Trusted Agent profile Β· Canterbury

Brettsletts a trading name of Miles and Barr Canterbury reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,313 reviews across 2 platforms

14 Lower Chantry Lane, Canterbury, CT1 1UF

Brettsletts a trading name of Miles and Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.5 out of 5 across 1,313 reviews on two platforms, including 538 Google reviews rated 4.7.

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4.7 / 5

538

Reviews on Google

This office

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775

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

The estate agent Olivia who showed us around 3 properties (one in which is the house we have just bought!) was great. She was really friendly and attentive, and was able to answer all of our questions! As well as putting up with 6 of us at one point looking around one property!πŸ˜‚ She’s continuing to be helpful in answering any queries we have regarding our new property and we’re really happy with the overall viewing experience & buying process. Thank you!

Yasmin Β· 13 June 2023

5/5

Google

Well what can I say this company has found us one of the best flats on the market in Canterbury town center. Everyone in the office was so nice and pleasant. How lovely to see all the team putting them self out to please buyers. For the young girls and don't forget the men . Well done. P.S. if you want to find a place in the surrounding area of Canterbury this is the company to go with. 10/10. And two special people Chloe and Olivia

David Β· 13 June 2023

5/5

Google

Our house has only been on the market for just over a week and we’ve already had far more viewings than we had originally anticipated. This is due to Miles and Barr’s excellent presentation and promotion of the property. We’ve also been delighted with Emily and Brooke who have hosted the majority of clients viewing the house. They are both highly professional, courteous and friendly, both to us but also of course to the viewing clients. They fully understand the property and are able to answer client questions but will defer to us as vendors when we have been asked questions about the property or have contributions to make. The excellent teamwork between estate agent and vendor works very well and best promotes the opportunity to sell the house. In conclusion, we have been delighted with the complete service provided by Miles and Barr.

Robert Β· 13 June 2023

5/5

Trustpilot

Broadstairs Branch Highly Recommend

Exceeded all expectations - from start to finish the staff at Miles & Barr have been fantastic.Charlotte Silk and Lisa Cook have guided us through the whole process, knowledgable, prepared, always getting back to us promptly, they have been professional kind and patient and I can’t thank them enough. buying and selling can be a bit of an emotional rollercoaster so I’m glad we had a team we could trust.

Mrs Β· 13 February 2024

5/5

Trustpilot

The tricky process of renting a house made easy

We have just found the tricky process of trying to rent a house for the next 12 months made considerably easier through Miles Barr. Natalie Heard, their Lettings Negotiator was professional, friendly and efficient and it has been a pleasure dealing with her and her colleagues.

Andy Β· 29 October 2021

5/5

Trustpilot

Amazing service

Amazing service, everyone I had dealt with went beyond and above. I regret not using them for my sale! I will be recommending them and would use them for a sale. thank youSpecial thanks to the dover branch. especially Louise Daly, Emily Stickler and Joseph Libby.

Curtis Β· 28 October 2021

5/5

Google

They found me the most perfect house and James their financial advisor has been absolutely amazing in getting me the best mortgage rate. Can't thank the team enough, Chloe has been super helpful and knew that this house was for me! Thank you so much again, definitely recommend.

Ella Β· 13 June 2021

5/5

Google

Mia was wonderful the perfect mixture of professional but also friendly and human. She couldn't do enough for us. Thank you 😊 …

Jessica Β· 14 January 2024

5/5

Trustpilot

Great service

Joana and her team at Ramsgate office were really helpful in renting our desired house.She's always willing to provide a solution to every challenge encountered.Thank you all for the support and efficient service delivery.I look forward to enjoying your services in the future.

Tomileye Β· 7 April 2022

5/5

Trustpilot

Brilliant agency that has been…

Brilliant agency that has been fantastically efficient, informative and responsive throughout our letting process. Holly Hill has been an amazing support, engaging, professional and knowledgable, and we have felt that we could really trust her to keep a good pace going with great attention to details. Recommend!

