Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat customer service
The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.
Lauren · 30 October 2023
Agent replied · 25 December 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotWinkworth is definitely a really…
Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.
Wesley · 7 October 2022
Agent replied · 25 December 2024
Thank you so much for your kind words, Wesley. We really appreciate you taking the time out to share your experience with us, and we agree, Marika is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotLooking for a tenant? Don't hire Winkworth.
If you're an owner looking for a tenant, go elsewhere.
Pat · 26 August 2026
Agent replied · 24 September 2026
We have asked for more information as to which office this relates to so that we can provide a response.
★★★★★ 5/5
TrustpilotWe worked with Winkworth Kensal Rise &…
We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.
Adam · 11 May 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queen's Park Adam. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotWe’ve had an excellent experience with…
We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.
Diana · 3 May 2026
Agent replied · 27 May 2026
Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotCooperative before contracts exchange, not aftrwards
Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult
A · 7 July 2026
Agent replied · 24 September 2026
We take all reviews very seriously and are sorry your experience has compelled you to lead a less than perfect review. However, we are genuinely puzzled here as your agent and you personally contacted us to arrange pre-completion access to store items and cut the lawn…. Both requests have been granted with good grace by the vendor, who certainly did not have to , and by ourselves without a trace of difficulty or rudeness.
★★★★★ 5/5
GoogleNicole at Winkworth West Hampstead guide me through the purchase of a local property. From my buyer's perspective she was continually supportive, helping out when need be to keep the purchase on track, with prompt communication with the vendor and their solicitor. It felt like there was also a personal touch which is not always the case.
Andrew · 18 July 2025
Agent replied · 9 August 2025
Dear Andrew, Thank you for your thoughtful review. We're delighted to hear that Nicole was able to guide you through your property purchase with such dedication and care. Providing consistent support and clear communication throughout the process is something we take pride in, and it's wonderful to know that Nicole’s personal touch made a positive impact. We truly appreciate your feedback and wish you all the best in your new home. Kind regards Natasha, Director
★★★★★ 5/5
GoogleI dealt with their team for a flat purchase, Nicole was very responsive, accomodating to my requests, and helpful throughout the process! Much appreciated.
Clément · 25 December 2024
Agent replied · 17 April 2026
Dear Clement,
Thank you for taking the time to share your experience. We're delighted to hear that Nicole was responsive, accommodating, and supportive throughout your flat purchase. Providing a smooth and helpful service is always our goal, and we truly appreciate your kind words.
Wishing you all the best in your new home!
Kind regards
Natasha Craig
Director
★★★★★ 5/5
TrustpilotProfessional and local knowledge experts
Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.
Jacob · 8 November 2022
Agent replied · 25 December 2024
Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotThank-you team Winkworth Poringland…
The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.
Liz · 18 August 2022
Agent replied · 25 December 2024
Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotFirst Home Purchase
I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!
Lara · 20 June 2023
Agent replied · 25 December 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotGreat for selling a house and keeping me informed
We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!
Louise · 22 December 2020
Agent replied · 25 December 2024
Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.
★★★★★ 5/5
TrustpilotWith thanks to the Kensal Rise team
With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.
HS · 29 July 2022
Agent replied · 25 December 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotDan & Jonas - Lettings
Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
Jane · 14 May 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotShaun and Aaron were amazing
Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!
Customer · 17 August 2023
★★★★★ 5/5
TrustpilotExcellent Experience
I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.
Hywel · 2 January 2026
Agent replied · 23 January 2026
Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.
★★★★★ 5/5
GoogleWithout doubt the best estate agent and team we have encountered. Jack Peet the Area Manager, Nicole and Adele were completely professional and personable at every stage. Jack's marketing plan worked perfectly and we were delighted with the outcome. Proactive communication throughout.
Cliff · 28 December 2023
Agent replied · 23 October 2024
Dear Mr Dixon, Thank you for taking the time to leave such a wonderful review for me and my team here in West Hampstead. We pride ourselves on our service and am delighted to hear we were able to exceed your expectations during your house sale. Best wishes Jack Peet, Winkworth West Hampstead
★★★★★ 5/5
TrustpilotKensal Rise’s best estate agent
Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.
Mrs · 5 June 2023
Agent replied · 25 December 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotWinkworths
Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!
Chirag · 2 April 2023
Agent replied · 25 December 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotAvoid renting through them
Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord
Angie · 19 May 2026
Agent replied · 27 May 2026
At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie.
All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.
Thank you in advance.
★★★★★ 5/5
TrustpilotA Stellar Experience
A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!
Christos · 8 July 2023
★★★★★ 5/5
GoogleWe recently bought our first flat in West Hampstead, and Nicole was extremely professional and helpful in managing the process.
Alice · 25 December 2024
Agent replied · 17 April 2026
Dear Alice,
Thank you for your feedback, and congratulations on your first flat! We're so pleased to hear that Nicole’s professionalism and support helped make the process a smooth one. Buying your first home is a big milestone, and we’re glad we could be part of it.
Wishing you all the best as you settle into your new home in West Hampstead!
Kind regards
Natasha Craig, Director
★★★★★ 1/5
TrustpilotDreadful mess of a business.
Bear · 13 August 2026
Agent replied · 24 September 2026
We have asked for more information as to which office this relates to so that we can provide a response.
★★★★★ 1/5
TrustpilotI have had a horrible experience with…
I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.
Chris · 10 May 2024
Agent replied · 25 December 2024
Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington
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