Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHuge thank you to Pauline Kay and…
Huge thank you to Pauline Kay and Savills for selling our home.They was outstanding and got our home sold in no time Pauline truly was fantastic to deal with.Moving home can be very stressful and while in a chain can be a slow Process,But Pauline and Savills were on the ball and kept on pushing for it to move quickly, even looking after other clients in the chain who wasn’t their clients to get the process moving along and making it as stressful free as possible.If we was to ever move again we would only use Savills thank you for all your hard work xxx
Mandy · 2 February 2021
Agent replied · 22 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotJasmine Lawrence
Jasmine has been amazing throughout the whole letting process. From the moment of viewing right up to moving in (last Saturday) and checking in afterwards she has been there and incredibly supportive every step of the way. I'm self-employed which is not the easiest to manoeuvre when comes to renting but Jasmine kept on top of everything and kept me informed every step of the way. I cannot speak highly enough of her professionalism and dedication. Thank you Jasmine!
Virginia · 21 April 2021
Agent replied · 22 October 2024
Hi Virginia,Thank you for taking the time to write such a lovely review. You were a pleasure to deal with and I hope all goes well in your new apartment. All the best,Jasmine
★★★★★ 5/5
GoogleI have been working with Savills Hampstead office for a number of years. Robert has always been very hard working, professional and available to discuss when I need updates regarding my rentals.
Working with Robert was always easy and pleasant. I am happy to recommend working with him’
SS · 26 April 2024
Agent replied · 23 October 2024
Dear SS CC,
Thank you for your feedback. It is really appreciated and I look forward to working with you in future.
Kind regards,
Robert Lerner
Savills Hampstead
★★★★★ 5/5
TrustpilotJess Exley is amazing!
I don't usually give reviews in all honesty, but Jess Exley has got to be mentioned because I am beyond impressed! She has been the most helpful individual I have ever worked with when looking for a property. From the moment I showed my interest in a place, she has been on top of everything and has taken away all the stress and worry involved with finding the right property for me and my partner. With her constant updates, she never shies away from any task and has answered every single question (and there have been many to say the least!) with such professionalism and an impressively quick turnaround time. A huge thank you to Jess for all she has done. Savills - you truly have an asset who is amazing at her job! Thanks to Jess' hard work and her going above and beyond to meet our needs, you have another very happy and satisfied customer.
Ibrahim · 12 January 2021
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotWonderful Service
My brother in law fell ill and we were tasked with selling his property. Where to begin?
Doreen · 20 August 2026
Agent replied · 24 September 2026
We really appreciate your kind feedback, McGuinness. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotTenant review
We've had several issues with the property we were renting and Yato has been very helpful, responsive and assisted us in all our requests to the landlord. We were very happy with the service. Thank you very much again!
ClemVS · 24 September 2024
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, Clem. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotExcellent service
We have been greatly impressed by the service received from all of the team at Savills from start to finish. They went out of their way to make a very complicated sale as simple as possible for us. They were very respectful and sensitive to our needs and we really felt they were working with our best interests as their primary focus. They worked extremely hard (often late into the evenings) to make sure we knew what was happening and to answer any queries we might have. I would like to particularly thank James Barnett for his kindness and dedication to helping us to achieve the sale we needed. I would not hesitate to recommend them to others, and would happily work with them again in the future.
T · 3 December 2020
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotBought & Sold through Savills
Having bought and sold through Savills this time around, to Ruaraidh and the team in Aberdeenshire & Angus, thank you so much for your diligence and professionalism. For us, this move has been quite a journey and you have played a key, supportive role in all aspects. I don’t believe the outcome would’ve been quite the same if we’d chosen other agents. Many thanks, we are truly grateful.
Mark · 24 October 2022
Agent replied · 22 October 2024
Thank you, Mark, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Ruaraidh & team
★★★★★ 5/5
TrustpilotDanielle has been professional and…
Danielle has been professional and helpful and, when I spoke to her on the phone, today, we had a good discussion about the property that she's managing on our behalf and how best to move things forward. I'm appreciative of her insights and advice.
J · 26 June 2024
Agent replied · 22 October 2024
Thank you so much for your review, JP. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotWe have dealt with Chris...
We have dealt with Chris for the past 10 years for both buying and selling. He is extremely knowledgeable, great to work with and contactable round the clock, which for us has been important given we are often overseas. The last sale Chris dealt with for us was not an easy sale due to legal complications but with sound advice from Chris we were able to reach a successful conclusion with both ourselves and the buyers being extremely satisfied with the outcome and sale.