Amanda Β· 13 August 2021

5/5

Google

Absolutely loved the whole service from Graham. From start to finish definitely would recommend Graham/miles & barr

Sarah Β· 13 May 2024

5/5

Trustpilot

Amazing

Debbie has been amazing from start to finish. Nothing was ever too much trouble! Very professional and knowledgable. Thank you Debbie 😊

Ray Β· 1 February 2024

1/5

Trustpilot

Never again. bad estate agent.

Absolutly apauling. Don't trust a word miles and bar say.Badly advised into I am sold auction through them. Told it would achieve over the asking price. They'll be 20 bidder. Miles and bar and Auctioneers lied . Didn't even get to auction just insulting offers and pressure to accept. Cancelled after it was a flop. But auctioneer and miles and bar arguing as to who's fault it was that it rolled into another month. But no resolution. Then recieved terms of cancellation. I can't believe these are legal. If viewer or ancestor , girl friends boyfriends or distant relative try to buy within 12 months they will rip seller off for 4.25% of the value sold. But privacy laws mean there is no posible way to check if a buyer falls into there terms.

Google Β· 23 May 2023

5/5

Google

Graham was very professional and realistic when he valued my home. He showed me how much comparable properties were selling for which made me confident in the valuation. Would highly recommend

Frances Β· 13 June 2023

5/5

Google

My parents had purchased a property through Miles and Barr and I can honestly say they were brilliant with their communication and support. The sales progressor’s there go above and beyond. I would highly recommend Miles and Barr and you definitely want Sarah Keyte as your sales progressor. So thank you Miles and Barr for being great!

Kylie Β· 13 June 2022

Agent replied Β· 12 June 2024

Thank you for your kind comments, Kylie. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Trustpilot

Donna Bogard has been extremely…

Donna Bogard has been extremely sufficient and very professional sorting out any issues or concerns I have had. Very professional.

Lance Β· 29 February 2024

5/5

Google

Sold our House ! through the Exclusive Branch and I have to say they were very friendly , efficient and professional through the whole process. All the staff were approachable and kept us informed at all times. Managers Russell and Clinton were superb with a vast amount of experience πŸ‘ …

Diane Β· 13 June 2020

5/5

Google

I have recently had dealings with estate agent Graham at Miles & Barr in Canterbury. We found Graham to be totally professional, and our tour of the property with him was a very very impressive experience. We want to buy the property he showed us, and, this, in no small way, is due to Graham himself. We love the property, and his expertise really was the icing on the cake.

Peter Β· 14 January 2024

5/5

Trustpilot

Very pleased!

We have had a fantastic experience with Miles and Barr in finding our rental property. In particular, Holly was very prompt in giving extra information on available houses. We were very pleased with the help and assistance of Holly. She did a great job for us.

Nazli Β· 13 August 2021

5/5

Trustpilot

I have just exchanged on a property and…

I have just exchanged on a property and have to say that Becky White has been brilliant throughout the whole process.

Ben Β· 1 February 2024

5/5

Google

We have had a great experience with Miles & Barr. Lynette is such a fountain of knowledge, especially in regards to the local area. Extremely helpful and professional.

Bathsheba Β· 17 August 2023

5/5

Trustpilot

Going the extra mile…

My partner is partially sighted and does not have the Internet Natalie Heard was so brilliant and talked things through over the phone at length it was so very helpful and all staff we dealt with were very helpful and professional thank you all

Alfred Β· 10 December 2021

5/5

Trustpilot

I recently bought a property via M & B…

I recently bought a property via M & B and the service was perfect throughout. Emily Stickler told me that she would contact me every week and as regular as clockwork she did. She chased all concerned and I know it would not have gone through in record time without her intervention. She is an excellent Ambassador for the Company and my gratitude goes to her and her team

Steve Β· 29 January 2024

5/5

Trustpilot

Everyone has been excellent

Everyone has been excellent. In particular Lisa Cook is outstanding, providing a truly professional and efficient service while remaining friendly and sympathetic

Steve Β· 4 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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