Miles & Barr Canterbury reviews

★★★★★ 5/5

Trustpilot

Good job done. Worth the fee.

My family need a lot of care .I am an unpaid carer . The fact that the staff at Miles and Barr do such a great job of managing our rental property a huge help to me . Every time I contact them they respond and help with useful one to one conversations ,such a help as technology simply does not understand the world and work load of an unpaid carer .Thank you all at Miles and Barr.

Mrs · 23 July 2026

★★★★★ 5/5

Trustpilot

Clear communication and great sales progressor

Miles and Barr were great at talking us through the whole process of purchasing a house and our sales progressor Annie was fantastic keeping everyone on track - thank you!

YY · 21 July 2026

★★★★★ 5/5

Trustpilot

Nadine held my hand when times were incredibly stressful

We had a tricky and bumpy journey with this sale. I am entirely convinced the fact that very junior people employed by the solicitors involved acting for the buyer in the transaction caused most of the issues we all faced collectively as buyer, seller and Agent. Their incompetence and apparent lack o empowerment, the lack of honesty and transparency or any sense of responsibility to fulfil the most basic of tasks (for which they were contracted and paid) with any sense of urgency or care meant the conveyancing process was long, fraught with hold ups, half truths, unfulfilled promises causing stress and completely and unnecessary delay. Through this whole process, frustrating as it was daily, Nadine as Miles and Barr’s progressing agent tried above and beyond to find solutions for all parties. She responded quickly with answers when she was eventually able to get them from both the buyer and eventually the buyer’s solicitor. She listened while I ranted at the ridiculousness (and incompetence of parties who must do this day in day out)of it all, always tried to find solutions and was pulled in all directions. She kept calm, although I know she shared my frustration at the unnecessary complexity of what should have been a simple, short chain and relatively small transaction was palpable. She kept positive and kept me in the loop when there was eventually progress and news. She did a better than anyone could have done faced with the broken and outdated almost entirely still analogue process of conveyancing as it is with solicitors today. The system is broken, conveyancing is not taken seriously enough by Solicitors and people like Nadine have to deal with the outcome of that hourly in their working day. She remained optimistic and positive She deserves to be praised for her tenacity and patience and client service.

Kerry · 7 July 2026

★★★★★ 5/5

Trustpilot

Becky been so helpful

Becky has been extremely helpful under quite difficult circumstances . We have relied on her to be the link with our buyer.

Teresa · 11 September 2026

★★★★★ 5/5

Google

The staff at the Canterbury branch have been extremely helpful, especially Rebecca who went that extra mile. Thanks for all your help.

John · 11 September 2026

★★★★★ 5/5

Trustpilot

An excellent service all round

From the first meeting with Harvey we were constantly updated with how our everything was going. Unfortunately the market changed and after it being explained to us it was necessary to reduce the sale price. Once this was done the interest was immediately there. We decided to go with the solicitors who Miles and Barr recommended and can’t fault Boys and Maughan Once sale agreed we had a dedicated contact in Melissa who was the go between for all parties and kept us updated. This made a huge difference to know that things were progressing behind the scenes. They may not be the cheapest estate agents but you get what you pay for and this was a very smooth service which we would recommend.

Mark · 3 July 2026

★★★★★ 4/5

Trustpilot

Stressful Solicitors

I decided to use Miles & Barr to sell my property after such a great experience in the past. However, this time wasn't the same from start to exchange. Incompetent solicitors, predominantly on the buyer's side. Frustration and unbearable stress due to nearly losing my next property twice. I would like to give great praise to Denise Lumpkin, the Sales Progressor, who worked tirelessly to get this sale over the line. Her professionalism was outstanding, and kept me going when it felt like all hope was lost. Full gratitude to Denise, as it shouldn't take 10 months to sell an apartment, when before, I sold my house with Miles & Barr in 6 months from start to finish.

Mrs · 1 July 2026

★★★★★ 5/5

Google

Hi,Good evening. I really like this Mills&Bars property.You are actually great.You know how the properties are suitable for each persons. I want to tell about Liza as well specifically.She did grate job.she explained everything perfectly about the property and she is well prepared before we arrived.l really like to her. Thank you Liza and Mills&Bars. See you soon.

