and Barr staff I dealt with, including those at another branch. I would certainly recommend Miles and Barr to anyone planning to buy and/or sell their home
5/5
TrustpilotAn absolute pleasure to do business…
An absolute pleasure to do business with. Louise Daly was exceptional. But in fairness I can’t remember everyone’s name. But all the staff were kind, patient and helpful. I would recommend Miles & Barr to anyone buying, selling or renting. Simply excellent.
5/5
GoogleThe property I have purchased was suggested to me before it went on the market, and I'm so glad I went with the agency's recommendation. The viewings at each stage were well-organised and insightful. The experience post-offer was just as good, with great communication, empathy and support throughout the process.
5/5
TrustpilotJackson Perry at the Ramsgate Branch…
Jackson Perry at the Ramsgate Branch was unfailingly helpful and professional in the buying and selling of our homes.
5/5
TrustpilotAnia - Miles & Barr
I would like to take this opportunity to thank Ania for her dedication in assisting me to find a property to rent.From the very beginning her communication was outstanding, and was extremely helpful through the whole process.Ania is credit to Miles & Barr.
5/5
Trustpilotwe are in the process of moving now and…
we are in the process of moving now and Debbie Mead and the team have been brilliant kept us informed helped out when we was a bit confused on certain things and chased solicitors up when we was concerned top notch .Mark Knight Westbrook
5/5
TrustpilotAnna was absolutely fantastic in…
Anna was absolutely fantastic in getting our viewings sorted, she enabled us to view several properties and had all the information we needed. Not only that, Anna made herself available for a second viewing to enable us to measure up for furniture etc.
5/5
TrustpilotMany thanks to Vicky Marshall
Vicky and her team were fantastic in keeping everyone in our chain in line and us updated. Regular updates at sensible intervals were really handy and Vicky would go out of her way to make requests on our behalf.
5/5
TrustpilotMax was on time actually he was…
Max was on time actually he was early.Answered all the questions asked .he was polite and kind in showing me the security and safety of the flat ,which made me want to live at 34 A Perkins avenue
4/5
TrustpilotEmily kept me informed all the way…
Emily kept me informed all the way through my purchase without me having to chase her.
5/5
TrustpilotWhitstable branch
Whitstable branch. Suzanne has been amazing she has been a great support and has really worked hard.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Miles & Barr Canterbury won ESTAS awards in two years, most recently 2025.
ESTAS winner in two years: 2023, 2025.
ESTAS awards by year, 2023 to 20252025 1 Best in Postcode ESTAS 2025 winners
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Yes. Miles & Barr Whitstable won Best in Postcode (CT5) at the ESTAS 2025 awards, and 1 other industry award since 2023.
