Trusted Agent profile · Camden
★★★★★
1,136 reviews across 2 platforms
27 Parkway, London, NW1 7PN, Camden, NW1 7PN
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Camden, at 27 Parkway, is rated 4.3 out of 5 across 1,136 reviews on two platforms, including 324 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotAssignment of tenants
Jordann made the whole assignment of tenants very easy and seamless. A pleasure to deal with M & P!
Dear Charlie, Thank you for taking the time to leave a lovely review regarding Jordann. Kind regards, Lesley, Customer Relations Team
5/5
GoogleLiona was helpful and reassuring throughout the process. She was clear, honest and not pushy. Everything we were looking for!
Dear Senga, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleLiona was very lovely, professional and informative, as well as on the ball with things - very helpful for us!
Dear Megan, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
Trustpilothelpful, reliable and responsive
Phoebe Negueroles is extremely helpful. She responds quickly and efficiently to every question. she's clear in her communications and very pleasant at every interaction!
Dear Clova, Thank you for taking the time to leave a wonderful 5 star review. Phoebe will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotExcellent serviceEveryone we've dealt with has shown…
Everyone we've dealt with has shown expert professional skill, timing and experience that has delivered the perfect result for us and our tenants.Every aspect of customer service is excellent!Our experience of letting our flat has been so much easier and quicker than we expected - a really good experience. I wouldn't hesitate to recommend.
Dear Anne, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
TrustpilotChange of occupancy
Very impressed with Will Whitty, a property manager at Marsh & Parsons. Responsive, diligent, courteous and very pleasant to deal with. He handled the matter with the care and professionalism that it deserved and made what looked like a long and tedious process a fairy simply one. One of the best property managers we’ve come across over the years. And we’ve seen many!
Dear Maxim, Thank you for taking the time to leave a lovely review regarding Will. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJasmin at Marsh & Parsons was great to…
Jasmin at Marsh & Parsons was great to work with for our leasing process. We are new to the UK so this was a new process for us, with lots of paperwork & logistics to sort out. She was very helpful and responsive throughout. We are now happily in our new home and loving it! :)
Dear Morgan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleAll the process of renting a place with Marsh & Parsons was great and i highly recommended. Alice McNamara from their team made the process really fast and easy for me and she was always available to help! If you are looking for properties in the uk, definetly contact Alice at Marsh and Parsons as she does make the process feel seemless !!
Dear Thais, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Camden and Tufnell Park office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotFriendly and knowledgeable
My partner and I was seeking advice with regards to the upcoming renters rights act and had the pleasure of speaking with Owain in property management who made made the changes easy to understand and was friendly throughout our exchange.
5/5
TrustpilotGreat employees
Jordann Webb is always very helpful and an asset to your company. Appreciate the quick and clear responses.
Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWilliam is so professional and helpfull…
William is so professional and helpfull !!! Thank you very much !
Dear Mahdi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotCharlie is an unbelievably detailed…
Charlie is an unbelievably detailed individual who will always go the extra mile. I cannot thank him enough for looking after my property.
Dear Reina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGiles was very helpful
Giles was very helpful with all our questions and helped things move progressively
Dear Lynn, Thank you for taking the time to rate your service with Giles and the M&P team. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotPositive
My experience with Marsh and Parsons has been overall positive. Abdullah was very responsive and helpful when we faced any issues.
Dear Shiffa, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleHighly recommend using M&P, had the smoothest and easiest experience with Alexandra, she is extremely trustworthy and caring of your needs.
Dear Lily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
GoogleAmy has given us a first class service during very extreme complications when a leading furniture store simply could not get the order right. She juggled furniture delivery (and non-delivery), wrong furniture items missing parts during the assembly process, re-delivery of the correct parts, second attempt at assembly service and removal of the faulty furniture. Amy was friendly, helpful and has such a lovely manner. She is prompt and accurate in her communication with us and in spite of all the difficulties she really helped to build a good relationship with our new tenants. Thank you Amy and all your team who helped.
5/5
TrustpilotI have used property management for…
I have used property management for over 15 years. My present property manager, Abdullah Leghari, ticks all the boxes required of a property manager. He responds promptly to my emails communicating clearly and dealing effectively with queries. He gives helpful advice and displays sound negotiation skills. He keeps me informed in a timely manner on maintenance work and progress of. I can highly recommend him as a property manager.
Dear Claire, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotIn the past there has been sometimes a…
In the past there has been sometimes a lack of response but Sabina Parla has been very helpful and quick to respond with any and all my queries! Has made a huge difference.
5/5
TrustpilotAbdullah is a fantastic property…
Abdullah is a fantastic property manager - efficient and helpful.
Dear Abdullah, Thank you for taking the time to leave such a lovely review. Your comments regarding Abdullah are really appreciated and we are delighted you received a 5* service from the team. Kind regards, Lesley, Customer Relations Team
1/5
TrustpilotStay away
There is not even 1 positive thing I could say about this agency.
Dear Lemmon, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@marshandparsons.co.uk. I can look into this further for you. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVictry is very efficient
Victry is very efficient, open and helpful tenancy manager, which is much appreciated. Would recommend!
Dear Edel, Thank you for taking the time to leave a wonderful 5* review. Victry will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotAbdullah has been very helpful
Abdullah has been very helpful, has very good knowledge of all aspects of rentals. He is polite and good with communications.
Dear Nilam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotPhoebe is prompt with her responses and…
Phoebe is prompt with her responses and helps us with our day-to-day needs in our rental property!
Dear Jess, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleGyan was very professional. Found us great apartments to view and really listened to our feedback.
Dear Jessica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team
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