Miles & Barr Canterbury reviews

★★★★★ 5/5

Trustpilot

Kerrie

Kerrie, is and always has been super diligent and timely in her communications with us. She is swift to fix problems and comes to us with solutions alongside any issues. Couldn't ask for more really :)

Garrie · 14 July 2026

★★★★★ 5/5

Trustpilot

Debbie Thwaite

Debbie Thwaite, our sales progressor, took over half way through our sale. On our behalf, Debbie negotiated some tricky situations that arose. She chased when others needed chasing. Debbie was open and straight, especially when things were getting difficult. She kept us updated and supported throughout the whole process.

Steven · 21 November 2025

★★★★★ 3/5

Trustpilot

Jade Eccott our sales progressor

Jade Eccott our sales progressor has been the saving grace for Miles and Barr. She helped us, very professionally, though an extremely difficult process up until exchange.

Steve · 9 September 2026

★★★★★ 5/5

Trustpilot

Louise has been so helpful and…

Louise has been so helpful and reachable throughout this long arduous process! I believe my sale may not have made it over the finish line without her hard work and diplomacy. Thanks again Louise 😊

Samuel · 19 March 2026

★★★★★ 5/5

Google

Rebecca Gravener was like a terminator throughout the sales progression process. Nothing stood in the way of her mission. She worked tirelessly with her chasing and keeping all parties moving and communicating. Very impressed and would definitely request and recommend her in the future. Rebecca is not all business though. We still found time to swap some stories on the odd occasion and crack a few jokes. Really lovely lady. Very personable in addition to being very professional. Thank you, Rebecca. Hope to work with you again on the next one.

Sam · 12 November 2022

★★★★★ 4/5

Trustpilot

A thank you to a Rachel Hodson who kept…

A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property Roger

Lydia · 11 September 2026

★★★★★ 4/5

Trustpilot

Efficient and friendly

Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."

Caroline · 22 September 2026

★★★★★ 5/5

Google

Fantastic viewings with Rhys today. Really took the time to understand our circumstances and provide expert advice/guidance. Fingers crossed things go our way, but we know we’re in safe hands.

Andrew · 11 August 2026

★★★★★ 5/5

Trustpilot

A very professional approach with…

A very professional approach with regular updates from the informative and polite Emily Stickler. I would have no hesitation in recommending Emily and Miles and Barr

Stephen · 2 September 2026

★★★★★ 5/5

Google

Rhys was very informative and friendly. Gave great suggestions and ideas regarding our needs. Very engaging. Thank you

Earland · 7 October 2025

★★★★★ 5/5

Google

Lovely house and the agent was very friendly and knowledgeable. I felt super welcome and all my questions were answered.

Lucille · 27 September 2026

★★★★★ 5/5

Trustpilot

Louise daly is a hero!

Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.

Thomas · 25 June 2026

★★★★★ 5/5

Trustpilot

Sales progressor is amazing

Becky the sales progressor was so helpful. She was a fantastic link between us (buyers) and the vendors. As ever, house buying is a stressful process when your conveyancer is slow and/or a poor communicator. I felt like Becky stepped in several times to reassure us and ensure both sides were fully informed and feeling positive. She really made a difference.

J · 17 November 2025

★★★★★ 5/5

Google

A good, positive experience with Miles & Barr Canterbury. They sold our house for us and we found them to be professional, communicative and most helpful in keeping us updated with progress and all matters relating to the sale of our property. Brooke was our point of contact. She was always at hand to update and advise us and we are particularly thankful to her for her continued efforts.

Steven · 22 February 2025

★★★★★ 5/5

Trustpilot

The service is great

The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.

Nicola · 14 July 2026

★★★★★ 3/5

Trustpilot

Mostly ok

I was a tenant with Miles & Barr for 3 years. They were quite slow to get problems sorted out, and at the end of my tenancy they created confusion/worry for me as they did not seem to know that my moving out date had already been decided and told me I needed to give 2 months' notice, which I didn't need to.

Anna · 14 July 2026

★★★★★ 5/5

Google

We are currently arranging sale of our property, and house hunting in the Canterbury area. I can highly recommend Miles and Barr for their support so far. They have been very speedy in setting up viewings, quick to respond to queries, and good support/helpful advice from Graham on the sale of our own house. Georgia has been really great - she's been very quick responding to our viewing requests and followed up straight away with the owner re. queries. She's been knowledgeable on the properties and also a really friendly person to chat to going around.

Eleanor · 12 September 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, Emily kept up up to date every step of the way, making our move go smoothly and taking off the pressure

Tania · 14 May 2026

★★★★★ 5/5

Trustpilot

The service we have received has been excellent

The service we have received has been professional and courteous throughout and our requests for viewings in order to do things like measuring up have always been agreed without fuss.

Liam · 17 July 2026

★★★★★ 5/5

Google

Rhys was really helpful and Informative about the properties

Leah · 16 December 2025

★★★★★ 5/5

Google

Rhys is a good salesperson, patient and friendly

Chau · 17 December 2025

★★★★★ 5/5

Trustpilot

To Abi for being so helpful

To Abi for being so helpful, professional & patient with us in the last few months, she made it so easy for us, thank you! X

Chloe · 6 August 2026

★★★★★ 5/5

Google

I appointed Miles and Barr to help sell my 2 bed flat. The initial property inspection was professional and hassle free much like the other estate agents I had around. Their valuation of my property was the most realistic out of the three companies. I arranged photos to be taken and paid extra for the 360 degree walkthrough option. The photos came out well and the property was posted within a few days before the Christmas period, something other estate agents would not promise to do. Their fees were slightly higher than other seller however they were selling a similar flat in the development which had been on the markert approximately 9 months prior and was facing significant delays in the selling process. I went with Miles and Barr as they would have information on this property and the issues they were facing. I was also not going to be in the area anymore so I wanted a larger company who could manage everything. I fortunately only required one viewing so I cannot comment on the extended selling process but was happy with how they booked in viewings and provided feedback. Rebecca Gravener was appointed my sales progressor and was amazing. From start to finish this was a difficult sale as expected dealing with an unresponsive management company. Rebecca was excellent at chasing delays, being honest with me about the situation and managing both parties through a delayed sale process. I truly believe without picking Miles and Barr and getting Rebecca’s support my sale would not have completed. Overall I was very happy with Miles and Barr and Rebecca. Yes they cost more but I feel I got a better service for that increased fee.

Matthew · 13 August 2024

★★★★★ 5/5

Google

Miles & Barr Canterbury office are very professional and have provided 1st class customer service. They have been proactive, are a great team that clearly work very well together, and their collective experience shows. The whole process from the start has been guided and easy. Having now used Miles & Barr for the second time to sell my property, I have found their online App/portal very useful and easy to use, this has allowed me in my busy schedule to quickly access information, accept viewings and keep informed and in touch, but if I need to speak to the office someone is always available to clarify any questions, offer support and solutions. The brochures and online advertising are high quality, informative and accurate. Bradley has been exceptional in handling my sale and now purchase, he has been very supportive when needed and offered creative solutions with his knowledge and expertise. The range of services M&B offer means that I have had all I need to sell my home and achieve the price I was looking for. I would highly recommend Miles & Barr to anyone looking to find their dream home, they found me mine. A big thank you to Bradley and all the team.

Karen · 13 August 2024