5/5
TrustpilotCharlotte was excellent and ensured a…
Charlotte was excellent and ensured a smooth process moving into our new home :)
Trusted Agent profile · Cannock
Verified
John Shepherd Cannock reviews
★★★★★
1,530 reviews across 3 platforms
25/27 Wolverhampton Road, Cannock, WS11 1AP
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John Shepherd's office in Cannock, at 25/27 Wolverhampton Road, is rated 4.4 out of 5 across 1,530 reviews on three platforms, including 156 Google reviews rated 3.9.
156
Reviews on Google
This office
1,352
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
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About John Shepherd Cannock
At John Shepherd, we proudly offer three decades of unparalleled expertise to landlords and sellers in the West Midlands. We understand the unique needs of our clients and tailor our advice to match the distinctiveness of each property, making us the top choice for those looking for estate agents in Cannock. Our dedicated team at John Shepherd is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive local area knowledge, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Cannock office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLily Johnson was exceptional
Lily Johnson was exceptional. Her support and guidance helped a whole lot. I will definitely recommend John Shepherd to my friends. Thank you Lily.Regards, Godday
5/5
TrustpilotLily has been excellent with letting…
Lily has been excellent with letting our flat out. The communication has been quick and efficient and she has handled everything superbly
5/5
TrustpilotAlways professional Couldn’t fault anything that Jordan and…
Couldn’t fault anything that Jordan and Sophie did for us from start to finish of our sale. Jordan was extremely professional but very personable having to deal with the trials and tribulations of a probate sale.
5/5
TrustpilotGrateful for the outstanding service…
Grateful for the outstanding service provided by Caitlin MacDonald, managed to close multiple cases in timely manner.Additionally showcased great professionalism and communication, also flexible during her time off.Wish her a successful career and would be more than happy to collaborate with her in the future.Very much appreciated Paul
5/5
TrustpilotLettings Dept just as amazing as their Sales Dept
After selling via JS (see previous post) we were left in a situation where renting short term was our only option - thankfully the whole process has been just as flawless with their lettings department as it was with their sales department!We were stung quite badly by a local competitor (I don’t like to name names but Xact) however from our very first interactions with Alan booking us the viewing, Gail being a fantastic viewings rep & Jamie and Drew taking over once our application was in I’ve been floored by the service.It all went without a hitch. They kept us in the loop while we were away on holiday & Jamie even responded to me outside of hours to ensure I had the metre readings I needed when I needed them.I wouldn’t think twice about using JS again in the future & hope that in 12 months time when we are looking to purchase we will be dealing with them!
5/5
GoogleExcellent service from the John Shepherd letting team in Cannock. Clare was always bright and bubbly and dealt with ourselves and prospective tenants in a professional manner. Also a thank you to Marilena. We would recommend using John Shepherd Cannock.
5/5
TrustpilotI dealt with Senka and Alan throughout…
I dealt with Senka and Alan throughout the process and they were both amazing, personable and made the whole process very clear. I couldn’t recommend them enough.
5/5
TrustpilotVery pleased with the service from Sam…
Very pleased with the service from Sam at the Burton upon Trent office. Always polite, pleasant and efficient and feel in safe hands.
5/5
GoogleExcellent service from these guys from viewing to completion. Sam answered all questions very promptly and communicated swiftly with vendor, both solicitors and ourselves to ensure the purchase went through as quick as possible. Thanks Sam, all your help is very much appreciated.
5/5
GoogleFirst time renting a property of my own was made easily by John Shepherd estate agents and thanks to their expertise and a special thank you to Clare Evans for making my move a pleasant experience very professional and would highly recommend🙂👍 …
5/5
Googlewe dealt with the Cannock branch, Brendon was awesome, very informative and knew what he was talking about followed with a very straight forward process. viewing to moving in less than 3 weeks! by far the best letting agents i have ever used!
5/5
TrustpilotMarilena - a credit to the company!
Marilena was so helpful, friendly and lovely to deal with. She was always happy to assist and answer any questions I had. She made the whole process so easy and efficient! She is a credit to John Shepherd.
1/5
TrustpilotOne of the worst letting agents
One of the worst letting agents. Impossible to get your deposit back. Hannah Britten lied and produced fake 'evidence' to succeed. Awful human being and awful company
Agent replied · 8 April 2024
Thank you for your comments and we apologise that you have had a negative experience with John Shepherd, however after reviewing the Tenancy file, I can see that the team have followed all correct End of Tenancy processes relating to the deposit claim, specifically referring to significant property damage. We pride ourselves on having a strict and robust processes which needs to be met in order to protect our landlords. You were kept updated on throughout the process and the final TDS adjudication has now been awarded. If you would like to discuss this further, please feel free to email our Property Management Director at chris.blick@johnshepherd.com
5/5
TrustpilotFirst time buyer
First time buyer, unsure of process but having spoken to Tash, Katie and Harry was guided through and supported by the excellent team at John Shepherd
5/5
GoogleI would highly recommend John Shepherd from someone who is a potential buyer, professionalism is not a problem unlike many other estate agents, very welcoming upon viewing the property and able to provide a lot of information which clearly shows they take those extra steps to ensure that buyers feel confident in the service provided.
5/5
TrustpilotThe whole sale of the house was…
The whole sale of the house was brilliant and Adrian and Mia went above and beyond to assist us
5/5
TrustpilotAttention to Detail
With the rental market fast becoming a zero profit and for many professional landlords a loss making business ...attention to detail is critical. Caitlin Macdonald and johnshepherd have remained attentive, proactive and thorough in the delivery of landlord management services greatly helping me to ride out these very difficult times. Thank you.
5/5
TrustpilotVery positive experience
Natasha was extremely friendly, helpful and professional. Thank you for your support . As first time buyers our experience with John Shephard Estates Agents was really positive. Totally recommend!
5/5
TrustpilotFantastic experience with the team…
Fantastic experience with the team renting a flat we own.We worked with Lily and the service was quick & efficient,I would definitely recommend!
5/5
TrustpilotExcellent team
Excellent team, clear and timely communication, and genuine concern to ensure property is well looked after, very reassuring. Many thanks to Lauren, Senka and the team.
5/5
TrustpilotSatisfied of Cheslyn Hay
I cant speak highly enough of the level of service delivered by Sam Lawrence at John Shepard Cannock. Professional, courteous, genuine and always available to deal with the smallest of issues, I wouldn't think twice about recommending Sam to anyone who wants a smooth transition at what can traumatic time. A true asset to any company.
Agent replied · 8 April 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotLily has been excellent in both help…
Lily has been excellent in both help and advice navigating the new council requirements and in setting up a new property for rental, thank you!
5/5
TrustpilotViewed property through Letting Agent…
Viewed property through Letting Negotiator, Brendon, who explained the process and answered all queries. Very thoughtful chap, he showed us another property on the same street, going out of his way to do this. He adhered to all Covid19 related precautions, and was professional throughout viewing. Very satisfied with this branch, staff seem polite and friendly.
Agent replied · 8 April 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
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