Trusted Agent profile · Cannock
Verified
★★★★★
1,531 reviews across 3 platforms
25/27 Wolverhampton Road, Cannock, WS11 1AP
Part of John Shepherd, see every office.
John Shepherd's office in Cannock, at 25/27 Wolverhampton Road, is rated 4.4 out of 5 across 1,531 reviews on three platforms, including 156 Google reviews rated 3.9.
156
Reviews on Google
This office
1,353
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
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At John Shepherd, we proudly offer three decades of unparalleled expertise to landlords and sellers in the West Midlands. We understand the unique needs of our clients and tailor our advice to match the distinctiveness of each property, making us the top choice for those looking for estate agents in Cannock. Our dedicated team at John Shepherd is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive local area knowledge, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Cannock office, from every platform, shown as written. First names only.
4/5
GoogleI found the service provided by Marwoods was more than satisfactory. Adrian was incredibly helpful and was always available to offer advice when it was needed, the whole team were friendly and incredibly helpful too. I’d definitely recommend them.
5/5
GoogleNever experienced before to rent an apartment with so professional and friendly approach to a customer. Their team , especially Brandon,Marylena and Claire, care of everything to organize fast and comfortable move in to the property.The …
5/5
TrustpilotThis this the best agent ever
This this the best agent ever, very reliable and trust worthy..Thanks to Joe, Emily and Michelle
5/5
TrustpilotAs a buyer
As a buyer, John Shepherd were superb in ensuring the sale was kept within timelines as best as possible! Every phone call to them was met with a friendly and helpful voice that provided great customer service. Rhi and Shannon in particular were both excellent from viewing through to completion. Thank you!
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotGreat Professional service.
Every time we spoke to the staff they were always helpful, professional and polite especially Mia who we had the most contact with.
5/5
TrustpilotBrilliant and friendly service
Brilliant and friendly service. Found me a property very quickly which was very reassuring as I needed to move into the city centre at short notice. They arrived on time for viewings and were always available for advice and support when required. Highly recommend. Destinee in particular provided a first class service
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
GoogleI would definitely recommend this agency, one of the best ones I have dealt with. Brendan is very professional, he made the renting process smooth and kept me informed at all times during the progress of my application.
5/5
TrustpilotAs soon as I signed with the team I thought that the process would be smooth and pain free. And indeed it was!!!!
I just wanted to say a big thank you to you and all the team at John Shepherd. I knew that as soon as I signed with the team that the process would be smooth and pain free. And indeed it was!!!!If you think all estate agents are the same then do reconsider. We had buyers that pulled out of our sale but even when this happened, the team worked tirelessly and I knew I was in safe hands.All of the team including Lauren, Lisa, Callum and any one else I may have missed off are great to work with and stop at nothing to give you a good service.
5/5
TrustpilotEmily was amazing during the whole…
Emily was amazing during the whole process. John Shepherd are very lucky to have her.
5/5
TrustpilotCharlotte was lovely and very helpful…
Charlotte was lovely and very helpful throughout the process!
5/5
TrustpilotExtremely quick and easy process
Extremely quick and easy process! Paula showed me around the property was clear about everything I needed to know and answered all my queries. Rianne assisted me through the paperwork’s process and promptly responded to my queries. Overall had an amazing experience and would recommend to anyone.
5/5
TrustpilotExcellent Service
Excellent all-around service from John Shepherd. Megan is highly professional, efficient, and friendly. Thanks to her, the process was smooth and enjoyable from beginning to end. Highly recommended.
5/5
TrustpilotBrilliant service all was very smoothly done
Megan made the move and paperwork so easy. Thank you for an amazing experience
5/5
TrustpilotThank you Gemma!
Gemma helped me with the whole process and got everything ready in less than a week. Can’t express how happy I am with her work!
1/5
TrustpilotNot care about the Tenant
This agent does not care about the Tenant only thinking about the landlord. I gave them a call to discuss my contract, but they replied in a bad way. and
Thank you for taking the time to leave us a review, we’re sorry to hear your experience has not been as we’d hope at this point. We are very keen to speak directly to understand more specifically what the issues you have experienced are and how we can rectify them. Please email our Lettings Director at jack.spellman@johnshepherd.com and he will be happy to discuss more. Many thanks
5/5
TrustpilotCannock office did a brilliant job
Cannock office did a brilliant job. We were away for some of the time and they conducted tours for us. Extremely well marketed and valuation was spot on , as was the sales strategy. Along the way there were a few hickups but they remained very accessible and helped solve these iissues very professionally. We exchanged last week and complete on Wednesday. Very fair charges and would not hesitate to recommend to anyone at all.
5/5
TrustpilotFantastic
I had a great experience with John Shepherds and in particular I’d like to single out Tash Anklesaria - wow! What a pleasure it was to be taken through this journey with her. She was patient, kind and super trustworthy throughout. She made this journey so much easier for me than it could’ve been and she’s a real credit to the company.
5/5
TrustpilotGreat service very helpful and a brilliant maintenance team
Good communication and got the job done with a brilliant maintenance team
1/5
TrustpilotVery disappointed
Communication is slow and not effectiveNot attentive at allI would have dealt with them if I had a choice
Sorry to hear you feel this way. If you could kindly provide any further information to jack.spellman@johnshepherd.com we will be sure to look into this.
5/5
TrustpilotI am very happy so far
I am very happy so far, Amy and Ellie at the Cannock branch are working hard to market my property and keep in regular contact with me.
3/5
TrustpilotKinda good service
Well, people at John Shepherd try to work well and professionally, however, at my leaving the house I've sensed they wanted to have part of my deposit unnecessarily. Perhaps this is something they like doing a lot in the UK, but it hurts to pay £80 to replace one lighting bulb, or £300 for cleaning only three spots around the house.
5/5
TrustpilotHighly recommend, 5*
After putting our house up for sale with John Shepherd (following two agents that was less that useless) we knew we had made the right choice. From the very start they were pro-active, professional and helpful. It wasn’t long then before the viewings started coming in and they secured us a sale. Although we had many challenges along the way with useless solicitors and a very difficult buyer, Gurdev, Shannon, Harry, Sophie, Jordan and Abigail all worked extra hard to keep everything on track. If you are looking to move house I would highly recommend John Shepherd, Shirley. These guys go above and beyond and are a pleasure to deal with!
5/5
GoogleAbsolutely amazing service from everyone involved with the sale of my property Thank you Best wishes Dunc
1/5
allAgents"We have been fatally scammed..."
We have been fatally scammed by this "agency". WE DO WARN EVERYONE before proceeding with them, as the problems never arise before signing the contract. It has been an absolute nightmare since barely a year ago decided to move somewhere else. Our minimum stay was over by then. They have completely stolen our deposit, leaving us in a critical financial situation after having a baby and both of us lost our jobs because of Covid. As an example, they quoted £900 for a job that can be easily done for £100 (we indeed found many contractors that can prove this). We have been completely helpless. Please, stay away from these unethical and heartless people, they can ruin your life as they did to us.
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