Bairstow Eves reviews

★★★★★ 5/5

Google

We encountered a highly qualified team at this agency during our search for an apartment in Canterbury, particularly Benjamin Trott, who impressed us with his expertise and honesty in advising us according to our requirements. He always greeted us with a cheerful disposition and also briefed us on the renovations we could undertake at minimal cost. He managed our relationship with the sellers perfectly, and it is thanks to him that we were able to acquire our dream apartment. Thank you to him and the rest of the team.

M · 13 February 2026

★★★★★ 5/5

Google

Thank you Ben Trott for selling our house and all your help with exchange and completion. Ben built a great rapport with all potential buyers and chased every viewing for feedback which led to two offers!! We are very grateful to Annabelle, Ben H and Anthony for all their support with getting the sale over the line and their professionalism with viewings and help with our buyers solicitors!!! Finally a huge thank you Jasmine and Daniel Rhoades for their constant support throughout. Would definitely recommend Bairstow for their superb work and professionalism! Thank you guys- Michael and I are very grateful!!!

Dalvir · 20 January 2026

★★★★★ 5/5

Google

Hi . I bought a house with Bairstows eve . I really thank everyone who made this process smoother and swifter. I want to thank Ben trott, Antony. Big and special thanks to Ben trott . He is so kind and very helpful in each and every thing from viewing to completion . In future I will recommend Bairstows to my friends.

Jayanthi · 23 April 2026

★★★★★ 5/5

Google

Bairstow Eves in Canterbury have found us a small flat which we are buying now (February 2026). The agency's staff has always been very helpful and reactive to our requests, especially Ben Trott who has accompanied us on our visits. Ben has been extremely helpful, always in a good mood and positive. He also has knowledge of the building trade, and gives good advice about possible works to properties.

Nicholas · 13 February 2026

★★★★★ 5/5

Google

I have just completed my purchase and would like to thank Ben Hyde for his great assistance and patience whilst showing us around the property 3 times! Ben was very responsive, helpful and answered all the questions I had. Thank you Ben and also to the other members at the branch who were really friendly when I came and collected the keys! Highly recommend ⭐️⭐️⭐️⭐️⭐️

Hana · 29 October 2025

★★★★★ 5/5

Google

Very professional and friendly staff. Thanks to Anthony for his expertise. Great Mortgage Broker. Explained all the rates and worked hard to find you what you needed. Would highly recommend.

Lara · 23 July 2026

★★★★★ 5/5

Google

Jasmine and the team are amazing. They deal with the emotional side of buying and selling with empathy and professionalism. Their mortgage advisor Anthony is also incredible and I hope to do business with them all again.

Oscar · 13 March 2026

★★★★★ 5/5

Google

Excellent estate agents very helpfull especially Benjamin Trott who was there from beginning to end of my flat sale would highly recommend .cheerful manor and very polite at all times Canterbury branch

Jane · 13 March 2026

★★★★★ 5/5

Google

We had a really positive experience with Bairstow Eves. The team and specifically Ben T were professional, approachable, and very supportive throughout the process, always happy to help and quick to respond. Although we ultimately decided to take our property off the market, this was not a reflection of their service, which was consistently good from start to finish taking our best interests to heart. We’d happily recommend them to anyone looking for a reliable and helpful estate agent.

Rebecca · 13 February 2026

★★★★★ 5/5

Google

My wife and I were buying a property in this country for the first time and we are not as young as we used to be. Fortunately, we were introduced to Victor, which was the best thing that could have happened to us. Without Victor's help I am sure we would still be looking around for a mortgage - it is not so easy when you are no longer a youngster. Victor was an immense help all along the way, giving advice about different properties and helping us get on the "property ladder"; we are so grateful for all his input. Thanks also to Iona - it was a pleasure to be shown properties by her. We are also glad to have had David doing his Kirstie and Phil thing and negotiating a good price for us. All in all, it has been a good experience with the team and we thoroughly recommend them.

Colin · 23 August 2023

★★★★★ 5/5

Google

Don't look for any other mortgage advisor when you have Victor Ravi. He has been the only mortgage advisor to actually help me and get the house purchase sorted as I've met a ton of them and all of them are just after your wallet. From the first meeting, Victor was very clear and showed me exactly how much my monthly payments and interest rates could be. And how to get the best deal. Managed to actually save a lot of money due to him being so on point with his work and his personal want to help people get the best out of their deals. Extremely happy with the service me and my partner received as he was always available. Great guy to talk to and the best mortgage advisor I have met, and I've met a fair few. Thanks bro, appreciate all the hard work you do and keep it up! Kind regards Yahya

Dr · 23 August 2023

★★★★★ 5/5

Google

Countrywide have kindly assisted me with my mortgage approval. I have had fantastic experience with them, my mortgage advisor was Mr victor, who is very professional and knowledge , and is always up to date with latest market news and updates. He has gone above and beyond in helping me getting my mortgage approved in a very short span of time . I feel lucky to have used this firm for my mortgage application and will highly recommend countrywide and Mr Victor to anyone looking for mortgage advisor particular for professionals who are busy and people who don’t understand ins and outs of mortgage process. Massive thank you to Mr Victor and the countrywide for making the process of mortgage very smooth and convenient.

