Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSale of Flat in Battersea
We worked with Tessa on the sale of our flat and she was great. Her and the team made it very quick and easy to get the property on the market and were very diligent in communicating with us throughout the process. They got us a good offer incredibly quickly. Tessa really came into her own during the conveyancing process where she was always available and did a fantastic job of shepherding the sale process along. We would definitely recommend Tessa and the Savills team.
Jamie · 29 April 2022
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future!Regards,Tessa
★★★★★ 5/5
TrustpilotSmooth, professional and successful service & outcome
Having bought our property with the assistance of Savills back in 2015 (another great experience), we enlisted their help again to re-value the property at the start of this year. We were connected to Daniel Omell in the Hampstead office who was very familiar and knowledgeable about our property, the local market and most importantly the buyer universe. He was then subsequently able to make an excellent off-market introduction, which ultimately led to an agreement of sale in a smooth and expedited fashion. Daniel has been on hand to shepherd both sides through the process, has been highly responsive and left all parties very happy with the outcome as we now move from exchange to completion.
Sachin · 25 April 2022
Agent replied · 22 October 2024
Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.Regards, Daniel
★★★★★ 5/5
TrustpilotCould Not Be Happier!
I just wanted to say that by far Paige Ford MARLA is the best! She was so thorough and genuinely such a lovely person! I was nervous about the whole process and put my mind at ease instantly as she expressed so much knowledge about the area and made every step of the way flow just right! She was very inclusive and with detail was able to answer all of my questions at every point! I highly recommend her and all the staff here. Ali was also very helpful! They really put your mind at ease. Know that you are in good hands with trustworthy efficient staff.
Berenice · 22 April 2022
Agent replied · 22 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us
★★★★★ 5/5
TrustpilotWe would like to express our joy…
We would like to express our joy fullness to thank Mahesh Lakhiani for the extended support towards finalizing the deal. The deal went very smooth and successful. He was extremely generous and very professional. He explained us everything in advance so that there are no delays or issues before move in. We acknowledge that he is very dedicated and loyal to his work and organization. We wish him all the best to do better in life .KUDOS :) Thank you Mahesh for all your help and support. Regards, Kuunal Kakaaiya and Nielam Thackur.
Kuunal · 15 April 2022
Agent replied · 22 October 2024
Thank you for your lovely review. I am so pleased to have been able to help you find a new home and I wish you all the best.Regards,Mahesh
★★★★★ 5/5
TrustpilotResponsive clear savvy
Have been dealing with Oliver Hudson and his team for a while. While the team as a whole has been great, Ollie in particular needs to be singled out for exception responsiveness and clarity of responses.
Ashar · 22 January 2026
★★★★★ 5/5
TrustpilotExceptional service throughout the sale
From our first meeting with Savills team (Andrew, Sofia and Anna) the service has been exceptional. Andrew and Sofia demonstrated an in-depth udertsanding of the market and outlined a sales and marketing approach. Sofia managed the whole selling process and after one weekend of viewings we had over 20 prospective buyers. Within a week multiple offers were received and the sealed bid process concluded. We were very happy with the price achieved (20% over the asking price).The sales process was managed by Anna, who followed through with every detail. Anna was always available, kept us informed and chased up buyers, solicitors and other agents to ensure exchange. Anna went the extra mile to ensure obstacles were removed to ensure we got to exchange.
Sue · 8 April 2022
Agent replied · 22 October 2024
We are very grateful for your kind words. Selling a home can be a very stressful time, and we are delighted to have been able to assist. Please feel free to reach out with further queries!Regards,Anna, Andrew and Sofia
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. We placed the property on the market with two agents; Savills were much more professional and had far superior particulars and website. They took notice of our instructions and produced the best offers. We asked for offers over a figure and Savills produced them; the other agents appeared to ask for offers in the region of our figure and their offers were all under the figure we sought. I would use Savills again and recommend them to others. David Broomfield is very professional and a delight to deal with.
Farringdon · 6 April 2022
Agent replied · 22 October 2024
Thank you for your lovely words! It was great to work with you and I am pleased to have been able to assist. I hope to work with you again in the future.Regards,David
★★★★★ 5/5
TrustpilotMy experience with Saviils and…Yato was a pleasure
My experience with Saviils and particularly with Yato was always responsive and professional. She is a clear communicator who always found a solution to a problem if something needed service. It was a pleasure to deal with Savills and I look forward to working with them again.
Peggy · 5 September 2024
Agent replied · 22 October 2024
We really appreciate your kind feedback, Peggy. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
TrustpilotDemonstrated poor integrity and subpar customer service
Very poor customer service, they did not act with integrity or professionalism. Neither branch nor head office attempted to rectify the situation either. All in all, a disappointing experience as a prospective tenant.Do not recommend this agency.
