1/5
TrustpilotPoor agency..
Poor agency... lot of problems with them, they are able to charge you more if you will miss the payment to them, but if you expect eg. Deposit back, then nobody care about it...
Trusted Agent profile · Canterbury
Mann Canterbury Sales reviews
★★★★★
490 reviews across 2 platforms
79 Castle Street, Canterbury, CT1 2QD, CT1 2QD
Mann's office in Canterbury, at 79 Castle Street, is rated 3.4 out of 5 across 490 reviews on two platforms, including 267 Google reviews rated 4.2.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Trustpilot3/5
GoogleRating only, no written review.
1/5
TrustpilotWorst ever agency
Worst ever agency, please do not go there.Not even bother to turn up more for a viewing let along the to call that they did not have the key for the property.
5/5
TrustpilotGreat service from start to finish with…
Great service from start to finish with the Rochester branch. Made the sale of my house stress free, quick and efficient. Definitely recommend.
1/5
TrustpilotI would not even give them 1…
I would not even give them 1 star...they are basically scum, devoid of any professionalism or ethics, and could not be trusted. Some of their actions verge on illegal.
5/5
TrustpilotExcellent service from A to Z
Excellent service from A to ZHelped me out in everyway possible And if you re looking for a property in ramsgate Definitely go to them!!
5/5
TrustpilotFriendly and helpful team here in…
Friendly and helpful team here in Canterbury. Our friend Dan ok the team helped us an awful lot!! Great company
5/5
TrustpilotUsed the margate branch to rent a…
Used the margate branch to rent a property recently and must say that we got brilliant service from Bradley and colleagues.
5/5
TrustpilotUsed the Croydon branch for a recent…
Used the Croydon branch for a recent sale. Lino (the manager) & his team where great to deal with and helpful throughout the process.
1/5
TrustpilotHorrific
Horrific. Avoid this company at all costs.
1/5
TrustpilotPlease offer a zero option
Awful in every way. Lies, avoidance and disinterest, except when adding extra charges for things they did not do.
1/5
GoogleThese people are criminals. They invite themselves in to your home without warning and refuse to return deposits. Avoid at all costs.
1/5
GoogleAbsolutely useless - beyond useless. If I could give no stars I would. Clueless, hopeless and gormless. Avoid at all costs.
5/5
TrustpilotMann Countrywide
Very helpful and always returned emails quickly. Made what could have been a stressful situation very easy!!
4/5
TrustpilotI have been impressed with the…
I have been impressed with the professional service I have received
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2025
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
1/5
TrustpilotShocking customer service do not sell…
Shocking customer service do not sell your home with this company go elsewhere
1/5
GoogleRating only, no written review.
Agent replied · 22 September 2025
Thank you for your feedback and we’re sorry to hear about your experience. We’d appreciate the chance to learn more about what happened so please feel free to email us at review@countrywide.co.uk and we’ll be happy to look into it further.
1/5
GoogleRating only, no written review.
Agent replied · 22 September 2025
Thanks for the feedback, and sorry if your experience wasn’t great. Please email us at review@countrywide.co.uk and we’d be happy to look into it for you.
1/5
TrustpilotVery unprofessional
Very unprofessional, poor communication
5/5
GoogleRating only, no written review.
Agent replied · 22 September 2025
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleRating only, no written review.
Agent replied · 11 December 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
4/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thanks leaving us a review!
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thanks for leaving us a 5* review Abdul!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
