Trusted Agent profile · Canterbury
★★★★★
531 reviews across 2 platforms
5 Castle Street, Canterbury, CT1 2FG
Jackson Stops's office in Canterbury, at 5 Castle Street, is rated 4.6 out of 5 across 531 reviews on two platforms, including 43 Google reviews rated 4.8.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic
Fantastic. The best estate agents for properties in Dorset. Very professional and efficient service throughout.
Dear Hannah, thank you for such a gracious review of our services. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotAvoid renting through Jackson Stops Teddington
Jackson Stops Teddington branch support rogue landlords making outrageous claims on your deposit. Avoid renting through Jackson Stops. We were left with a bitter taste in the mouth after a flawless 4 year tenancy finished with a nasty financial grab. It went to arbitration, where we discovered this particular landlord did this all the time. Holmesdale Rd.
5/5
TrustpilotPleasure To Deal With.
Had an appraisal visit (rental) from Paul from the Oxted branch today.Very professional, very, very efficient and extremely personable.Brilliant stuff. Thank-you.
Dear Jeff, many thanks for taking the time to review our Oxted branch. We're glad to hear your appraisal went smoothly and will make sure your kind words reach Paul. Best wishes from all at Jackson-Stops.
5/5
TrustpilotFantastic service
My experience with Jackson-Stops has been great. Very efficient and friendly. Both Paula and Jodie been fantastic. Thank you.
Dear Liesel, thank you for your lovely review. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery handled sale by Jamie of the…
Very well handled sale by Jamie of the Chelmsford branch. Thank you for making it simple
Dear Rory, thank you for taking the time to leave us a five star review, highlighting Jamie Stephenson's expertise. Best wishes from us all at Jackson-Stops.
5/5
GoogleThe Jackson Stops Canterbury team are, “ Simply the Best “. James, Sara and Suzanne are a real credit to Jackson Stops - I cannot thank them enough for being a very caring estate agent!
4/5
TrustpilotNewmarket team
Polite staff that are willing to help their customers in a timely manner. Very happy with the service.
Dear Niall, thanks for sharing your experience of our Newmarket branch, highlighting their polite and professional manner. Best wishes from all of us at Jackson-Stops.
5/5
GoogleI was so pleased with the service I received from Jackson Stops in selling my property. A stressful time was made easier by the professional, seamless work of Suzanne and her colleagues. Thank you
5/5
TrustpilotFrom the beginning of the process to…
From the beginning of the process to the last minute Jackson-Stops company was very helpful and responsive.
Dear Jamal, thank you for leaving us your five star review and feedback. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotUnderhand
Rented with them for just over a year - left the place in better condition that received but still received a large bill for professional cleaning. Incidentally some of the charges they leived throughout the process have now been made outlawed I belive which should tell you something about their integrity!
5/5
GoogleThanks for your professional services Suzanne, Sara and James. Friendly team, professional advices, agile actions, the team provided us such nice experiences and exceeded our expectations. Jackson’s Canterbury team is truly reliable.
5/5
TrustpilotVery Professional
Very good communication and considerate regarding Covid precautions. Timely viewings scheduled over a short time frame.
Dear Heather, thanks for highlighting our communication skills and punctuality, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWent to view a Flat with Val
Went to view a Flat with Val, she was on time and ready to greet us upon arrival. Very informative and professional throughout the viewing. She was not at all pushy and stood out from some of the other Estate Agents I have used recently. I would recommend based on my experiences so far.
5/5
GoogleWorked consistently to get prospective buyers through the door, but shared a lack of understanding that whilst lots of interest no sale had come from it..... until now. Thanks for keeping going Dee and Anita as we at last approach the finishing line. Champagne all round.
5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Thanks Sean, we're glad to have helped!
5/5
GoogleThe Canterbury office has now been managing the letting of my centrally located Canterbury property for two years and has proven itself to be very capable and efficient with friendly staff always prepared to quickly resolve any issues that may arise. A very good service continues to be provided.
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
5/5
GoogleSuzanne in the sales team was very helpful , polite and professional , and worked hard to get our purchase over the line .
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleJackson-Stops Canterbury have made my experience of renting smooth and stress free. Trustworthy, dependable and responsive! Thank you for your excellent service.
5/5
GoogleOutstanding depth of knowledge and responsive. Wonderful to work with people who really care about doing a good job. Well connected with the local housing market participants, solicitors, values, mortgage co’s etc. Highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Canterbury office has 531 reviews across two platforms: 43 on Google, 488 on Trustpilot (across the whole business).
Jackson Stops Canterbury is rated 4.6 out of 5 across all 531 reviews, and 4.8 out of 5 on Google from 43 reviews.
Jackson Stops Canterbury, 5 Castle Street, Canterbury, CT1 2FG.
