Trusted Agent profile
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★★★★★
130 reviews across 1 platform
32a St. Margarets Street, Canterbury CT1 2TG
Part of Bairstow Eves, see every office.
Bairstow Eves's Canterbury office at 32a St. Margarets Street is rated 4.4 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleVictor was extremely helpful and provided us with many suitable options and suggested the best one for us. The service was incredible and you could easily tell that Victor put in a lot of hard work behind the scene as well to make our journey easier. I would definitely recommend him for anyone looking for a mortgage consultant.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleI had a brilliant experience with Barstow Eves in Canterbury. Ben Trott dealt with my move to Canterbury and he was excellent. Supportive, always kept me in the loop, knowledgeable about the area and the property and always available to answer any questions. I highly recommend them!
5/5
GoogleThis is the first time we have sold a property. We found Tom Dodd to be punctual, friendly, informative, and knowledgeable. Hence the 5 star rating. Carol and Stuart Grace.
Thank you so much for choosing us for your property sale, Carol and Stuart! We're thrilled to hear that Tom's punctuality, friendliness, and expertise made your experience a 5-star one. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMe and my partner recently used Victor as our mortgage advisor for our first house purchase. Victor has been truly amazing for the whole process. As first time buyers there was a lot we did not understand - However Victor was amazing and …
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleHonestly the worst experience of dealing with an agent. Do not use them if you are selling your house or wanting to but a house. As a buyer, they didn't put out offer to the vendor, when they finally did after phoning daily to chase, it was accepted. They took 4 weeks to send out a memorandum in which time they asked for our details 3 times as kept losing. The vendor pulled out due to their time delay and they didn't tell us. They cost us £360 in getting the survey done after they knew the vendor had pulled out. We haven't had a call back once with an update, and the staff lie to cover their mistakes. We didn't find out from them that the vendor has pulled out and 4 weeks later are still waiting for Joe the apparent manager to call us back. Honestly the worst experience, and we are not surprised the vendor pulled out if age had the same experience as us
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleBairstow Eves estate agents provided exceptional assistance in helping us find our dream home. Their team, including their knowledgeable mortgage advisor and dedicated sales negotiator, made the house buying process seamless. From our initial consultation to securing an excellent deal, their professionalism and expertise were evident. We appreciated the warm and informative approach of their sales negotiator, Iona, which made us feel comfortable and well-informed throughout the journey. With the help of their mortgage advisor, Victor’s, market knowledge and always at the end of a text support, we found the perfect place. Thanks to Bairstow Eves estate agents, we are now happily settled in our new home. Highly recommend their outstanding service.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI worked with Victor as my mortgage advisor, who was able to convey solid advice with clarity throughout the process of getting a mortgage offer (including some outside the realm of the mortgage). Victor was proactive in working to get me …
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleMarketed correctly we were able to accept an offer on our only day of viewings, that part was effortless. Special thanks to Jordan. When it came to the actual sale process there just seemed to be one conveyancing obstacle after another but Bairstow Eves were on the case and fully supportive the whole time.PositiveResponsiveness
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations
5/5
GoogleJordan, David and the team were fantastic from start to finish, and the house sold after just one day of viewings. They were friendly, organised and professional, with great communication all through the process and were proactive in chasing other parties when required. Would happily recommend them.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleMy worst estate agent experience EVER. Signed them to sell house and owing to a mysterious disappearance of the sales rep who came out we were forgotten. Emails and phone messages not responded to in a timely manner and in some cases not responded to at all. Do not use. I am a reputable author and also property developer and I know all about the property business. Suggest read other poor reviews as concur.
Thank you Cat Brompton Author for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from start to finish from Canterbury Bairstow Eves. They accompanied all viewings ensuring there was no disruption whilst I was working from home. I accepted an offer in just over 4 weeks. Would not hesitate to recommend David, Jordan, Sheryl and the team.PositiveResponsiveness, Quality, Professionalism
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVictor has been extremely helpful and available even if he was really busy. The service was good, very quick and you could tell that Victor worked hard behind the scene. Thank you again for all your hard work!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI used Victor as my mortgage advisor and he was great from start to finish. I’m a first time buyer so initially was intimidated by the whole process but he broke everything down for me step-by-step - including the mortgage process and my affordability/budgeting per month. He managed to secure me a good deal which I got accepted on first time. He was always on hand to ask any questions I had.
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much to David and his team. Nothing was too much trouble, great communication and professionalism throughout. Found us a super buyer very quickly and proceeded to a successful conclusion in a VERY timely manner. Keep up the super work.PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
Google5* service from Dan and team , said there wouldn't be a problem selling our property and he was right , nothing was too much trouble , also got back to me promptly either by e-mail or phone . 15/16 weeks from start to finish couldn't have asked for any more , many thanks again
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleThe mortgage broker, Victor, at the Bairstow Eves Estate Agents Canterbury has been amazing. Very friendly and takes time to take you through the whole process. Definitely recommend for first time buyers!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleVictor was excellent and transparent service with a very good personality and approach. I have asked many brokers before but this was very determined to get my mortgage to be successful.
Thank you Sibhat for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
5/5
GoogleThe whole team were friendly and helpful from day 1. Good communication and efficient in organising viewings/photography etc. All went smoothly and the house sold within a week. Would definitely use again and recommend to anyone looking.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe mortgage broker, Victor, at the Bairstow Eves Estate Agents Canterbury has been amazing. Very friendly and takes time to take you through the whole process. Definitely recommend for first time buyers!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat agents - proactive, communicative and friendly. Really happy with how they progressed my sale at a time the market could have been challenging. Thanks David, Felicity and Iona x
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleReally pleased with the service from David and the team at Bairstows Eves. Selling my mums place was stressful and emotional but they were there to help me at all stages. They even went out of there way to help me with the solicitor paperwork. Couldn’t fault the service. Nicola
Really lovely Nicola to read another 5* review for the Bairstow Eves, Canterbury. Thank you so much for taking the time to leave your feedback which will be passed on to the team. Kind regards, Lucy.
5/5
GoogleVery helpful and great customer service, Victor and David were very helpful.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI received an excellent service from the Team at Bairstow Eves. My initial valuation, when I was first thinking of selling a year ago, was much more thorough than with other agents. Then when I decided to put the house on the market the process was made very easy by the Team who were easy to contact, very approachable and made the various stages of the sale comprehensible and much less stressful than they might otherwise have been. I'd recommend this estate agent to anyone thinking of selling.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe would like to thank Jordan, David and the team for their help in selling our house. We really appreciated their excellent communication, keeping us informed of events as they unfolded. Jordan’s dynamism, professionalism and her upbeat cheery personality, made it a pleasure to work with her. All these factors procured results! We’ll done Bairstow Eves Canterbury. Our appreciation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Canterbury office has 130 reviews across 1 platform: 130 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Bairstow Eves is rated 4.4 out of 5 across all 130 reviews, and 4.4 out of 5 on Google from 130 reviews, checked 9 October 2026.
Bairstow Eves, 32a St. Margarets Street, Canterbury CT1 2TG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.