Kate · 13 November 2020
Agent replied · 22 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
GoogleI rarely write reviews but on this occasion really wanted to share my experience. I have just bought my new home through Savills Hampstead and Harriet their selling agent really did go above and beyond to ensure that the sale went through with the minimum of stress. She chased up a document that was holding up exchange and then hand delivered it so we could all move forward. When I went to pick up the keys I was handed a massive box "the Savills survival box"! It was unexpected but very welcome containing everything I could need from loo roll to herbal tea! I can not recommend them highly enough whether buying or selling. Thanks Harriet!
Marie · 24 October 2020
Agent replied · 23 October 2024
Dear Marie
Thank you so much for your kind words. Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Harriet and Savills was such a positive one. We hope to help you again in the future.
Kind regards
Claire Reynolds
Co-Head of Prime Central London Residential
★★★★★ 5/5
GoogleI couldn't be happier with the service I got from Harriet. I was looking to buy a place in the Belsize Park area - she arranged viewings extremely quickly, was responsive, friendly and helpful at all times. Thanks to her help we found the perfect flat. During the purchase process itself Harriet was outstanding, maintaining excellent communication between us and the sellers and answering all queries promptly. I am impressed by the quality of the service we received, in particular considering how challenging things could have been during the Spring 2020 lockdown. Thanks again for everything - amazing job!PositiveResponsiveness, Quality, Professionalism
John · 24 October 2020
Agent replied · 23 October 2024
Dear Mr Burges
Thank you for your kind words and for taking the time to post a review. I am delighted your experience of Savills with Harriet was such a positive one. We wish you all the very best in your new home.
Kind regards
Claire Reynolds
Director
Co-Head of Prime Central London Residential
★★★★★ 5/5
GooglePaige Ford was amazing from beginning to end helping my partner and I find our perfect first proper flat together.
She listened, advised and really made the effort to find us what we wanted.
Friendly, professional, knowledgeable and extremely stylish - Paige is the kind of agent that it would be a pleasure to go back to time and time again.
Can’t recommend enough especially when as soon as she handed us the keys, it was followed by a huge Savills welcome box filled with all you could need in your first night in a new home!
Needless to say, after all the hard work moving during the day, that box and it’s contents of Prosecco and chocolate biscuits were extremely needed!!!PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 24 October 2020
Agent replied · 23 October 2024
Dear Sarah,
Thank you so much for you amazing words for Paige, we hope you have a great stay in your property ahead and we would love to help whenever the time comes again.
Kind regards,
Harriet Davies,
P.s - We love the chocolate biscuits too!
★★★★★ 5/5
TrustpilotHouse sale
We selected Savills to sell our home last year which they did within a few days. Unfortunately owing to a combination of circumstances we had to postpone the sale which was reestablished earlier this year again within a few days with contracts being exchanged in around six weeks.The combination of a very strong brand and highly motivated knowledgeable staff in Stamford is a winning combination and we wouldnt hesitate to recommend them.
Peter · 13 April 2022
Agent replied · 22 October 2024
Thank you for sharing a lovely review. Congratulations on the sale of your home and we are delighted to have been able to help you.Regards,The Savills Stamford Team
★★★★★ 5/5
TrustpilotWorked hard in a slow market
Savills worked very hard to deliver the sale of our house in a slow market. They never gave up and were supportive and responsive throughout the process - from beginning to end.
Owen · 30 April 2026
Agent replied · 27 May 2026
We really appreciate your kind feedback, Owen. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
TrustpilotAVOID AT ALL COSTS
AVOID AT ALL COSTS. NEED INVESTIGATING. If you do wish to deal with Savilles then a word of advice: be armed with Environmental Health and Safety contacts before hand! (You'll need it) Not even 1 star. This company is run by greedy little men. Zero diplomatic skills for solving issues. More concerned about getting bodge builders in to do cheap unsafe work on houses that are unfit for staying in. They do not care for children's safety. They only care about ripping landlords and tenants off for money. In our case Savilles were caught out LYING to the landlord and subsequently got found out when Environmental Health and Safety got involved. Worst company in the UK.
