Trusted Agent profile · Canterbury

Miles & Barr Canterbury reviews

4.6

★★★★★ Excellent

1,456 reviews across 2 platforms

14 Lower Chantry Lane, Canterbury, CT1 1UF, CT1 1UF

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Miles & Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.6 out of 5 across 1,456 reviews on two platforms, including 637 Google reviews rated 4.7.

Google logo

4.7 / 5

637

Reviews on Google

This office

Trustpilot logo

819

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

Georgia was very professional and helpful. Thank you.

Lucy · 29 April 2024

1/5

Google

Myself and my partner took a day of annual leave to view 4 properties today. Unfortunately one sold a few days ago which is understandable. They did however phone an hour before we were leaving to then cancel two of the viewings. As you can imagine we are extremely upset and annoyed by this as it meant we have wasted a day preparing for this. Awful estate agents. Would not recommend to anyone.

James · 23 February 2023

4/5

Trustpilot

Great work

The service was great , Anna Adamczak was very nice and welcoming. I am very happy I got accepted by the landlord to rent the appartment . Thank you anna.

Merissa · 20 August 2022

5/5

Trustpilot

Max was very friendly and professional

Max was very friendly and professional. He was able to answer all my questions about the property and gave me useful suggestions about how to make a successful offer to the landlord.

GM · 16 May 2022

5/5

Trustpilot

Sophie the star!!!

Sophie the star!!!! I have never rented before and was clueless to process, Sophie was so patient and thorough with everything so I had a full understanding she’s great! Promote her!! Thank you so much Sophie x

Lucy · 21 July 2021

5/5

Trustpilot

Miles & Barr, Great Service.

We used Miles & Barr to sell our property. It sold within two days, excellent service, very courteous and hard working. Many thanks to Jodie and the team of dedicated professionals. We would highly recommend to everybody.

Ken · 7 July 2021

5/5

Google

Had the pleasure of dealing with Lynette Pickard at Miles and Barr in Canterbury. After viewing a few properties, I finally settled on one, and today, I exchanged contracts. Lynette nudged the process along and made it very easy . Certainly, I would recommend Miles and Barr and, in particular, Lynette for her excellent help and assistance in what is a stressful market

Joe · 12 November 2023

5/5

Google

We met Jade yesterday for a viewing she was very helpful and down to earth. A great assett to the company. Thank you Jade.

Deanne · 23 February 2023

5/5

Google

Very positive, friendly and informative. Alfie and Georgia were excellent

Alex · 23 February 2024

5/5

Trustpilot

Patience and Perseverance

A buyer was found within 2 days of getting on the market. Once we had found a property to buy it took far longer to reach exchange than we had anticipated but all the problems were caused by our lenders poor choice of conveyancer causing serious delays. Other than that the sale process was pretty smooth. The use of of a sales co-ordinator definitely helped keep everyone up to date and helped progress things.Emily Stickler regularly kept in touch and co-ordinated everything very well particularly towards the end when time constraints got quite hairy and tense.

Mr · 25 March 2022

5/5

Trustpilot

We had great experiences with all…

We had great experiences with all agents we encountered at miles and Barr throughout our search for a home. When we put an offer on the home of our dreams they were very easy to deal with. Louise our negotiating agent was brilliant from accepting the offer to exchange. She was fully transparent through the process and was on hand for all our questions. Simply wonderful.Would also like to mention Finn and Joe who showed us around houses, they were great to deal with, great service and didn't try and pressure us on any houses.

Amila · 25 March 2022

5/5

Trustpilot

10/10 service

Helpful every step of the moving in process and was always available to deal with any questions we had. Was quick and easy, would highly recommend Sophie Collins at Miles&barr if you’re thinking of moving house.

Gary · 28 July 2021

5/5

Google

Absolutely amazing customer service! Helped me find my dream home and I chouldnt be more grateful😊 very professional and very helpful throughout my whole search even when I was picky! Thank you Canterbury miles and Barr team! …

Jordan · 23 February 2021

5/5

Trustpilot

Thank you for your support and respect.

Thank you for keeping us updated with everything that has been going on with the sale. .Thank to the whole team. As I explained to Louise we were not just selling a house. We were selling the beautiful home of our dearly beloved mother. And we fell you treated us with support and respect. This had been a very emotional time for us all this home had such wonderful memories attached to it and was difficult to say good bye to . Thanks again. yours sincerely Andrew Turnidge.

Andrew · 16 March 2022

5/5

Trustpilot

Dealing with miles and Barr especially…

Dealing with miles and Barr especially Jane who showed us around and property and Kerrie dealing with our application has been a breeze, they answer emails and queries promptly and with a friendly manner.Thank you

Emily · 22 September 2021

5/5

Google

Rhys showed us around and was really knowledgable, enthusiastic and made the viewing really enjoyable.

Sydney · 17 October 2025

5/5

Trustpilot

A long process but not Miles and Barr fault

Buying my property was a long process. Not the estate agents fault. However, Becky white kept me informed throughout the whole process. She gave me advice when she thought I needed to contact the solicitor and had a calm way about her that made you chill when is said it was all progressing nicely.

Lisa · 7 May 2024

5/5

Trustpilot

I've used Miles and Barr for purchasing…

I've used Miles and Barr for purchasing two properties and for many years for letting. They have been so professional, hardworking and go the extra mile. Thanks Jo, Jack, Louise, Kelly, Reece, Andrew and the team.

Jane · 7 July 2021

5/5

Google

Professionalism and their air of confidence that they would sell our property quickly are what attracted me to Miles and Barr - and they didn't disappoint. Putting in a mammoth effort from the instant the property was ready to go got us a speedy sale.PositiveResponsiveness, Quality, Professionalism, Value

John · 23 February 2022

Agent replied · 22 February 2025

Thank you for your kind comments, John. It's great to hear that we were professional and achieved a speedy sale for you. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Trustpilot

Miles and Barr were great from start to…

Miles and Barr were great from start to finish! All the staff are very helpful especially Lisa Rice who went that extra mile to make sure I was up to date every second of the day!

Nick · 16 June 2021

5/5

Trustpilot

Brilliant Service

This has been so smooth and I have not had any fears or worries as I have been kept in the loop of all that's happening as it happens. Sophie Collins has been amazing

Sophia · 22 October 2021

5/5

Trustpilot

Sophie was excellent throughout the…

Sophie was excellent throughout the letting process very approachable and quick to reply when we had any concerns. Helped us to find a great property in a difficult rental market and we are very appreciative.

Barnaby · 17 August 2021

5/5

Trustpilot

Friendly valuer

I had Harry come out from the Canterbury branch to value my property who was very friendly and polite and clearly knows his stuff. Made for a very positive experience and would be happy to use Miles & Barr in the future.

Sonja · 17 November 2024

5/5

Trustpilot

Shelley Webster

Shelley Webster was extremely helpful and went above and beyond to make sure my sale was completed with minimal stress. She was punctual, reliable and so hardworking. I cannot thank her enough.

Faye · 5 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Miles & Barr Canterbury won ESTAS awards in one year, most recently 2023.

ESTAS winner in one year: 2023.

ESTAS awards by year, 2023
  • 2023 1 Best in Postcode ESTAS 2023 winners

    • Best in Postcode (1)ESTAS Best in Postcode 2023
      • CT1 Sales & Lettings (Landlords)

Source: ESTAS winners lists, as published, linked by year.

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Has Miles & Barr won any awards?

Yes. Miles & Barr Canterbury won Best in Postcode (CT1) at the ESTAS 2023 awards.

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