Maheshika · 11 August 2026

★★★★★ 5/5

Trustpilot

Thank you Louise and Graham

Dedicated contact Louise was prompt, understanding and on it, excellent in getting it over the line. Thanks also to Graham who was personable, thorough and generous.

Adam · 10 August 2026

★★★★★ 5/5

Trustpilot

Emily Maddie and Kayleigh were very…

Emily Maddie and Kayleigh were very curteous and extremely proactive in the purchase of our new flat. I was very impressed with this and it really does make all the difference with what is already a stressful process.

Joe · 14 May 2026

★★★★★ 5/5

Trustpilot

Excellent communication throughout the…

Excellent communication throughout the process from beginning to end. Special thanks to Rebecca Gravener. Would definitely recommend.

Alex · 2 October 2026

★★★★★ 5/5

Trustpilot

Melissa kept us up to date and chased…

Melissa kept us up to date and chased solicitors when asked. She was helpful and responded quickly to my queries. Definitely recommend.

Kaye · 27 August 2026

★★★★★ 5/5

Trustpilot

Excellent service

My property manager Kim is responsive to requests and property issues and goes above and beyond in delivering an excellent service. Highly recommend Miles and Barr lettings.

Nicholas · 22 July 2026

★★★★★ 5/5

Trustpilot

Reassuring Advisor during a 7 month sale

During a torturous 7 month sale, Emily Stickler was a constant reassuring advisor and voice of reason. Legalities aside, Miles and Barr team were courteous and efficient.

Helen · 21 July 2026

★★★★★ 5/5

Google

Melanie at Miles & Barr has been incredibly helpful throughout our property application. She promptly responds to any queries and her kindness and care are greatly appreciated. Gemma has also been fantastic from the start. She’s always available when I call and is always willing to help. Her kindness is truly appreciated. I’m so grateful to the staff at Miles & Barr. They’ve been outstanding and have truly great valuable employees. Thank you all so much!

Charlotte · 11 July 2026

★★★★★ 5/5

Trustpilot

Superb experience

Superb experience, Jade was brilliant and kept me informed every step of the way

Lucy · 8 October 2026

★★★★★ 5/5

Trustpilot

Jade

Jade Eccott was amazing !! Went above and behind to support me as a first time buyer. Among keeping me in the loop and guided me through

Donna · 8 July 2026

★★★★★ 5/5

Google

Melanie is amazing. She moved me into my first home back in 2020 and she’s moving me again. So lovely and kind

Chloe · 11 August 2026

★★★★★ 5/5

Trustpilot

What an absolute legend Louise is!

What an absolute legend Louise is!! without here we 100% would not have got through this. thank you so so much x

Antony · 10 August 2026

★★★★★ 5/5

Trustpilot

Becky White was always available and…

Becky White was always available and easy to contact with any queries or questions we had about the purchasing of our new house. Despite some of the unforeseen complications, Becky was on hand to ease any concerns we had and to make sure all parties responded as quickly as possible. Thanks Becky!

DJK · 16 December 2025

★★★★★ 5/5

Google

Rhys has been very helpful with our enquiries and supporting with answering most of our questions and will come back if he didn’t have answers.

Payal · 11 July 2026

★★★★★ 5/5

Trustpilot

House sale

We were kept updated with viewings and every stage of the sale. Very helpful staff and always at the end of the phone. Emily was first class keeping us up to date weekly

T · 14 May 2026

★★★★★ 5/5

Trustpilot

A Great Maintenance Manager.

My Excellent Maintenance Manager. Its been great having Madison Rowe as my Maintenance Manager over the last 3 years. She has been very business like and efficient, and quick to reply to any problems l have. She has a cheerful, friendly manner and its been a pleasure having her as my Maintenance Manager. She is definatly the best one l have had after a long association with Miles and Barr.

John · 30 July 2026

★★★★★ 5/5

Trustpilot

Denise was very helpful during a long…

Denise was very helpful during a long and stressful exchange, I would recommend them. Progressor Abbie was also proactive and helpful whilst Denise was on annual leave.

Aaron · 25 June 2026