Marc · 3 October 2020
Agent replied · 22 October 2024
It’s very disappointing to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, email your contact details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotExcellent service and a good result
I couldn't recommend Savills Hampstead more highly after our experience of selling a family home in Highgate with them. Simon Edwards and Daniel Omell went above and beyond to achieve a great price for our home despite the very challenging circumstances of the Covid outbreak. They were always there to answer our questions and provide support and advice, Daniel even carried on last-minute negotiations when on his family holiday which was very much appreciated although we felt guilty for taking his time when on leave!
Rebecca · 2 October 2020
Agent replied · 22 October 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
TrustpilotFeedback on a recent sale through Savills- Stamford
Having just completed the sale of a property through Savills I am moved to note that I hold them in the highest regard for their professionalism and commitment to achieving the sale of a 'difficult' house.James Abbott and his team have served me very well in that endeavour.James himself is both humble and decisive ( a rare combination in ones normal perception of an estate agent ) and has a perfectly honed instinct for differentiating between the emotional interest of prospective buyers and their real potential as proceedable candidates. His efficiency and the level of energy he invests in the process is an example of what one can expect from this trusted Company. So many thanks to James and his team.HC. Lincolnshire.
Hans · 1 October 2020
Agent replied · 22 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
TrustpilotVivian
Vivian, thank you very much for your support throughout this whole time! It was such a pleasure to communicate with you in the past 2 years.
Laura · 11 June 2026
Agent replied · 24 June 2026
Thank you so much for your review, Laura. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotMark Fell
Mark from Waterloo office went out of his way to help us find the perfect flat for us! He was incredibly friendly, knowledgeable and went above and beyond. He was open and honest about where we could negotiate and communicated well between us and the landlord, especially through the whole lockdown period. He handles clients with a great deal of respect, consideration and “let’s get it done” manner He has made himself available despite the 8 hour time difference. Felt very supported and helped :) thank you again for making the process so easy and stress free. I recommend Savills services and strongly recommend Mark as your agent.
Madge · 19 September 2020
Agent replied · 22 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotWhat can we say!
What can we say, but only that our experience was first class. David Stafford was totally in control of the selling process. He kept us informed at every step of the way. He negotiated on our behalf and kept us informed about the way forward in our negotiations as well as what we should accept and when we should walk away. We placed our trust in his judgement every step of the way and it worked for us. We cannot express how grateful we are that he held us by the hand and guided us to where we wanted to go. Thank you David Stafford - at Savills - Diolch fy ffrind
Grahame · 17 August 2020
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 1/5
TrustpilotIllegal Breach Of Contract
Back in June/July, my previous landlord stopped paying the mortgage, resulting in the bank taking control of the property and appointing Savills as the acting landlord. Since then, I have been paying my monthly rent directly to Savills.On October 15th, my partner, who had just so happened to stay the night, called me in distress, thinking we were being robbed after two men entered the flat. These men turned out to be locksmiths, sent by Savills to change the locks without any notice, believing the property was vacant.Savills failed to verify occupancy, ignored legal requirements for notice, and caused unnecessary distress however were more than happy to keep taking my money. Even after admitting their error, they dismissed the severity of the situation as "human error" and refused any compensation. Their actions violated basic tenant rights and have left us feeling unsafe in our home. To clarify, what they did was entirely illegal.Savills' mismanagement, lack of due diligence, and refusal to take responsibility highlight their incompetence. Renters should avoid them at all costs.
Sam · 18 December 2024
Agent replied · 24 December 2024
Thank you for getting in touch, this is indeed concerning and we would like to find out more. Could you please email additional detail including the address so we can investigate as a matter of priority, email address is socialmedia@savills.com
★★★★★ 5/5
TrustpilotListed Mill
Listed MillSavills staff - and particularly Jeremy Kemp - worked very hard to achieve the sale of a lovely converted mill which I unexpectedly found myself having to deal with, as administrator of the estate of a family connection. The late owner had died suddenly, leaving no orderly paperwork about the property and the restoration work he'd carried out over a long period, nor how to look after the mill pond. Jeremy went to great lengths to market the property and to show it at its best and his enthusiasm for the mill was a significant contributing factor in achieving a sale despite the difficulties of selling during the Covid-19 situation. I valued his judgement and experience in what was a very difficult situation, not least because I live a long way from the property. Thank you - job well done.
Rosemary · 3 August 2020
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotMark was great from the start of my…
Mark was great from the start of my buying process, I had always been told to be wary of estate agents but from day one mark always made me feel comfortable, very happy new home owner!
Crystal · 18 October 2024
Agent replied · 22 October 2024
Thank you, Crystal, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
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