Sowmya · 19 May 2026
Agent replied · 27 May 2026
Thank you for sharing your feedback. We are very sorry to read about your experience and to hear that you felt our service did not meet the standards of integrity and professionalism we strive to uphold.
We would appreciate the opportunity to look into this matter further and better understand what went wrong. Please contact us directly at via email: socialmedia@savills.com with more details of your experience so we can investigate and work towards a resolution.
★★★★★ 5/5
TrustpilotGood judgement on price
Good judgement on price. I was selling. Good judgement on capacity of buyer to follow through on acceptance of offer. Good marketing. Good monitoring of progress between acceptance of offer an exchange of contracts.
Edward · 9 June 2026
Agent replied · 24 June 2026
Thank you so much for your review, Edward. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotGreat!
Maria is always very helpful with any support we have needed throughout our tenancy/with our landlord!
Neve · 23 June 2026
★★★★★ 5/5
TrustpilotOven repair
Had speedy response to my problem and repair now done only some 36 hours after reporting it. Excellent service.
Mr · 17 September 2026
Agent replied · 10 October 2026
We are so pleased that everything worked out successfully for you, Mr. Welton. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
GoogleI really had a great experience working with Roisin. From start to finish, she was professional, knowledgeable, and incredibly helpful. Roisin helped make the entire process less stressful, always keeping me updated and going the extra mile to ensure everything ran smoothly. I would highly recommend Roisin to anyone looking to buy, sell, or rent a property. Thank you very much for all the hard work !
Brid · 21 February 2025
★★★★★ 5/5
TrustpilotWe had a great experience with…
We had a great experience with Jennifer. She was very helpful supporting us as first time buyers and made the process as stress free as possible. Thank you for helping us secure our first home!
Lucy · 30 May 2026
Agent replied · 22 October 2024
Thank you for your feedback, Lucy. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotVictoria Short of Savills, Stamford
My experience with Victoria Short of Savills, Stamford exceeded all my expectations. Disappointingly, the seller and our solicitors, were not prepared to put their full weight behind enabling me to purchasing a property in Rutland showing no sense of urgency. In fact, apathy and incompetence best describe the purchasing environment. Not perturbed, Victoria swiftly identified the strengths and weaknesses of those involved and formed a strategy of imposing relentless pressure on all fronts - realising that this was the only way forward. This strategy and her communication skills, both in the spoken and written word, coupled with her ability to quickly identify the best way forward in addressing each and every obstacle, and they appeared endless, gave her all the opportunity she needed to demonstrate her brilliant communication skills. Her dominance was so impressive that all parties seemed only prepared to move, in any meaningful direction, on her say so. Without Victoria at the ‘helm’ the process would have become so protracted the sale may well not have come to fruition for their were many times when I had lost all patience that my willingness to move forward was waning. I cannot thank Victoria enough for her performance. She can feel justly proud of her efforts for she has demonstrated that she is an extremely valued asset to the Savills, Stamford team.For completeness, I should point out, apart from her outstanding professional competence, she has a delightful and vivacious personality - always smiling and always looking on the bright side.Thank you Victoria.
Anonymous · 18 February 2022
Agent replied · 22 October 2024
I am so grateful for your lovely review. Moving to a new home can be very stressful, especially when not all parties are cooperative. I am glad to have been able to help you and hope to work with you again in the future.Many thanks,Victoria
★★★★★ 5/5
TrustpilotPaige was super efficient
Paige was super efficient and professional in what was a pretty complicated and challenging process, certainly not for the faint-hearted. She explained clearly the reasons and solutions for the many hurdles that we faced and looking back we could not have asked for more. Our client is now happily in the dream home that they wanted. Would happily recommend both Paige and the Savills team in Hampstead to anyone. Thank you. Nigel and the team at Synergy Housing.
Nigel · 24 May 2022
Agent replied · 22 October 2024
Thank you, Nigel. It was a pleasure to work with you and I'm glad everyone is happy!Regards, Paige
★★★★★ 5/5
TrustpilotWell worth considering
Anthony, Kelly and Felix were all a pleasure to deal with. I'm a landlord with over 10 years experience and all those mentioned were professional, responsive and helpful in my dealings with them. In particular, Anthony conducted seven viewings on a single packed day and I received an email from him the next morning with four offers over asking, presented in a digestible format with his thoughts on each - the first time anyone has taken the trouble to do this. Also, he doesn't call you "mate" and chew gum, which is a bonus!
Mr · 9 February 2022
Agent replied · 22 October 2024
Thank you kindly for your positive review; we are delighted you were happy with the service and subsequent result on your investment. We value your business, appreciate the kind sentiments and hope to repeat our successes for you on your next dealing with Savills! All the very best from the entirety of the team here and wishing you an excellent continuation of the year ahead.
