Bairstow Eves Canterbury reviews

★★★★★ 1/5

Google

I could not even get through the door. We knocked and asked if we can get some advise about properties and the area as we are unfamiliar with it. The woman said that we should go online as they are not fully open at 10:30. When I asked when will they be fully opened, as i would like to discuss some of the properties, she repeared that I should go online as everything is there and us talking would not make a difference. Give us a card and closed the door. Hmm...NegativeProfessionalism

D-Walters · 11 December 2021

★★★★★ 5/5

Google

I dealt with Dan, David, Sheryl and Rebecca during my transaction with Bairstow eves. I found them all to be polite, helpful and nothing was too much trouble. I wouldn’t hesitate in recommending them for buying or selling. John.

John · 28 July 2019

★★★★★ 5/5

Google

David & Jordan were outstanding, efficient, helpful and always in regular contact, always polite and professional. Excellent service from start to finish. Would definitely recommend.

Terri · 30 July 2022

★★★★★ 1/5

Google

I could not even get through the door. We knocked and asked if we can get some advise about properties and the area as we are unfamiliar with it. The woman said that we should go online as they are not fully open at 10:30. When I asked when will they be fully opened, as i would like to discuss some of the properties, she repeared that I should go online as everything is there and us talking would not make a difference. Give us a card and closed the door. Hmm...

Walters · 3 June 2021

★★★★★ 5/5

Google

Fantastic service from Adam & his team which were Ben & jasmine. They really do take care of you whilst selling your home. They go above and beyond to make things happen. Thankyou again guys!!!

Tammie · 5 December 2024

★★★★★ 5/5

Google

Victor is very professional and straightforward. very good service i will recommend to friends.

Ramiel · 31 May 2023

★★★★★ 5/5

Google

The whole team were professional, attentive and friendly. They guided me throughout the buying process, were transparent and honest with any questions that I had and were always prompt with getting back to me. As a first time buyer I cannot overstate how the whole team’s patience with me reassured me that I would be well looked after. They were a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value

Matt · 26 August 2022

★★★★★ 5/5

Google

Absolute 5 star service from David. My aunt died leaving a listed cottage which could have been a tricky sell. I live in Dorset so not able to go into the office but David managed the whole process seamlessly and in fact we’ve just completed. Kept me informed every step of the way, answering emails in minutes. 100% recommendation if you’re selling or buying.

Matt · 1 January 2023

★★★★★ 1/5

Google

So Scott at the company gets in touch after this review saying contact us again - WHY - what makes me think it will be any better - you were offered a bite of the cherry and refused it ... So it is a tough market at the moment.. Really like a house on their site, they are either doing well by the lack of properties or peeps think they are not worth using - I am in the later camp from previous dealings with them. By the by, I make an enquiry and Dan the man does not leave a message saying who is from and then does not call back what a...

Philip · 3 December 2019

★★★★★ 5/5

Google

Iona was a delight and extremely helpful. Would 100% recommend!

Michaela · 31 May 2023

★★★★★ 5/5

Google

I didn't use Bairstow Eves to sell my property earlier this year ( I wish I had done) - they were marketing the house I wanted to buy. Due to various issues with both my sale and the purchase it took a long time to reach completion but during this time I received continuous support from Craig, Megan and Dan at Bairstow Eves. As well as selling me a property they also communicated with my buyers as the cheaper online agency I had used had lost interest. The customer service I received from Bairstow Eves was excellent and I would recommend them to anyone wishing to sell their home.

Jane · 31 July 2019

★★★★★ 5/5

Google

I would highly recommend Bairstow Eves' Canterbury branch after they successfully sold my property this year. They did much more than sell, they gave support and assistance throughout the process. With a team of just three I always knew that whoever I spoke to would know me and the stage that the sale had reached and what was the issue of the moment. They were totally professional throughout as well as showing empathy and understanding when things were stressful. The sale was very protracted owing to difficulties with the beginning of the chain and then a technical legal issue over my own property. The attention to detail of Craig, Megan and Dan at Bairstow meant that the chain held together through this period, often because they worked so hard to make up for the shortcomings of online agents and conveyancers involved with other links in the chain. If ever there was an example of the value of using a local high street agent (and conveyancer) this was it! Many thanks to an excellent team.

Tim · 28 July 2019

★★★★★ 1/5

Google

Very rude staff. I was phoning to organise a viewing on behalf of my business partner and the person I spoke to on the phone was very unhelpful and somewhat patronising. Asking to see proof of finances at the point of viewing. Her final response to me was 'Well, you're not even the one buying it anyway' No wonder the property has been on the market for four months. Bairstow Eves have just turned away a serious buyer.

Dominic · 30 October 2019

★★★★★ 1/5

Google

Very rude staff. I was phoning to organise a viewing on behalf of my business partner and the person I spoke to on the phone was very unhelpful and somewhat patronising. Asking to see proof of finances at the point of viewing. Her final response to me was 'Well, you're not even the one buying it anyway' No wonder the property has been on the market for four months. Bairstow Eves have just turned away a serious buyer.

Dominic · 28 July 2019

★★★★★ 5/5

Google

Currently selling a property through Felicity at Bairstow Eves Canterbury office. From initial appointment her enthusiasm was excellent, during thd process we have had good contact to ensure I'm aware of where we are in the process. Shout out to the rest of the team as they have also supported excellently

Alan · 23 August 2023

★★★★★ 5/5

Google

Just completed my purchase of a property, on their end Bairstow agents have been very efficient and professionals.

Marco · 23 March 2025

★★★★★ 5/5

Google

The team at Bairstow have been fantastic during my sale and purchase, keeping me updated along the way.

Jade · 18 March 2025

★★★★★ 5/5

Google

From arranging viewing to exchange day we have had an excellent service from all at Bairstow. We were looking for a particular property and they soon found us what we needed without trying to push us to purchase somthing else. We have been kept in the loop at all times and are looking forwards to completion date Thank You team

Jill · 30 July 2022

★★★★★ 5/5

Google

We were extremely lucky enough to be able to work with Bairstow Eves in Canterbury for the selling of our and buying of a new property. Buying and selling a house is an extremely stressful process and we knew very little on how to go about …

Emma · 23 August 2023

★★★★★ 5/5

Google

Bairstow Eves were excellent. From the start, with Jordan coming out to visit the property, to the end, David keeping a very tight rein on all the solicitors involved. The process of selling the flat took 8 months, not due to Bairstow Eves, but they kept me informed all the way, along. David's tenacity has to be applauded.

Jo · 30 July 2022

★★★★★ 5/5

Google

The whole team were exceptional. We sold our house after just one day of viewings, which the team made all on one day, consecutively after each other for convenience. All of the team were professional, friendly and helpful throughout the process. I have only ever used this estate agent as their service is outstanding. Recommended!!

Sarah · 3 September 2022

★★★★★ 5/5

Google

Bairstow Eves have been very helpful and professional while dealing with the sale of our house. Their photography, write up and communication lines have been top class and cannot recommend them enough.

Alexander · 13 April 2024

★★★★★ 5/5

Google

An excellent service provided by the team at Canterbury Bairstow Eves. Professional and efficient throughout. Always prompt to respond and went above and beyond to expedite our sale and purchase. Highly recommended!

Lynn · 13 April 2024

★★★★★ 5/5

Google

Very happy and contented with all the help and support Victor Ravi given to us.He is very professional and with that we would like to recommend him to our friends and to all who would like to contact and get his service.

Arlene · 31 May 2023