Trusted Agent profile · Cannock

Butters John Bee Cannock reviews

4.2

★★★★★ Great

1,195 reviews across 3 platforms

23 Market Place, Cannock, WS11 1BS

Butters John Bee's office in Cannock, at 23 Market Place, is rated 4.2 out of 5 across 1,195 reviews on three platforms, including 116 Google reviews rated 4.6.

Google logo

4.6 / 5

116

Reviews on Google

This office

Facebook logo

5.0 / 5

8

Reviews on Facebook

This office

Trustpilot logo

1,071

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Cannock office, from every platform, shown as written. First names only.

1/5

Trustpilot

Please do not use this agent I’m a…

Please do not use this agent I’m a landlord and neither me or my tenants can get any answer from there head office they do not respond to emails or return calls the worst agent I have ever used I’m on a fully managed contract and they do not manage anything my tenant had to drive to my business address to report a problem stay clear

Friend · 8 February 2021

5/5

Trustpilot

Sophie from Winsford branch

Sophie from Winsford branch has been fantastic. With great advice and knowledge. Highly recommended

Jo · 1 August 2023

Agent replied · 12 June 2024

Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team

5/5

Trustpilot

Met Lydia on a viewing

Met Lydia on a viewing, she was very helpful and knowledgeable. She kindly answered all my questions with an impeccable degree of professionalism and courtesy. I would return to Newcastle branch thanks to her overall customer experience.

Ben · 26 February 2020

Agent replied · 12 June 2024

Ben Gleave, we are glad we could help!

5/5

Trustpilot

Excellent service by Luke and…

Excellent service by Luke and Charlotte, who found us a tenant during lockdown in less than a month from completing a purchase. Very comprehensive referencing service. I would highly recommend BJB for both sales and lettings.

MARIA · 24 June 2020

Agent replied · 12 June 2024

Dear Maria, Thank you for your five star review regarding Luke and Charlotte. If we can help with anything else please let us know. Kind Regards, Rebekka GillBranch Lettings Manager

5/5

Trustpilot

Recent Viewing

We recently viewed a property for rent. Grace from Hanley conducted the viewing with us and she was excellent. We found her to be friendly, knowledgeable,and professional in her manner. Overall a very positive and enjoyable experience.

Heath · 11 February 2020

Agent replied · 12 June 2024

Hello Heath,Thank you for your kind review about Grace, we really appreciate the feedback. If we can help with anything else please don't hesitate to contact us. Kind regards, Charlotte FodenAssistant Branch Manager

5/5

Trustpilot

I spoke to Molly recently on the phone

I spoke to Molly recently on the phone, she was an absolute delight and extremely helpful! Thanks Molly

Liv · 11 December 2020

5/5

Trustpilot

Portal problems

I needed help and information relating to the portal. Carol Yearsley was of great service.She did an excellent job.

Paul · 4 September 2020

5/5

Google

Sam Bowyer at BJB provided me with a valuable, professional service. Went the extra mile to help me and available as a direct contact.

Estelle · 11 October 2024

5/5

Trustpilot

Lots of helpful advice

Have used BJB to let my second property after bad experiences with my other letting agent. Had nothiing but help and advice from Jenna at BJB Winsford even before I agreed to use them on my second property. When my first property becoomes vacant I'll be using Jenna to manage that one too. I would recommend anyone with a property to let to use Jenna and BJB.

Clwyd · 28 August 2020

5/5

Trustpilot

Butters John Bee - Newcastle under Lyme

Second rental with BjB Lettings and same impeccable service from a professional team lead by Chelsea Woodroffe. The letting company who has the solution to find the best place for you to live. Highly recommend this company!

Flo · 30 November 2019

Agent replied · 12 June 2024

Dear Flo, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

5/5

Trustpilot

Excellent service at Butters John Bee

Excellent service at Butters John Bee, Winsford, efficient and achieved an incredibly quick sale for me within first week of property going to market. The team are extremely professional and very knowledgeable about the local market. Definitely recommend.

Julia · 12 June 2019

Agent replied · 12 June 2024

We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Winsford estate agents

5/5

Trustpilot

Danielle is always quick to respond to…

Danielle is always quick to respond to my emails or calls over any concerns I have with my property.