Danish · 1 April 2023

★★★★★ 5/5

Google

Bairstow Eves Estate Agents have been excellent. Jordan Parrock has guided me through the full process, providing assistance any time I have needed her assistance. Bairstow Eves have been quick to reply to any questions and have been friendly to work with. I would also like to mention Victor Ravi from Countrywide Mortgages, who has professionally guided me through the first-time buying process, providing a first class service. To anyone looking for a property in Canterbury, I would highly recommend Bairstow Eves.

Hugo · 1 April 2023

★★★★★ 5/5

Google

I was recommended by my friend to seek Victor for mortgage help as I was struggling with the rise in monthly mortgage payments. From the start he was particular about understanding me and my family’s situation. After few days he came back with variety options, presented them in a very simple manner and recommended what he thought was best for the current situation. I couldn’t thank Victor enough for the effort and hard word he put in turning things around so quickly when we was struggling with money. I felt he went that extra mile to make a real difference in my family’s life knowing our situation. I normally don’t write reviews but wanted to show our appreciation to Victor in writing this review so others can benefit by using such a honest and hardworking mortgage adviser. We will be using him again 100% and recommend others to do so...

Prasath · 1 January 2023

★★★★★ 5/5

Google

David and the team have been absolutely amazing! From the first initial enquiry right through to completion I could not fault them. I felt like my house sale was in really safe hands from the start. It’s helped make the whole process of buying and selling as smooth as it could be. I would not hesitate to use them again in future and will definitely be recommending them to friends and family. Thank you again for all your hard work!

Alice · 2 December 2022

★★★★★ 5/5

Google

I 1000% recommend this place! We were in the process of buying our first house and Victor was extremely helpful throughout the whole process with our mortgage application! He helped us to secure good mortgage rates, answered all the questions we had, and made the process so much easier for us! We couldn't be more thankful :D For anyone buying a new house, this is the place to contact!

Nida · 23 August 2023

★★★★★ 5/5

Google

We had numerous estate agents value our property and Bairstow Eves valued higher than any other, which at the time we were not sure they would achieve, however we gave them a try and the service has excellent and other than a couple of minor niggles(which were sorted quickly and efficiently). They have achieved what was set out to do. In particular the effort from Jordan, Sheryl and David has been exceptional and we thank you all for that. Would definitely use again in the future. Thank you.

Kevin · 30 July 2022

★★★★★ 5/5

Google

Bairstow Eves Canterbury have been the best Estate Agents that I have come across so far. From start to finish they were professional and ready to help. Marketed correctly we were able to accept an offer on our only day of viewings, that part was effortless. Special thanks to Jordan. After sales care was also exceptional and David and his team went above and beyond their roles to assist in our particular circumstances. I would highly recommend using Bairstow Eves Canterbury.

Sarah · 30 July 2022

★★★★★ 5/5

Google

I'm not sure how you could get a better service. Bairstow Eves Canterbury just about sold my flat even before they put it on the market! The initial meeting with them was very warm and friendly, informative to the point of eye opening and very relaxed. All my options were explained in patient detail, allowing me to commence the sale quickly and with assurance. It can be difficult making decisions like these but Jordan made it very easy. Thank You so much for everything you have done!PositiveProfessionalism

Daniel · 21 June 2022

★★★★★ 5/5

Google

The whole team is very friendly, professional and helpful. David and the team were always there to help and advise. Victor (the mortgage broker) was amazing and very efficient. He went over and beyond in providing a great service. I would definitely like to deal with them again and highly recommend to everyone!

S · 13 April 2024

★★★★★ 5/5

Google

I'm not selling or buying with Bairstow Eves but a neighbouring property is up for sale with them. This property is vacant and recently I have become concerned because post and leaflets get left on the floor in front of the door. I raised this concern with the local postman but nothing was done about it. Then the for sale board fell down, so I phone Bairstow Eves and expressed my concerns that the post is advertising that the property is empty. Someone from Bairstow Eves came out the same day to clear away the post and the for sale board was back up the following day. Really impressed that they listened to me and dealt with my concerns straight away. Thank you Bairstow Eves!

Leanne · 5 December 2024

★★★★★ 5/5

Google

Had Victor Ravi help my fiancé and myself secure a mortgage offer on a property that we have recently started the process of getting. Cannot fault the service that Victor gave me. He was professional and prompt when I needed clarification of certain things. Thanks Victor.

Matthew · 13 April 2024

★★★★★ 1/5

Google

The absolute worst experience I have ever had dealing with anyone, trying to purchase a house. The service from start to finish was shocking. Funnily enough, I was actually trying to buy one of their houses! Offers on the property not being put forward, at all, to the vendor. The endless ‘I will call you backs’ which never happened. Messages and emails not being answered. Rudeness and total unprofessionalism from the original team who I dealt with back in February, didn’t improve a huge amount when a new team were shipped in. Not one agent had any oversight properly of the chain, who could communicate effectively between different solicitors and people in the chain. I actually feel so sorry for the people in the chain who have paid for them to represent them. Don’t waste your money, time or list your house with these absolute cowboys.

Camilla · 6 October 2024

★★★★★ 5/5

Google

The whole team is very friendly, professional and helpful. David and the team were always there to help and advise. Victor (the mortgage broker) was amazing and very efficient. He went over and beyond in providing a great service. I would definitely like to deal with them again and highly recommend to everyone!

Salma · 30 June 2023