★★★★★ 5/5
TrustpilotExcellent
Daniel of Saville Hampstead was excellent. He put himself out on several occasions to ensure the sale went through on time and was extremely helpful throughout to both the buyer and me. I am more than grateful for his professionalism as well as his kindness.
Sara · 19 September 2024
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, Sara. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotMy sale was handled by Savills in Marlow
My sale was handled by Savills in Marlow and in particular Mairead Monsen who was everything you could ask for from an agent selling your property. All the viewings were handled professionally and feedback was forthcoming after each visit. Once the buyer had made an offer Mairead was a reliable and diligent negotiator who helped bring the sale to a close. In the interim period until completion Mairead continued to be the main contact to resolve any issues and see the sale through to a satisfactory conclusion. I am pleased that Savills was my choice of agent for the sale and would recommend them whole heartedly to anyone looking to market their property.
Nige · 19 January 2022
Agent replied · 22 October 2024
I am very grateful for your kind words! Moving and selling a home can be very difficult, so I am glad that I was able to make the process a bit smoother for you. Regards,Mairead
★★★★★ 5/5
TrustpilotI recently used Savills to sell my house
I recently used Savills to sell my house. Jon Lacey was my primary contact and he was excellent. Prior to getting an offer he kpt me well informed of progress including feedback on all viewings. When we had an offer made he was proactive in handling it and negotiating an improved offer which I then accepted. Best of all, during the sale process after I accetpted the offer he remained very active,chasing progress and keeping me well informed. Without doubt the best individual estate agent I have ever dealt with
Steve · 17 January 2022
Agent replied · 22 October 2024
I really appreciate you taking the time to leave a review. I know that moving can be a very stressful time so I was glad to be able to help!Regards,Jon
★★★★★ 5/5
TrustpilotA fantastic experience. I was incredibly impressed with the…
I was incredibly impressed with the service that Savills offered. They sold our house within 3 months and I felt well informed at every stage. Troy from the Bristol office did a brilliant job. He conducted a thorough appraisal and valuation of our property and had expert knowledge of our local area. His report also gave a clear marketing strategy which provided brilliant results. The marketing particulars produced were excellent and the viewings were conducted during times that worked well for us. Troy maintained brilliant communication at all times and was always available to speak to. He went above and beyond and was involved in every stage of the process. Selling a house is often stressful but Troy and his team made the process feel very easy and everything ran incredibly smoothly. I would definitely recommend Savills to sell your house and we are very happy we chose them. Thanks so much Troy and the team.
Trin · 12 January 2022
Agent replied · 22 October 2024
Trin, Thank you so much for your kind words. It has been a pleasure to help you with the sale of your wonderful home and thank you again for your instructions on this.We look forward to catching up closer to completion.Best wishesTroy
★★★★★ 5/5
GoogleThere’s no shortage of choice amongst NW3 estate agents. We never had reason to regret choosing Savills, who provided excellent support throughout the process of selling a flat. Many thanks to Daniel and Bianca for their care and consideration throughout.
Paul · 24 November 2024
Agent replied · 11 November 2024
Dear Paul,
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
Kind Regards,
Bianca Zuccotto
Savills Hampstead
★★★★★ 5/5
TrustpilotCannot recommend Jamie Carter & every…
Cannot recommend Jamie Carter & every member of his team highly enough. Their forthright manner was perfect. They were professional, courteous, honest, truthful, direct & all so delightful to work with. We enjoyed every minute of the sales process with them & a little sad when the sale was completed if we are honest. Perfect consistency throughout, didn’t matter if a team member was on holiday or day off. It must make a difference with the office sharing commission as apposed to one particular sales person. Certainly a plus if one is comparing agents. Wasn’t the reason we chose Savills. The helpfulness & friendliness of Alison in the office, when we made the initial call & meeting Jamie when he came to value, no contest. As long as their advice is taken on board, after all they have the knowledge & expertise, one could not ask for a better company to sell one’s home
Mrs · 6 December 2021
Agent replied · 22 October 2024
Thank you for such lovely feedback. Selling a home can be very stressful, so we're glad we were able to make the process that bit smoother.Regards,Jamie and team
★★★★★ 5/5
TrustpilotCharlotte at Savills is a star!
We engaged Savills to sell our property in October 2019. We had a number of viewings before the couple who eventually bought our property. It was fraught with problems yet Charlotte established a relationship with our buyers to keep them informed of progress. I truly believe it's Charlotte's determination that kept the sale going despite numerous problems. I can't thank Charlotte enough for her tenacity to keep both me and our buyers informed every step of the way. I never stop singing praises for Savills service and how thorough Charlotte was. Thank you.
Mrs · 26 November 2021
Agent replied · 22 October 2024
Thank you so much for your kind words. I hope to work with you again in the future.Regards,Charlotte
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