Gary · 30 June 2020

5/5

Trustpilot

Spoke to Molly Farrelly in property…

Spoke to Molly Farrelly in property management today .... great help and a credit to your company

Pat · 11 January 2021

5/5

Trustpilot

Fantastic service

Absolutely fantastic service highly recommended Property Manager Stacey very professional would definitely recommend this company to any landlord

Dylan · 9 October 2020

5/5

Trustpilot

Deborah Birks

I contacted butter with an inside regarding a payment I made. Deborah Birks dealt with my enquire and I would like to say that she was absolutely amazing very professional land helpful. Thank you very much.

Danniie · 7 February 2020

Agent replied · 12 June 2024

Hello Danniie,Thank you for your review, we really appreciate the feedback. If we can help with anything else please don't hesitate to contact us. Kind regards, Charlotte FodenAssistant Branch Manager

5/5

Trustpilot

Highly Recommended

As this was my first move, as a widow, I was extremely nervous. Each person I spoke to at Butters John Bee was very helpful and friendly making my love a surprisingly enjoyable experience. Mrs Taylor, Stafford.

Jayne · 29 July 2019

Agent replied · 12 June 2024

Hello Mrs Taylor,Thank you for taking the time to leave us such lovely feedback, it has been a pleasure assisting you with your sale.We hope you enjoy your lovely new home!Many thanks, BJB Stafford

1/5

Trustpilot

Get somebody to contact you back is…

Get somebody to contact you back is impossible. I have been calling them for ages to report a problem at the house, nobody bothers to contact you back or send the engineer

Paul · 26 February 2021

Agent replied · 12 June 2024

Dear PaulPlease contact the office to discuss the issues you are having and we will look into this for you, we apologise over the lack of communication you have received from us.Kind RegardsBJB CreweLettings

5/5

Trustpilot

Butters John Bee Lettings, Stafford

Jason and Hayley at the Stafford branch continue to give an excellent service, in my experience it is a gold standard that other branches would do well to replicate, I would have no hesitation in recommending them.

Liz · 24 May 2019

Agent replied · 12 June 2024

Dear Liz Sherratt, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.Hayley Butters John Bee Lettings

5/5

Trustpilot

I deal with Stacey on a regular basis…

I deal with Stacey on a regular basis and find that she's always courteous, informative and polite. Nothing is too much trouble for her and she really is willing to go above and beyond as she has on many occasions. As the face of butters John bee she really is a credit to the company. An absolute delight to deal with keep it up girl

Mr · 30 October 2020

5/5

Trustpilot

Very helpful great staff

Very helpful , very professional , Would recommend We have used them before All the staff are really nice And would use them again

Cheryl · 7 June 2022

Agent replied · 12 June 2024

Thank you for your 5 star review and lovely comments much appreciated (Winsford Sales) Lauren Ellison

5/5

Trustpilot

After having a tenant move out whilst…

After having a tenant move out whilst in a covid lockdown, with the property in need of renovations and updating, Rebekka Gill has gone above and beyond in her efforts to get the property turned over and ready for a new tenant. Nothing has been a problem for her and I can’t recommend her highly enough. The personal touch has made all the difference. Thank you

Angela · 6 July 2020

5/5

Trustpilot

Peace of Mind

As a Landlord based in London it is such a blessing to be able to have agents such as Abigail and Lydia They have both been very professional and responsive in helping me resolving all my problems and helped finding good tenants This is the third property I have purchased via BJP all through auction and I have given them all to AbigailAmazing Team - Thankyou

Mr · 28 April 2020

5/5

Google

Butters John Bee (Cannock Branch) What a fantastic team! After contacting several local estate agents we decided to use Butters John Bee and we were not disappointed. The whole team were brilliant throughout. The photos were excellent and the description accurate. They were always quick to reply to calls and emails. Professional and friendly they really do offer a five star service. I would confidently recommend them. Well done team 

Claire · 14 June 2016

5/5

Trustpilot

Thanks to BJB Crewe

Thanks to the team at BJB Crewe for your complete support, from the Sales team, Mortgage Broker and through to Lettings. Michael in particular has been a great help, from brief interactions whilst seeing through the purchase of the house, to ensuring the property was ready to let, marketed promptly and tenants moved in.Thoroughly recommended and certainly a part of my team for moving forward.

Tim · 6 July 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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